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86 Topics

J
JinNew Participant
asked in Content Authoring & Management

Quiz - No need for Passing Percentage to show Pass/Fail message

In order to provide a message to learners after they have completed a quiz page, you have to provide a passing mark.Quizzes are also used for knowledge attainment, not necessarily knowledge retention. Please provide the option of showing a (concluding) message without the learners having to pass/fail a quiz.Setting the passing rate to 1% for a message to show is lowkey insulting to the learners. EDIT: THIS WAS MEANT TO BE IN “SUGGESTIONS”. I accidentally started a convo & now i have no way to delete this. Please add this capability as well jc.

0
J
2 days ago
P
Pedro da SilvaNew Participant
posted in Content Authoring & Management

The value of suggesting product features and upvoting

I am curious to understand what value is placed on the product suggestion page, as it appears that some features which have been highly upvoted are not being taken into consideration. On the other hand, some features which have much lower vote count have been completed. While I understand that other factors may be at play when making decisions, I would be grateful if you could provide further clarity into this process. 

3
Philcahill87
4 days ago
J
juliefiretech
posted in Configuration, Administration & Reporting

API - what do you use it for?

Hello! I’ve been told API can do a lot within Ti - but I don’t know what magic it can do yet! I don’t “speak” API language, so I’m not really sure what it is, but if you want to share what it does for you, maybe I can learn more about it!Thanks!  

6
C
4 days ago
J
juliefiretech
asked in Configuration, Administration & Reporting

Panorama manager role to create content

Hello-Has anyone allowed a Pano manager to create content? Our CSM has told us that we should be able to create a custom role and add the permission “creating content” - but I believe what I am finding is if I base it off of a Panorama role type, it is error-ing out, can’t even log in to that account. If I use a Content Author manager and try to assign that manager to a panorama, it doesn’t allow me to do that either.We are getting in the weeds with Panoramas and manager roles - and are (understandably) being told by Ti support that this is difficult to support due to the massive amounts of customization - hoping there might be others out there who have done some of this.Thank you!

8
J
5 days ago
K
KoreyNew Participant
asked in Configuration, Administration & Reporting

Report that shows which questions learners are struggling with

I’m looking for a report that shows the pass/fail percentage of each individual question in an assessment. I don’t particularly care which answer folks are picking, or who is getting it right/ wrong. Just trying to get a grasp of which questions people are struggling with, and which ones might be a bit too easy.Does anyone know if this is possible/ how it can be done?Thanks in advance!

2
B
5 days ago
L
lizhunt217New Participant
asked in Content Authoring & Management

Chat Feature

Hello, has anyone added a chat feature to their LMS? I am looking for a chat feature that can have the leaners continue their chat through each course in a learning path. Just curious if anyone has added something like this or if they have done any research. Thank you!

3
A
5 days ago
L
LisaRollinsInspiring
asked in Configuration, Administration & Reporting

New Attendance Report - How to sort by date?

On the new release email, I see that there is a new report for meeting attendance….“You can now access all of your meeting rosters in one place. Our data engineering team has created a new dashboard that combines enrollment and attendance (roster) records for all meetings, including ILT and VILT meeting types with automated and manual attendance. Use this report to pull all attendance for a single learner, a course, or a specific period of time.Find the new “Learner Attended Meetings” dashboard by visiting Reporting Hub > Library.”Am I missing where to filter this by date? It is only showing back to the start of February for me and I don’t see how to adjust the dates?  

0
L
6 days ago
D
DannyRyanParticipating Frequently
posted in Content Authoring & Management

Using / Integrating Google Text to Speech into Course pages?

Despite the Christmas Holidays, I never really switched off and have been thinking about how we can leverage TTS (Text To Speech) into our TI based Courses (Self-Paced).At low maturity level, I am thinking the team can separately from TI can prepare the SSML scripts offline and then post those to Google API to download the Audio Files, which we can upload to each page.At a more mature level, I am thinking we could have some API integration that posts the SSML from the TI page itself. 

