I’ve made changes to the Content Types on our platform and would like to use the new set-up as a filter in a custom look under Reports. Nevertheless, the new content types didn’t appear in the filters even overnight but it shows only the old ones - which we already have deleted.
How often the new content types and other settings are pushed to the reports and when could I expect to be able to update the custom look filter?
Thank you again for your support!
Best,
rsep
Best answer by KarenPegramTI
Thanks so much Julie!
We love a good reporting question :) Does your new content type have data? If not, then you could try enrolling, starting, completing one of your new custom content types to see if the data is then available in the platform. If not, then I would opening a Support ticket from within your instance.
Let us know how it goes 😀
Happy Learning!
Karen
Thanks so much Julie!
We love a good reporting question :) Does your new content type have data? If not, then you could try enrolling, starting, completing one of your new custom content types to see if the data is then available in the platform. If not, then I would opening a Support ticket from within your instance.
Let us know how it goes 😀
Happy Learning!
Karen
Thanks, Karen and Julie! The new content types took a good couple of days to appear in reporting and we were then able to update the filters.
Best,
rsep
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