Reporting

We have badges setup through Credly but when I go to pull reports on awards I do not see them as being included. Per an article from TI: https://support.thoughtindustries.com/hc/en-us/articles/360045745594-Setting-Up-Gamification “Reporting on awards is available at Reporting  > Reports > Learner Actions > Awards Details. Here you can filter by award type, date, learner, or role type as well as download the report.” Why are these excluded? I am aware I can pull reports in Credly but I am trying to compare numbers because they are off from one system to another. 

For https://api.thoughtindustries.com/#list-content, we are using https://university.hyland.com/incoming/v2/content?types[]=courseGroups to list the content. We would like to use the 'query' property to only pull content where the UpdatedAt attribute is greater than the previous day.   I.E 2025-11-13T19:49:52.900Z > 2025-11-12T00:00:00.000Z How can we achieve these results?  (Posting on behalf of a team member)

Is there a way to create a report or filter the Email report to see what is actually being sent? Or to filter by emails sent for a specific course or learning path? I am not finding the canned email report very helpful in telling me what email they got or who from a course got it. Anyone have any suggestions? 

Hello-I am trying to quality check my MAU report by referencing other MAU reports described by your users. I’d like to review the filters/criteria in the MAU report on the Report page but TI doesn’t let me see which report was used. It would be great if you could just list, for MAUs for example, the 5 most common ways people build that report, using your base reports as a start. But as it is, it’s challenging to navigate.So I’ll ask my specific question here: What is the best base report to use if I am trying t count all monthly users who have registered for, enrolled in, or taken any action on a piece of content? Maybe ​@jeannehurtz you can help since you were able to help another customer?

Does anyone have a good way to report on the date that a piece of content was released to your main site? I know we could manually switch the “start date” of the course to the day we release it but I was hoping to find a way to do it without a manual process. I’ve looked through all the reporting fields and don’t see anything related to the date something was released. Thanks!

Greetings Everybody,I’m having a problem with seeing sub-licenses when using a dashboard filter.In my dashboard Region = Sub-license. I have set up a sub-license structure like this…..Yaskawa America Sales Distributors Certification Programs (Panorama) Main Branch Drives Drives-IndustrialDrives-Industrial-Central-1Drives-Industrial-Central-2Drives-Industrial-Central-3Drives-Industrial-Central-4Drives-Industrial-Central-5Drives-Industrial-South-1Drives-Industrial-South-2Drives-Industrial-South-3Drives-Industrial-South-4Drives-Industrial-South-5Drives-Industrial-South-6Drives-Industrial-East-1Drives-Industrial-East-2Drives-Industrial-East-3Drives-Industrial-East-4

I’ve made changes to the Content Types on our platform and would like to use the new set-up as a filter in a custom look under Reports. Nevertheless, the new content types didn’t appear in the filters even overnight but it shows only the old ones - which we already have deleted. How often the new content types and other settings are pushed to the reports and when could I expect to be able to update the custom look filter?  Thank you again for your support! Best,rsep

Hi folks,I’m stumped and I thought I would run this question by you all.I have a learning path that has a milestone with a few items inside of it.What I want to do is create a dashboard in Ti that mimics a handmade sheet in excel (that unfortunately we use).I created a dashboard like this…..It works (sort of) but it does not show the other items in the learning path that Amos has not completed.My filters look like this…………….

I’d like to report on my MAUs (both seeing the number for the current month and as a time series month by month). The pre-built report by Ti doesn’t work for us because it doesn’t allow us to filter out internal email addresses.I have tried using Learner Engagement by Date and Views Timestamp Month to recreate the Ti-built chart and then to filter out the internal emails, but the results are always slightly off.All of my users are in one panorama.

Hi everyone,I’m preparing a content-audit spreadsheet so I can see exactly what’s in our catalogue. The key fields I need are: Course Name (title) Course description (or whatever description fields the LMS stores) Any associated Tags (nice-to-have) So far I can only get Course Name to appear; the description field isn’t showing up as an available column.Help!