3
D
9 days ago
chetler-findlay
chetler-findlayParticipating Frequently
asked in Content Authoring & Management

Panorama Learner Dashboard: Courses & Learning Paths

Hi All, Does anyone have any tips or tricks to help a Panorama Customer with easier navigation on their Learner Dashboard? We have created Learning Paths for the Learners. However, on the Learner’s Dashboard, they can see all of the individual courses that make up the Learning Paths. It is causing some confusion on what content they should be selecting / starting with. Any information or feedback would be greatly appreciated. Thank you!  

11
C
10 days ago
S
saradashiellNew Participant
asked in Content Authoring & Management

How can users view wrong answers on a test?

Is it possible for learners to see their incorrect answers on a test page type? I often hear from users when they take a test that they passed the exam but missed 3 answers and want to know what the correct answers are to those questions. I haven’t found a way to do this in settings or advanced settings of the Test page type. 

0
S
10 days ago
kristine.kukich
kristine.kukichCommunity Manager
asked in Conversations on Customer Education

Question of the Week #2: How are you using Learning Paths in your education program?

Learning paths help define personalization in a program. How have you leveraged this functionality to define by role or persona? or are there other definitions for your learning paths?

12
C
10 days ago
L
LisaRollinsInspiring
asked in Configuration, Administration & Reporting

Archiving Courses

We are updating our product and have all new courses coming out. We had a learning path for users to complete previously and I want them to still get credit for completing those. We are launching a new Learning Path and removing access to the other for new users and I don’t really want our current users to see those courses, but I do still want them to get credit for completing them since they are in essence the same content (just with the updates in the new versions.)So, if I archive those original courses/learning paths, will users still show in the data or on their transcripts that they completed those items? And will we be able to pull reports to show their work?I can’t seem to find this answer in any documentation about archiving. 

5
Philcahill87
11 days ago
C
czimmermanKnown Participant
asked in Configuration, Administration & Reporting

What are Competencies in Ti?

I see this in Learning Path level reporting and a few other places but not sure that I know the definition of a Competency on the Ti platform.  Anyone? In other LMS’s I have used, a competency was a set of Skills, which was achieved by one or more Learning Paths or other content.  It was essentially just another container for content.  Hopefully I am not missing something obvious.  :)

1
C
11 days ago
C
Caroline NorthamNew Participant
asked in Content Authoring & Management

Managing entry to webinars

Hello TI Community!I have a question related to webinar integrations.We plan to make use of various TI webinar integrations (primarily Zoom, Adobe Connect and hopefully MS Teams).  One thing we are struggling with is around how to prevent the webinar links from being shared beyond our approved attendees.   When someone registers and receives the event confirmation/ calendar link email from TI they contain direct links to the webinar room and theoretically these could be forwarded to other people (who aren’t approved/registered users) which would enable them to gain access to the session. Sometimes we have 500+ attendees so we can’t necessarily implement the features some webinar platforms have where you can place all attendees in a waiting room and admit them manually.Has anyone identified any workable options to manage this?Many thanks,Caroline @ Mastercard Academy

0
C
11 days ago
C
Christopher.HernleyParticipating Frequently
asked in Configuration, Administration & Reporting

Tracking Daily Active Users across Panoramas

Has anyone found a reliable way to track Daily Active Users/Monthly Active users across multiple Panoramas? At the individual Panorama level TI has the “Learner Usage” report which shows visits across time, but these need to be exported from each Panorama. At the main site level there is “Logins” which is part of the Reporting Hub Library, however, this report will not track users who access via SSO (it appears to only track username and password logins). Unfortunately, my organization is split between 50% of our clients using a password login method and 50% under SSO. If anyone has suggestions of where to start it would be appreciated! 

4
C
13 days ago
J
juliefiretech
asked in Configuration, Administration & Reporting

Anyone using Waitlisting?

I have a few questions about Waitlisting if there’s anyone out there using it--Thanks!

0
J
20 days ago
J
juliefiretech
asked in Content Authoring & Management

Learner Notification for Content/Learning Path

When setting up a learner notification using the type “Content/Learning Path(s)” Notification type -I want all content included from 1 specific Content Type (Online courses) - is there any way to choose all of those courses easily?Currently when we click “all content” - it is including our ILT (in-person event) learners as well, and the emails that go to online course learners do not match what our in-person learners should be getting.I’m hoping that I’m missing something obvious - Thanks for any assistance! 

