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Thought Industries announcements

All the latest and greatest from your Community team

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31 Topics
Thought Industries
Thought IndustriesCommunity Manager
posted in Thought Industries announcements
Office Hours: Fresh Format, New Energy

Office Hours Are Back and With a Whole New Vibe! Whether you’re a longtime participant or someone who’s been curious but never joined, now is the perfect time to check out our most popular and super resourceful weekly webinar series!Office Hours is a live, topic-based webinar where we teach, workshop, and demo impactful platform features, all designed to give you practical insights you can use immediately. This year, we’ve refreshed the format to make sessions more focused and relevant, with a clear mission, relatable use cases, and at least one actionable takeaway every week. If you’re new: Jump in and discover how valuable these sessions can be! If you’ve attended before: Come see what’s changed, you’ll find even more reasons to keep coming back. Join us Tuesdays at 11 am ET and take advantage of this opportunity to learn, engage, and walk away with solutions you can implement right away!  Find upcoming topics: At the top of your Admin Homepage On the Office Hours page in the Academy

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
Introducing: Guided Assistance

🎉 Introducing: Guided Assistance – Now Live! 🎉We’re excited to unveil our brand-new Guided Assistance area—a dedicated space designed to empower you with hands-on resources and inspiration! Here, you’ll find fresh content on Configuration Plays, CSS Blocks, and Field Notes to help you customize, configure, and elevate your site.🔎 What’s Inside?✅ Configuration Plays – Step-by-step guides to tackle real-world use cases. Follow along and bring ideas to life—fast!✅ CSS Blocks – Ready to flex your creative muscles? Explore CSS snippets and examples to add stylish, custom touches to your platform. (Some CSS expertise may be required.)✅ Field Notes – Get inspired by real customer stories. See how others are using the platform to unlock new value and possibilities.✨ New content drops every week, so whether you're refining your design or tackling a tricky configuration, there’s always something fresh to explore.We can’t wait for you to dive in—your next great idea starts here!👉 Let’s go!

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
Rewatch: Building Success with TI's Customer ExperienceEvent Rewatch

In case you missed it!Get a front-row seat as we dive into our 2025 plans and beyond! Discover the amazing resources available to you, explore our exciting customer experience enhancements for the year ahead, and gain insight into our current product development vision. 

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
Building Success with TI's Customer ExperienceNews

 Hi everyone I hope you are all getting comfortable with the new Scaled Customer Experience Model we rolled out last year. However you may still have some questions. If so, get a front-row seat as we dive into our 2025 plans and beyond on our upcoming webinar on January 29th at 12:00 PM EST. Discover the amazing resources available to you, explore our exciting customer experience enhancements for the year ahead, and gain insight into our current product development vision. Don’t miss this opportunity to connect, learn, and share your voice. Register HERE to secure your spot! We look forward to sharing with you and taking your feedback to ensure we provide the best experience possible. Warmest regardsCommunity Administrator

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
Admin Homepage Quick Link Resource TilesNews

Happy New Year everyone from all at Thought Industries!We trust you all had a restful break over the holidays and we wish you continued success in 2025.We have great plans in store to increase the assistance we provide you and your organization as part of our new Scaled Support approach.With that in mind we are excited to introduce a new enhancement to the Admin Homepage where we have added Resource Tiles to give you direct access into the Academy, Help Center, Community, Open Sessions and Office Hours. Admin users will see the tiles as soon as they log in to the Thought Industries platform.SSO is included so you don’t need to remember credentials for any of the sites, and you can also register for the Open Sessions or Office Hours from the tiles.Go ahead and check them out! We hope you are as excited about them as we are. Warmest regards,Thought Industries

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
posted in Thought Industries announcements
That's a Wrap- Cognition 2024

Hey everyone,We’ve just wrapped up our annual Cognition virtual conference, and what an incredible event it was! Over the past two days, we’ve had the pleasure of engaging with an amazing lineup of speakers, diving deep into insightful sessions, and connecting with so many of you brilliant customers!Now that the conference has come to an end, we’d love to hear from you! Let’s keep the momentum going by sharing our experiences and takeaways. Here are a few prompts to get the conversation started:What were your key takeaways?Which sessions resonated with you the most and why? Were there any surprising insights or new perspectives you gained?Favorite MomentsWhat were your standout moments from the conference? Did you have any memorable interactions or networking experiences?Implementing What You’ve LearnedHow do you plan to apply the knowledge and strategies discussed at Cognition to your work? Are there any new tools or techniques you’re excited to try out?Looking forward to reading your

