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426 Topics
Thought Industries
Thought IndustriesCommunity Manager
posted in Design & Marketing
Your Catalog, your Library

Thank you to everyone who agreed to showcase their site during yesterday’s Catalog Pages & Widget Office Hours. It is always great to learn and get inspiration from what others are doing, and we certainly saw some great ideas.   It was interesting to hear that some companies charge their clients for additional custom pages, most of which contain the catalog widget, this way the main catalog page can be kept clean and clear without too much content. There were also good use cases on when to hide the category view from the Left or to limit the categories by using Curated Categories. We love seeing and hearing these ideas! Have you segmented your Catalog page or widget in a specific way to achieve a required use case? I am sure others would love to hear what you have done. Post your ideas and even a screenshot in a post below so we can create a library of ideas and suggestions! 

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
posted in Design & Marketing
Landing page: First impressions last!

What a great crowdsourcing session we had yesterday on our Site Branding & Homepage Office Hours.  Plenty of sharing of site URLs as well as design concepts in use to access your site, whether it be SSO, free access to anyone, log in only or a hybrid.   It was also great to see how much effort you all put into making that first interaction a memorable one, with plenty of design tips and CSS options shared. I loved the fact that so many of you had shared that you already took inspiration from other sites you have seen. This is the kind of sharing community that we love to see as together we are better!We would love to see some of the clever design elements you have created, so others can learn. Drop them into a comment below and you never know, you could see your idea become a formal CSS block or Snippet in our Guided Assistance area soon!

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
posted in Content Authoring & Management
Learning Paths: Be adaptive and flexible

Who would have thought you could do so much with the Competency Assessment and Assigned Programs, both of which add enormous flexibility to your Learning Paths. This week’s Office Hours on Adaptive Learning Paths outlined the many use cases that can be facilitated using the Competency Assessment to control the learners journey. Charles and Ruthann summarized how they encourage learners to take elective content on their journey so drop into the recording at around the 60 minute mark to hear what they have done. Do you have a unique or bespoke configuration in place with your Learning paths and the Competency Assessment to keep learners engaged? As always we would love you to share your ideas.  

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
posted in Content Authoring & Management
Learning Paths: Your pathway to success

Another super powerful Office Hours this week focusing on Learning Paths and the many ways they can be configured to fulfill a multitude of use cases, three of which we focussed on. Phil also called out the key considerations to take into account when designing your Learning Path.  The comments in the chat as well as the peer discussion really added to the value of the session.  A special thank you to Tom for sharing his Learning Path design as well as using the points functionality as a gateway to move to the next Milestone, very clever. It was also great to see the design techniques covered in the CSS Office Hours sessions being used.  Pro tip: See 🪄 CSS Blocks in the Guided Assistance area of our Community where we provide the code to assist in customizing your site. Thanks also to Roxi for showing how she configured a Learning Path to facilitate onboarding!  Are you doing anything special or clever with your Learning Path design or configuration that you would like to share? We wo

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Thought Industries
jonsynnott
jonsynnottTI Employee
posted in Content Authoring & Management
Small but Mighty : How are you using Microcontent?

Thank you to everyone who got involved yesterday in the Micro Learning Office Hours, which was one of the most engaging sessions to date. It’s clear to see there is a huge interest in Micro Learning and with the configuration options that were highlighted, I believe there were a lot of lightbulb moments! With the demand for small bite sized learning modules on the rise to accommodate learners' busy work schedule, this session highlighted ways to customize the TI Micro Learning Content Types to make them more engaging and consumable.   Have you done anything clever with your Micro Learning to engage or reengage users? We would love to hear what you have done! 

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jonsynnott
Thought Industries
Thought IndustriesCommunity Manager
posted in Design & Marketing
Participate in Our Upcoming Office Hours: Design Series!

Hey everyone,We are excited for our next Impactful Office Hours series, featuring Phil's personal favorite topic...Design! Unleash Your Creativity: Participate in Our Upcoming Design Series Office Hours!These next three sessions are tailored to elevate your design expertise and finesse.We’d love to feature your work! If you would like to showcase your company's site in any one of these three sessions, please reply to this thread and let us know which session aligns best with your Design use case. This is a wonderful opportunity to share your creativity and get valuable feedback from the community.Here's a breakdown of the upcoming sessions:Session 1: Basic Settings & Panorama/Sublicense DesignNovember 12th Focus: Get started with the basic settings and discover the intricacies of Panorama & Sublicense Design. Perfect for anyone looking to build a strong foundational understanding.Session 2: Layouts & WidgetsNovember 26th Focus: This session is all about mastering the use of

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Thought Industries
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Anonymous
posted in Conversations on Customer Education
Career

Hello fellow Ti users, I checked with Ti and received the ok to post here.  My company was acquired, and I will be exiting at the end of April.  If you or your organization is looking for Ti, education development, and training experience, I’d be glad to chat.  I appreciate your consideration. Wayne WaysonEducation ManagerQuantivate (an Ncontracts company)wwayson09@gmail.com

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Anonymous
asked in Conversations on Customer Education
Question of the Week #2: How are you using Learning Paths in your education program?