0
J
24 days ago
M
mgkaulenInspiring
asked in Design & Marketing

Multiday Events - Learner Notifications

Hey all,We seem to be having an issue with learner notifications and multiday events. We are trying to send reminder emails out 2 weeks, 1 week, and 1 day before the start of the session. Because there are 3 meetings in this session, our attendees end up getting 9 reminder emails + confirmation + follow up. Obviously this is too many emails, so we are looking into how to cut back on the number. We use pre/post learning which means that the session start date is set way before the actual meeting because we need people to access content and information ahead of time.Has anyone found a way to set up learner notifications for a course group that send based on the first meeting date in the session?

3
J
24 days ago
I
IreneParticipating Frequently
asked in Configuration, Administration & Reporting

Removing users from Admins Roles

Hello,I am using several test users to test functionalities in the platform.I assigned a dual role to one of my test accounts, and now I want to remove that dual role (So I want the test account to show into the learner bucket, not into one of the admins roles buckets).I tried choosing the  “Learner” role from the drop down menu, but I get an error message.Is there a way for me to move delete the dual role feature from the account or move the account back to only be a learner and not having a dual role?Thanks 

1
chetler-findlay
24 days ago
I
IreneParticipating Frequently
asked in Content Authoring & Management

Video settings: how to turn off the "Mark as Watched" option

Hello there,we upload recordings of sessions and webinars, normally uploading the file into a course within a Video page.It’s usually fine, but we noticed that some of the videos display a "Mark as Watched” option on the top right of the video widget. I checked multiple times the settings and they are the same as other videos.I could not find any information on TI help pages and videos, and I can’t find the way to remove that option. Anyone knows where it comes from and how I can deactivate it from the course?Thanks 

3
I
26 days ago
S
slever
posted in Conversations on Customer Education

Utilizing the Detail Video

I’m embarking on a project to bring more context to our online offerings. We not only create our own content, but we host other content. We want to leverage the Detail Video on the Details page of the content to show the client what that particular learning path/content looks like.Has anyone used the Detail Video in this manner? If so, would you be willing to share links to your catalog?

2
S
27 days ago
M
madelinefiretechParticipating Frequently
asked in Content Authoring & Management

Quiz Progress/Loading Issues

Hi everyone! I’m reaching out to see if anyone else is having this issue.We are receiving frequent complaints/issues from our users on their quiz taking experience. For many of our users, their quizzes are either freezing up on them or they are receiving pop-up error messages that require them to restart their quiz. I recognize that this is often a browser/Wi-Fi/software issue, but it is happening to users who are using updated browsers and strong Wi-Fi connections.Our quizzes are built through Ti. They range from 10 questions to 100 questions based on the course. All quizzes have 5 attempts and specific time limits. Each time the user has to restart their quiz, that wastes one of their quiz attempts, which is why we receive emails from them, so we can forgive those wasted attempts.Overall, is anyone else facing a similar issue with their users and course quizzes? I have submitted a help ticket to Ti on the topic, but does anyone have any suggestions on how to fix the issue?

0
M
27 days ago
J
juliefiretech
asked in Content Authoring & Management

Learning Path run date?

Hello friends!After this week’s Office Hours, I was inspired to create some learning paths! I have something showing up that is confusing and not needed - can anyone help me figure out what this is? & if I can remove it? I looked through Translations and couldn’t find this particular line. 

5
L
27 days ago
M
markhendersonNew Participant
asked in Content Authoring & Management

Polling and Assessment (Like Poll Everywhere)

Use Case:We have a need to run anonymous aggregate polls with participants, like Poll Everywhere, so that we can display the results in real-time for the participants and discuss the results. We also need to collect the individual responses so that we can review them for further assessment and follow-up as needed. We would like the results, or at least scores, for the participants to be collected and maintained in TI for review and reporting.The survey content type doesn’t really meet the needs stated. Does anyone have any experience with something that works with TI and meets the needs noted?  Perhaps Alchemer does and is the only option for integration that will send user response data back to TI.  

0
M
1 month ago
J
juliefiretech
asked in Configuration, Administration & Reporting

Report trigger "datagroup update"

In the Ti course: Reporting Hub, it shows that we can use a “Datagroup update” to trigger a report to send - has anyone had luck getting this to work? & if so, can you share how please! Thank you!  

0
J
1 month ago
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