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237 Topics

K
kristinmizeKnown Participant
asked in Content Authoring & Management

Setting a Password for a Course Section? How do you do this?

How do you set the password for a section in a course? Here is the support article I was referencing but it does not mention how to actually set the password. I do not see this as an option in the course authoring page, nor in the details. Any help is appreciated! Thanks!

3
charles.zimmerman
1 month ago
A
Alexis McLaughlinInspiring
asked in Content Authoring & Management

SCORM Connect

Does anyone use SCORM Connect? If you do, what has your experience been with it and specifically how is the reporting for you? I know so much depends on the client LMS and what gets sent back, but just curious if we’re the only ones that seem to have a hit or miss experience with it. 

16
Roze
1 month ago
J
juliefiretech
posted in Configuration, Administration & Reporting

Who else awards Continuing Education credits?

Would love to start a discussion on how you manage your Continuing Education credits on your courses -We were very surprised that the Courses in TI did not have a “credit” field as a default - as our assumption was that almost all forms of online training would award some sort of credits/points. So with a suggestion from our implementation team, we started out by using “claim your award” at the end of each course - this did not go well, as many of our learners “missed” the Claim Your Award button, and became a customer support issue. It seemed that if the learner had met the completion criteria, they should just be awarded their credits & certificate.Our next solution was to create a custom content field for “credits awarded” and have added that field as a certificate field that shows up on the certificate & transcript. This way the credits are managed inside each course, not in the gamification Award section. (We don’t track our learner’s credits, just award them for them to s

0
J
1 month ago
giovanna.orlando
giovanna.orlandoKnown Participant
posted in Design & Marketing

Using Ribbons to highlight new and updated content?

We’re considering to use ribbons to put some emphasis on our new and updated courses. But since the ribbons have to be manually applied or removed, we have to figure out when we will remove them. Does anyone else use ribbons in this way? How are you handling it?

3
giovanna.orlando
1 month ago
karen.swindells
karen.swindellsCommunity Manager
posted in Content Authoring & Management

Video Stock Footage

I had a great conversation this week with Ti customer Linda Glass from Lauable Learning this week about the work her and her team are doing to create video content within the platform. And Linda was wondering the following:- If you are currently buying stock footage for training videos, where do you purchase your footage? - When it comes to sourcing stock footage, what are you searching for and not finding?Please let us know what you are doing?

1
L
1 month ago
J
juliefiretech
asked in Configuration, Administration & Reporting

Any way to send a completion certificate to a manager?

We have managers who would love to get their learner’s certificates without having to go into each profile. Does anyone know of a way to send the completion email to the manager as well as to the learner? Or even if there could be a monthly report that included the link to the certificates?(grabbing at straws here!)Thanks! 

3
J
1 month ago
craig_sumner
craig_sumnerNew Participant
asked in Configuration, Administration & Reporting

January 31st release, learning path behavior will be enhanced so that learners must complete ALL required milestones in order to be marked Complete

Question regarding the upcoming update will this allow users to move onto the next milestone, even if they have not completed required content in the milestones? 

4
C
2 months ago
W
wwaysonNew Participant
asked in Content Authoring & Management

Report on existing content completion settings

Hello, I need to audit the completion settings for existing content.  Per Ti, the system does not have a way to generate a report to see this information. Does anyone have any suggestions for this type of data review? What content related data and settings can be generated with out of the box data field access?I will add a separate request to have ability to generate a report with all content settings for overall content management.Thank you, Wayne 

0
W
2 months ago
jdrake
jdrakeInspiring
posted in Conversations on Customer Education

In-App Learning

We use Ti to train our customers on our software. We are interested in exploring putting content more directly into our software instead of always sending them out to Ti through a link in our tech. Wanted to see if other folks have considered (or done) something similar. A few of the things we have considered are:Using a tool like Pendo Enabling the In-App widget that Ti offers (I am assuming this is a similar experience to what Ti does on the Admin side when you select Help)? Building an experience from scratch utilizing the Ti APIs