Learning paths help define personalization in a program. How have you leveraged this functionality to define by role or persona? or are there other definitions for your learning paths?

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PedroNew Contributer
asked in Reporting
How can I build a report that shows both Course Name and Course Description?

Hi everyone,I’m preparing a content-audit spreadsheet so I can see exactly what’s in our catalogue. The key fields I need are: Course Name (title) Course description (or whatever description fields the LMS stores) Any associated Tags (nice-to-have) So far I can only get Course Name to appear; the description field isn’t showing up as an available column.Help!

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Aleksandra GzyloNew Contributer
asked in Content Authoring & Management
Course description formatting

Hi,is there a way to break the text in the course description in detail page? Currently there is a plain strain of text that might be difficult to read through in case of more content added. Would there be a way to split it into paragraphs? Thanks for confirmation! :) 

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Aleksandra GzyloNew Contributer
asked in Content Authoring & Management
Issues with embedding a webpage

Hi,would you have any tips on how to nicely adjust the iframe with a web page in the HTML embed page type?I added a page with 100% width so it scales on mobile but the height is not adjusting and the frame is super short to browse anything really (screenshot below).Would you have any idea what I can do to adjust the windows size on the course page?Thank you!   

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rsepNew Contributer
asked in Reporting
How often the report filters are refreshed?

I’ve made changes to the Content Types on our platform and would like to use the new set-up as a filter in a custom look under Reports. Nevertheless, the new content types didn’t appear in the filters even overnight but it shows only the old ones - which we already have deleted. How often the new content types and other settings are pushed to the reports and when could I expect to be able to update the custom look filter?  Thank you again for your support! Best,rsep

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juliefiretech
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rsepNew Contributer
posted in Configuration, Administration
Date Format Inconsistencies Across Features and Regions

I’d like to report an ongoing issue with date formatting across the platform, particularly noticeable in the EU instance of the system. Currently, dates are being displayed using US-centric formats (e.g., mm/dd/yyyy, mm.dd.yy, or with written months), even when accessed from European regions. These formats are used inconsistently across different features, which leads to considerable confusion: Learners and managers are at risk of misinterpreting data in reports or setting incorrect deadlines.A few examples:  In manager dashboard (e.g. courses list), dates appear as mm/dd/yyyy, which EU users may misread (e.g., 05/07/2025 could be July 5 or May 7) In other areas (example: community widget), a shortened format like mm.dd.yy is used, adding further ambiguity Elsewhere (example: new due date feature) dates may be written out with the month in letters, but even then, the format can vary without clear consistency Suggested Solution:We recommend implementing localized date formatting bas

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Eniko FarkasNew Contributer
asked in Content Authoring & Management
Interactive time stamps under videos

How can I add clickable timestamps under the video if the video is embedded through the Wistia integration? Ideally, when a user clicks the timestamp, the video jumps to that part (no new tab opening). 

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Aleksandra GzyloNew Contributer
asked in Content Authoring & Management
TI Labs Upcoming Features

Is there a ways to see what new features are being developed in TI Labs - I don’t mean the released ones but the pipeline? Would be great the have insights on what is coming. 

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UPriceSG
UPriceSGNew Contributer
asked in Configuration, Administration
Auto Assignment for Manager Accounts

Can Manager accounts be enrolled in content via Auto Assignment, or does it only work for Learner accounts?

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AlenaNew Contributer
asked in Reporting
Account Expiration Date in Reports

Hello,Can you please suggest how to check in the Reports (can also be the custom reports) the expiration date of the particular user account?We use the sublicenses to set up the expiration dates for specific accounts. But inside one sublicense users have different account expiration dates because the expiration date is dependent on the date when they were added to the platform. I would like to have a report where I will see where is the expiration date for the particular account. Thank you in advance for help,Alena Egorova

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oscar_a_wiggyNew Contributer
asked in Reporting
Dashboard - What am I missing

Hi folks,I’m stumped and I thought I would run this question by you all.I have a learning path that has a milestone with a few items inside of it.What I want to do is create a dashboard in Ti that mimics a handmade sheet in excel (that unfortunately we use).I created a dashboard like this…..It works (sort of) but it does not show the other items in the learning path that Amos has not completed.My filters look like this…………….Content details lists all of the items in the learning path.Content status lists all of the options including ‘not enrolled’ and ‘not started’.My thoughts tell me I should be seeing the learning items in the path that he has notenrolled in or started as well.What am I missing?Much thanks!