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
Cognition24: Train, Retain, Thrive!News

Cognition24 is back for its fifth annual conference!Join us on October 16th for a day packed with insights and learning opportunities, featuring keynote sessions from industry leaders, in-depth discussions on trending topics, and an exclusive preview of Thought Industries' latest product innovations! Featured Sessions include:Robin Wadsworth, CEO of Thought Industries, will kick off the event with a session on how external training is driving critical business outcomes. John Ragsdale, VP of Technology Ecosystems at TSIA, will explore how breaking down silos and leveraging cutting-edge technologies can lead to long-term success. Josh Kamrath, CEO of Bongo, will share how AI is revolutionizing certification processes with speed and precision.Embrace this year’s theme, Train, Retain, Thrive, and join us for actionable insights to fuel business growth and maximize retention opportunities. Stick around for Customer Day on October 17th to hear from some familiar faces at Thought Industries a

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Thought Industries
J
juliefiretech
asked in Thought Industries announcements
Open Forum Office Hours - is this still a thing?

  

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
LinkedIn Live

Join an Upcoming LinkedIn Live & Spotlight Your ExpertiseWe are excited to kick off planning a new LinkedIn Live series based the following key topics in training - but we need your help! The point of view of our successful customers will be crucial to making these events as compelling as possible. For each, we'll have a Thought Industries host and ideally 1-2 customer representatives as thought leader voices.Don’t miss this opportunity to showcase your great work, and join peers and industry leaders in an engaging, helpful conversation. We look forward to your participation!If you're interested in speaking about your experience in one or more of these areas? Please fill out our interest form.

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
2024 State of Customer Education Survey

We are actively preparing our 2024 State of Customer Education Report and want to hear from customers like you! Help us gain better insights by sharing your perspective, challenges, and priorities in this 8 minute survey.As a thank you, we'll send you an early copy of our 2024 State of Customer Education Report, and you'll be entered to win one of 6 $150 Amazon gift cards!Deadline to participate is Friday, April 19th

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Thought Industries
Community Team
Community TeamInspiring
published in Thought Industries announcements
NEW Events Manager now live!News

Released March 27th Get ready to elevate your event management game to a whole new level with our latest feature release: The New Events Manager!Our new Events Manager is your one-stop-shop for all things event-related, making scheduling and managing sessions a breeze. Here's a sneak peek at what you can expect: 📅 Calendar Bliss: Easily navigate through upcoming events by day, week, or month. No more endless scrolling! With our intuitive calendar view, you'll have all your sessions and meetings laid out.🔍 Quick Glance Details: Need to know the nitty-gritty details of a session in a flash? Our Events Manager lets you view session and meeting details at a glance, so you can stay in the loop without breaking a sweat.💡 Resource Availability: Whether you're eyeing an ILT location or a Webinar account, new filters help you find resource availability effortlessly, ensuring smooth planning for future events.🚀 All-in-One Convenience: Launch webinars, access course materials, view admin reso

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Community Team
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
New Content: How Digital Transformation Powers Training Businesses White Paper

 We have created a five-step roadmap to market leadership.Advanced digital transformation has become non-negotiable in the training industry. Digital learning products, ecosystems, and operating models now unlock (previously unreachable) business outcomes, making evolution a key differentiator. As training businesses transform their products and operations, they drive measurable gains in revenue, profitability, and learner engagement and retention. Now, the greatest risk is for those who stay where they are, often as a result of a technology stack that is limiting their potential. This white paper introduces our comprehensive maturity model and will serve as a roadmap for digital readiness and charting a course for success. Inside, you'll explore:• Findings from a study of 100+ leading training companies• A five-step model for digital transformation - with strategic “must-dos” at each step• A tech stack scan of best-in-class training organizations• A look at the road ahead: digital tra

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Thought Industries
Community Team
Community TeamInspiring
published in Thought Industries announcements
Course Outline Upgrade Coming Soon!News

