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Question

Badge order?

  • March 21, 2025
  • 3 replies
  • 26 views

giovanna.orlando

How are badges ordered on the dashboard widget? I can’t find any correlation between front end and back end. 

 

3 replies

Thought Industries

Hi ​@giovanna.orlando 

That is a good question and I dont have an answer off the top of my head.

Can you please let me know what learner you are showing a screenshot of above so i can have a look into the back end and see if I can figure it out, or if i need to pass over to the support team to have someone look into the code.

I can see it is not alphabetical so I want to check if it is based on date awarded.

I look forward to hearing back from you.

Best regards

Jon

 


giovanna.orlando
  • Author
  • Active Participant
  • March 24, 2025

Hey Jon, thanks for checking in to it! It is myself, in our sandbox environment.


jonsynnott
  • TI Employee
  • March 24, 2025

Thanks Giovanna,

Having looked at your configuration and the way the badges were awarded and the dont seem to be linked to chronology of achievement.

i am going to have to push this over to the support team to have someone review the algorythm in the back end.

 

The Support number is : 71313

 

I will monitor the results so i can ensure it gets into our knowledge base.

 

Kind regards

Jon