4
jdrake
2 months ago
M
mkendrickNew Participant
asked in Content Authoring & Management

course group/session creation issue

We created a course group in our sandbox environment and promoted/copied it to our production environment. Once in production, we created one session from the course group before we realized that two of the sections of the course group had not been published. We immediately published them in the main course group, but ever since then when we create a new session from it, one of the two sections that weren’t originally published still creates one of those sections as unpublished in the new session (even though both sections are now published in the course group). Has anyone else run across this bug? If so, have you figured out a solution/fix for it?thanks,

4
charles.zimmerman
2 months ago
M
markhendersonNew Participant
posted in Configuration, Administration & Reporting

Roster View for Panorama Client Admins

The only roster-like data that we can provide panorama admins is via reporting, which is very problematic because the reports are historic and list all enrollments. They are not the current state of enrollment for a course (not a current roster) and we can’t filter them to show only the current state.We really need a way to effectively provide panorama admins with a current roster because that is a function that most of our clients need, especially when there are seat limits set for vILT/ILT courses.This is related to  and  

4
charles.zimmerman
2 months ago
Vandana
VandanaNew Participant
asked in Configuration, Administration & Reporting

Merge report feature

Just wanted to know if anyone used the merge report function and got the report correctly.I am trying to create a custom report based on the below filters:-1. All Sublicenses in the Panorama2. All Learner - Name and Email id3. Learner Content Status - Started, Completed5. Certificate Status - Earned Date and Expiry DateI tried to create a custom report based on the above requirements using the merge feature, I merged 2 reports - Learner Content Progress and Certificates, however the report is not giving me the expiry date of the certificates, but when I do individual certificate report the data has the expiry date.When I merge the certificate data with Learner content progress report the expiry date gets lost.Is there a suggestion for this, please.

2
Vandana
2 months ago
J
juliefiretech
asked in Configuration, Administration & Reporting

Updating Learning Paths question

I just tested this in my sandbox, but I’m not confident in the results - We just released some updated courses today that will affect existing learning paths, so I need to go in and add the newly released courses to those learning paths (& remove the old courses). How will this affect any existing learners in those learning paths? Will they have the original courses that they signed up for with the learning path? Or the updated courses?I’m not finding the answer in the Setting up Learning Paths article so it’s making me nervous…Thank you!

5
J
2 months ago
B
Becky HayNew Participant
asked in Content Authoring & Management

Multi-Lingual SCORM Module

I am wondering if you can point me in a direction for this.We are looking to combine our English and Spanish versions of each individual module into one module so that the LMS tracks either version as one object. The learner would choose their preferred language at the start of each module.  I have been researching this topic and have not found mush on it. Any help in pointing to resources would be much appreciated.

1
J
2 months ago
D
dhallInspiring
asked in Configuration, Administration & Reporting

Pull Content Actions Log for Courses in Learning Path

I’m trying to create some reports I can share with others regarding Learning Paths so they can easily track learner progression. Am I missing something regarding using a specific Learning Path(s) as a filter to show a learner’s progress on the courses within that Learning Path? I start with this report here: and I can’t seem to figure out how to add the course names to it.I feel like my ask is very simple and I’m just hoping it’s my newness to the platform is the problem.

3
C
2 months ago
C
Christopher.HernleyInspiring
asked in Configuration, Administration & Reporting

Tracking Daily Active Users across Panoramas

Has anyone found a reliable way to track Daily Active Users/Monthly Active users across multiple Panoramas? At the individual Panorama level TI has the “Learner Usage” report which shows visits across time, but these need to be exported from each Panorama. At the main site level there is “Logins” which is part of the Reporting Hub Library, however, this report will not track users who access via SSO (it appears to only track username and password logins). Unfortunately, my organization is split between 50% of our clients using a password login method and 50% under SSO. If anyone has suggestions of where to start it would be appreciated! 