🌟 Get ready for an exciting evolution in your authoring experience with our upcoming course outline upgrade! 🌟Drag and Drop RearrangingSay goodbye to the days of rigid structures and hello to flexibility like never before! We're thrilled to announce the upcoming release of our #1 most requested feature: drag and drop functionality for rearranging your course outline. You'll be able to move pages across lessons and sections, lessons across sections, and whole sections up or down. Effortlessly reorganize your learning journey with a simple click and drag!  Splitting SectionsBut wait, there's more! With this update, you'll also have the power to split sections seamlessly, allowing you to pivot when needed, without recreation. No more feeling confined by traditional boundaries – embrace the freedom to tailor your curriculum to suit your unique needs! Coming February 28thAll existing features like adding pages, publishing all or one section, adding section release dates, and creating samp

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Community Team
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
Looking Forward in 2024

Looking Ahead in 2024 It was so great to see the success you had in 2023! Now we want to know what you have planned to achieve in 2024 with the Thought Industries platform. Share with the community your goals, dreams, and plans for the year ahead.  

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Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
End of Year Reflection and Raffle

End of Year Reflection and Raffle Wow, you can believe this year is almost over?! Here at Ti, we have begun reflecting on what a successful year we have had from new feature releases, another successful Cognition, and growth of new and existing customers.  But enough about us. We want to hear what YOU have achieved this year, thanks to the Ti platform. Comment below with your successes of 2023. We want all the details, facts, and figures. Don’t hold back, give yourself and your teams the shoutout you deserve.  We will randomly choose one lucky participant at the end of the year to win a $100 USD gift card of their choice.  

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Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
Coming Soon! Exciting New Administrator User Interface ChangesNews

We have some exciting news to share! On December 13, you’ll be able to preview  some new design changes to the Administrator interface in the Thought Industries platform. These changes modernize and simplify the Admin Console, making it easier for you to find the things you need, reduce clicks, and get your work done faster and more efficiently. What is Coming?New Navigation for the Admin Console, which includes:Modern, collapsible navigation that is more intuitive and requires fewer clicks Settings moved closer to their respective  areas (e.g. Course Settings) for easier access Landing pages that better organize settings-heavy areas and describe their functional purpose Personal Color Modes to make your workspace uniquely youYou can see a sneak-peek of the new design below:Preview of Course Settings area of platformWe’ve also redesigned the homepage to surface important metrics through dashboards including:Executive Summary Revenue Summary (if utilizing eCommerce features) Content Usa

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amberkleven
amberklevenBrainy
posted in Thought Industries announcements
Upcoming Office Hours: October 10th- SCORM Connect, Zapier, Segment, SFDC

Join us on 10/10 at 11AM ET/10AM CT to discuss why you might use SCORM Connect as part of our Integrations & Features Series! About Office HoursWe meet weekly on Tuesday from 11AM ET/10AM CT for 90 minutes. The first 45 minutes are direct instruction of a particular topic, followed by 45 minutes of peer-to-peer discussion. Get registered for this session and all future sessions here. Have questions about Office Hours? Post them here! Take a look at our upcoming Office Hours topics10/17: Integrations & Features Series: Understanding Third-Party Services (Zapier, Segment, and SFDC)10/24 Reporting Hub: Overview and Library Reports10/31 Reporting Hub: Overview of Explore/Custom Reports11/7: Reporting Hub: Custom Look & Dashboard Creation11/14: Reporting Hub: Content Reporting

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amberkleven
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
Were you at Cognition23-Part 2?COG23

And I thought yesterday was good! Wow! Today was mind-blowing in so many ways! (Yes, the exclamation points are necessary ;) )Robin Wadsworth opened the day with a recap of yesterday and the attention grabbers for today and it rolled right over to the TI product showcase. There's another post out there that talks about all of the cool things we're up to, but Todd Boes, Jennifer Vu , Alejandro Haydar and Jessie Gold showed off some VERY cool toys. By far, the most popular comment in the chat was 🤯. And I don't disagree.Paul Merrylees was up next with some amazing advice on serving our customers, of course, backed with some great data. Rachel Rheinhart was there to showcase some of that data. You can always count on Paul and Rachel to have the information you need to move your program in the direction you want to go.Robin wrapped up the morning and showcased the dual track afternoon.Track I started with Sadie Dickman discussing accessibility with Jonathan Avila, CPWA at Level Access fro