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Second Iteration of Charles
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Eniko FarkasNew Contributer
asked in Configuration, Administration
Skip detail page vs External detail link

We have Skip the course detail page when the learner has access on to make the enrollment experience smoother. However, the redirection seems very slow and the details page is still visible for a split second. Is this something that can be improved? We were thinking of using the External detail link to avoid this. How do these two features work together? What are some scenarios we might not be thinking of here?

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Second Iteration of Charles
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Charlie FulfordNew Participant
posted in Configuration, Administration
User Friendly OIDC Error Handling

We use OIDC connections across all Panoramas, in both our production and staging environments, and our Identity Management System, Azure.When a customer attempts to access a Panorama in TI without the required permissions for the associated IDM application, the IDM sends the error message to TI, then TI presents the error to the customer in an unfriendly and unhelpful format.The "access denied, user not assigned to application" error in Azure AD with OpenID Connect (OIDC) indicates that the user attempting to access the application is not properly authorized within the Azure AD tenant. This means the user either hasn't been assigned to the application directly or is not a member of a group that has been assigned to the application. The request: We believe that it's important to handle this error in a way that enhances the user experience. Instead of the default message, we could use a custom message that is more user-friendly and informative. For example: "Access Denied: It seems you d

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LisaRollinsInspiring
asked in Design & Marketing
Code Library Question - text size

I like the Example 1 and would like to implement it, but when I do, the text of the pages in the menu gets even smaller and is hard to read. How do I change the page titles to a bigger size in the menu bar? 

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WhetstoneNew Contributer
asked in Reporting
Accessing grading, status and feedback as a query or report

Hello community, I would like to query the TI database to report on the results for assignments within a Panorama. I’d like to see the grade, status and evaluator comments so that I can run an AI analysis on learner progress/challenges. How can I do this? 

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Second Iteration of Charles
Second Iteration of CharlesInspiring
posted in Design & Marketing
Co Branded Panos for Admins and Managers ONLY

A picture says it all.  Here is our new co branded Pano Dashboard Header.  Yin and Yang.  They on the left and us on the right.Here is the CSS to accomplish this..manager-dashboard__header { background-image: url("https://d36ai2hkxl16us.cloudfront.net/course-uploads/c50f33e0-665b-4906-a26e-7d18bc3b9c5e/j7d8icugc9gg-Interplay.plus.ITI.Logo.BIG.png"); background-repeat: no-repeat; background-position: right 16px center; background-size: 198px auto; padding-right: 198px; /* logo width + spacing buffer */ min-height: 60px;}NOTE:   I made a post about how media has to have a host.  This pic is on a custom page and I am borrowing its URL. I made a page just for images with no placeholders.

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Second Iteration of Charles
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Eniko FarkasNew Contributer
asked in Content Authoring & Management
Anchor links to milestones in learning paths

We would like to link directly to the milestone on a learning path page, eg. from the description at the top of the learning path so it’s easy to navigate between them.

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Second Iteration of Charles
Second Iteration of CharlesInspiring
posted in Design & Marketing
Using Thought Industries as an Image Host (DO NOT DELETE Method)

To host and reuse images within the Thought Industries LMS: Create a Custom Page Title the page clearly (e.g., Image Host - DO NOT DELETE) to avoid accidental removal. Add a Single Column Widget On the page, add a Single Column Widget. Insert your desired image into this widget using the native image upload tool. Get the Image URL After uploading, right-click the image and select “Copy image address”. This gives you the direct URL to the image, hosted on Thought Industries’ CDN. Use the Image Anywhere You can now embed or reference this URL wherever needed in the LMS. Example: On the Admin Dashboard, you can inject the image into an empty div using CSS. .looker-embed::before { content: ''; display: block; background-image: url("https://d36ai2hkxl16us.cloudfront.net/course-uploads/c50f33e0-665b-4906-a26e-7d18bc3b9c5e/j7d8icugc9gg-Interplay.plus.ITI.Logo.BIG.png"); background-size: contain; background-repeat: no-repeat; background-position: cent

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Second Iteration of Charles
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