7
C
2 months ago
jonathan_iti
jonathan_itiNew Participant
posted in Content Authoring & Management

Learner Communication: Completion Criteria

Does anyone have a good way that you communicate to students how completion criteria work in a course?In Ti, a check mark and status circles can mean different things depending on the page type. We primarily use video and assessments as completion criteria but have found that a green check mark or bubble don’t communicate the same thing per page.We’ve included a ‘Before You Begin’ slide-deck (a few examples below) to inform learners what tools are available in a course and we feel like completion criteria should be explained just as easily.   

2
jonathan_iti
2 months ago
J
juliefiretech
asked in Configuration, Administration & Reporting

API Contractor/Developer

Does anyone here use an outside contractor to set up APIs within TI? We really think we could use some assistance with getting APIs set up and working with a developer who is familiar with TI would be great!Thanks- 

0
J
2 months ago
J
juliefiretech
asked in Configuration, Administration & Reporting

CRM other than Salesforce? monday.com?

Anyone use a CRM other than Salesforce and successfully integrate with TI? Would love to connect - 

0
J
2 months ago
J
JinNew Participant
posted in Content Authoring & Management

Poor Image Resolution

Hi all, When you create content in pages like highlight zones, TI suggests the resolution to be 1000x563px. This is horrible resolution as learners wont be able to see the finer details in the image. Im wondering if any of you found a workaround for this?

2
J
2 months ago
M
madelinefiretechInspiring
asked in Content Authoring & Management

Limit Days of Access After Enrollment? on Learning Path

I’m building a learning path, and I’ve limited the days of access after enrollment to 180 days. However, the learning path is composed of courses that all have 90 days as their “limit days of access after enrollment.” will this contradiction of access days affect learners? Which access date will override the other? The 90 days within the individual course or the 180 set for the learning path?

4
M
3 months ago
J
juliefiretech
asked in Configuration, Administration & Reporting

Learner Report in Content Release section

Does anyone else use the reports that are found within content under the “Release” section? I’m finding the Learner report is often inconsistent in its reporting and wasn’t sure if it’s just our site or others too. Sometimes it will say I have no learners when there are active learners in the course, sometimes it will say I have a bunch of learners when they’re all expired (we limit days of access after enrollment). 

5
gguillen
3 months ago
A
Alexis McLaughlinInspiring
asked in Design & Marketing

Edit Learner Access Widget Display

We use ILT sessions inside of Learning Paths. The ideal and designed UX for the content is for the learner to find the LP, open it and see their content laid out in order. We have some pre-work set up before the live session that lives in another course (we don’t want it in the same ILT template for many reasons), then the ILTs, then some post work in anther course. The challenge we’re running into is that when the learner is enrolled in an ILT, the “events” tab appears in the learner access widget and defaults to be the front tab. Then the learner sees the event first and never clicks on the LP tab, essentially bypassing the other materials. We would love to find a way to hide this tab altogether (or at a minimum have the LP default to the front always), so that they don’t get an events tab and have to go into the LP to get to the event. We’ve tested out various codes to hide it and can’t seem to get it to work. Anyone work through something like this? 

7
A
3 months ago
KyleITI
KyleITIInspiring
asked in Configuration, Administration & Reporting

Admin over-ride for failed login attempt lockout

I don’t disagree with the security reasoning for this feature, but we receive requests to assist users who are locked out. This seems like something site admins should be able to reset/undo, possibly panorama admins as well. 

0
KyleITI
3 months ago
karen.swindells
karen.swindellsCommunity Manager
posted in Conversations on Customer Education

Defining Digital Excellence for Training Businesses in 2024

Continue the conversation we started in the January 17, 2024 webinar, Defining Digital Excellence for Training Businesses in 2024. What trends are you seeing in the training industry? Where is your organization at in their digital transformation?

0
karen.swindells
3 months ago
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