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Thought Industries
Welcome to the Thought Industries Community
Behind every great learning experience is a team figuring it out, and you don't have to figure it out alone.
Whether you're looking to ask a question, explore configuration guides, grab a CSS snippet, or share an idea that shapes what's next, this community was built for practitioners like you.
Connect with fellow TI users, tap into collective expertise, and unlock new ways to drive impact with your platform, together.
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Join Us Each Week
Catch us live every week for two chances to connect. Drop into Open Sessions to ask questions, troubleshoot, and tap into the collective knowledge of the TI community. Then join Office Hours for outcome-focused use case showcases and live Q&A, see how other practitioners are driving real results with the platform.
Open Sessions
Where your voice matters and your questions find answers in a supportive and interactive community environment!
Office Hours
Gain valuable insights from seasoned experts and engage in live, peer-to-peer discussions for an interactive learning experience.
Tools, Trends, & Insights
Curated resources to help you stay sharp. Explore blogs, tools, and industry insights handpicked to help you level up your learning strategy and get more out of your TI platform.
2025 Roundup: Advice from Customer Education Leaders in 2026
Eight actionable insights from customer education leaders on everything from earning executive buy-in to segmenting your learner base. Think of it as your playbook for leveling up your program in 2026.
Speaking Their Language: How dbt Labs Proves the ROI of Customer Education
A look at how dbt Labs moved their learning data out of silos and into the systems where business decisions are made. Practical advice on connecting customer education to the KPIs your stakeholders actually care about.
How Gong Turned Customer Education Into a Product Adoption and Growth Engine
A behind-the-scenes look at how Gong evolved its customer education program from basic content delivery into a full lifecycle growth engine — powering onboarding, driving adoption, and supporting enterprise rollouts at scale.