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
Cognition - Day 1COG23

It was such a packed day of information and interactions! I know some of that is because so many people worked so hard to make this week a reality. Thanks particularly to Jaclyn Blake and Michael Daecher for all the herding cats that they have done to get through to today.Every conference starts off with a welcome message, but WOW! what a message! Robin Wadsworth is one of the best out there to get the thoughts moving in the right direction. She knows how to bring the interest and target the themes every single time. And this is the third time I've seen her do it. Adapt! Innovate! Scale!Which led up to BARRY KELLY , where the comments were all about how natural his presentation was, and how nice it would be to go for a beer with him. Which is true. But the story he wove was really about Thought Industries - how the past has shaped the present as we move into the future. 10 years! In software time, that's old! The story was certainly one of progress, of the advent of panorama (one of th

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Thought Industries
amberkleven
amberklevenBrainy
posted in Thought Industries announcements
Upcoming Office Hours: September 26th- Single Sign-On (SSO)

Join us on 9/26 from 11AM ET/10AM CT to discuss SSO (Single Sign-On) Configuration as part of our Integrations & Features Series! About Office HoursWe meet weekly on Tuesday from 11AM ET/10AM CT for 90 minutes. The first 45 minutes are direct instruction of a particular topic, followed by 45 minutes of peer-to-peer discussion. Get registered for this session and all future sessions here. Have questions about Office Hours? Post them here! Take a look at our upcoming Office Hours topics10/3:  Cognition: No Office Hours. (Use code EDUCATION10 for a 10% discount!)10/10: Integrations & Features Series: Using SCORM Connect, Zapier, Segment, and Salesforce Managed Package10/17: Integrations & Features Series: Understanding Third-Party Services (Google Analytics, Localize, etc.)

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amberkleven
amberkleven
amberklevenBrainy
posted in Thought Industries announcements
Upcoming Office Hours: September 19th- Bongo Video Assessments

Hey everyone!Next week, Emily McLellan from Bongo will be joining us to discuss all things Bongo video assessment. If you have the Bongo integration enabled on your site or are hoping to learn more, this is a good opportunity for you.In our peer-to-peer discussion, we will consider and discuss the following: How might your organization use it? or How do you use Bongo? Individual Assignment, Video Question and Answers, or Interactive Video (Individual Assignment, Video Question and Answers, or Interactive Video) What else do you want to know about using and maximizing Bongo for your organization?  About Office HoursWe meet weekly from 11AM ET/10AM CT for 90 minutes. The first 45 minutes are direct instruction of a particular topic, followed by 45 minutes of peer discussion.  Get registered for this session and all future sessions here. Take a look at our upcoming Office Hours topics and join us when you can!9/26: Integrations & Features: SSO (Single Sign-On) Configuration10/3: 

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amberkleven
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Anonymous
posted in Thought Industries announcements
Cognition Nomination Showcases

They’re all on the Events calendar now. Would love to see you there to see what innovative creations you all can come up with. They start this Thursday and run through next week.

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Anonymous
posted in Thought Industries announcements
Panorama Discussion Video Now Available

You can always access all videos from the Video Library link in the menu. Here’s the link to the video that showcases @RebeccaAdams from Charles River Development and @Heather.Morton from CentralReach and their use cases for Panorama: Panorama Discussion

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Thought Industries
Thought IndustriesCommunity Manager
published in Thought Industries announcements
Celebrations!!!!!News

Promotions!!!Ruthanne Brodeur (Charles River Development)     Promoted to Vice President, Learning Strategist & Instructional DesignerCourtney Hetler-Findlay (Softwriters)     Promoted to Director, Learning and DevelopmentCongratulations to you both!!! 

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amberkleven
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Anonymous
asked in Thought Industries announcements
Cognition Customer Day Agenda

Question for you @all: We have a second session on Customer Day that we could fill three ways:[1] A product workshop: A chance for you to work with our customer education team.[2] A speaker on customer education strategy - think someone like Dave Derington.[3] A small group networking session - 4 or 5 people to a breakout room to talk together.Which would you prefer? Comment with the number, or other suggestions by April 21st.Thanks! ---Kristine

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