Hello,Can you please suggest how to check in the Reports (can also be the custom reports) the expiration date of the particular user account?We use the sublicenses to set up the expiration dates for specific accounts. But inside one sublicense users have different account expiration dates because the expiration date is dependent on the date when they were added to the platform. I would like to have a report where I will see where is the expiration date for the particular account. Thank you in advance for help,Alena Egorova

Hello community, I would like to query the TI database to report on the results for assignments within a Panorama. I’d like to see the grade, status and evaluator comments so that I can run an AI analysis on learner progress/challenges. How can I do this? 

Hi,I am looking to generate a report that includes the following metrics within a specified time range: Total time spent by learners on the LMS platform Number of learner visits Any guidance or suggestions on how to retrieve this information would be greatly appreciated.

Hello,I am reviewing some content (webinars, courses..) and I would like to see the modification history with dates and names. Does anyone know where I can see this? I could not find anything in the courses themselves, and I tried to report but the “author” field did not give me any result.I shoudl be able to go into a course and have a section where I can see when it was created, by whom and the history of all the changes that happened after that with the names.Anyone has any idea where I can see that?

Is anyone providing certificates to learners when a course is viewed via SCORM? The platform only allows for 3 downloads at a time, which would be frustrating for a group that has 100s of learners. Looking for solutions or what others have done. 

Hello,I feel like this is there in reporting but I just can’t get it to work.I have a group of courses and I’d like to know how many times they have been completed and/or started in the last 90 days.I am pulling in Content Details/Content Title and Learner Details/Distinct Learners Count. It looks great if I pull everything without adding a date filter. But if I add in Learner Content Progress/Updated at Date and try to filter it to the last 90 days I get the same results (some of this stuff has been available for years so there is no way all the activity happened in the last 90 days).  My assumption is that it would only return a “count” for things that had been completed/started/not-started in the last 90 days but that doesn’t seem to be the case.  Any ideas?Thanks,Andy

Hey all,Wondering if anyone else is encountering this. We often repurposes courses for multiple learning paths depending on the relevancy to the new Learning Path. When we first moved over to Ti, we were informed that if a learner completed a course outside of a Learning Path or in a different Learning Path, enrolling into a new Learning Path with that same course would automatically mark it as complete for them.Now that seems to no longer be the case. I’ve got a Learner who reports as completed in all 9 courses in a milestone, but the milestone only shows 2/9 complete. Anyone else experience this behavior? What’s your solution? Thank you in advance!dhall

We want to send a survey to all of the learners who have taken a specific learning path, what would be the easiest way to gather their emails?

Greetingshas anyone ever created a LOOK that can identify the percentage of the time a question was answered correctly? i can create a report that show pass percentage for an assessment, but i don’t see where to drill down to the questions level. thanks

Hello TI Community! One of my goals this year is to really get good at reporting in TI. Anyone else feeling that? I'd love to start a casual group where we can share tips, tackle reporting challenges together, and just learn from each other. Thinking maybe bi-weekly to start? We can even crowdsource topics. Anyone interested? Reach out to me directly if you’d be interested. summer.smart@samsara.com Thank you!

Is it possible to run a report that shows ALL sublicenses underneath a Pano?  Regardless of whether or not the sublicense has learners/admins and regardless of whether a learner has touched content or not.  I need a full list of sublicenses within a Pano.  

We would like to report on the effectiveness of the recommend assessment function. Is anyone successfully tracking whether this functionality is helpful and leads to more engagement by learners? Has anyone else resolved this or would you find this data helpful?

Hello! Reporting is still a new foreign concept to me - I have a customer looking for a report on what courses their Learner has not completed yet. Any tips or tricks to getting started with this ask. Customer is in its own Panorama. Any information or feedback would be greatly appreciated!Thank you! 

Is there a way to sort a report (Look) by more than 1 column? I feel like it should be there - and the answer I got when I googled it didn’t seem to work for me (shift click).Thanks!

I’m trying to create a report that shows which learners are associated with different subscriptions we’ve setup. While assigned subscriptions are reflected in the Access section of the learner profile, I’m having difficulty finding the associated data field in the Reporting Hub. Does anyone have suggestions or have experience building similar reports? The default Subscription Transaction Log isn’t helpful in this situation as it only reflects paid subscription purchases and not any associated with registration codes.