Introduce Yourself

Introduce yourself to the amazing members of the Thought Industries Community, tell us about your role, your interests, what you would like to learn more about and one fun fact that not many people know :-)

jeannehurtzTI Employee

posted in Introduce Yourself

Hello from Jeanne: TI Scaled Success Manager

Hi TI Community!My name is Jeanne Hurtz and I happily joined the Success Team at TI in 2024, digging in with customers to help them achieve their jobs to be done, analyze success outcomes and drive value & growth. Though I’m new to TI, I’m not new to Customer Success building on 5 years in SaaS - CS enterprise and 15 years professional experience of cultivating powerful partnerships between customers and organizations while leveraging cross-functional strategies to facilitate enablement and advocacy avenues. I live outside of Boston in a small town called Harvard (not the University 😉). I love the countryside surrounded by nature, wildlife, mountains and quiet. My husband and I ride bikes all over, constantly yard-working, feeling grateful of our spot on earth. Really looking forward to collaborating with you all! Don’t hesitate to reach out. 🌟

4 days ago

DovKingCommunity Manager

posted in Introduce Yourself

Dov King: Introduction

Hello Wonderful Community, I'm Dov King, Senior Customer Education Manager, and I've been with Thought Industries since March 2020. Throughout my time here, I've worn multiple hats, which has given me a well-rounded perspective that I bring to the Customer Education department. I'm passionate about our product, our mission, our core values and especially helping our clients succeed. This passion fuels my drive to teach and educate our clients, helping them reach their fullest potential on our platform.A fun fact about me: I'm KNOT your average Ti'er—I'm hooked on crochet! When I'm not immersed in projects or supporting clients you can find me weaving together new strategies or stitching up innovative approaches. Oh, and I'm a boy mom to two adults who don’t think my crochet puns are as funny as I do—but my husband always laughs at my yarntastic jokes, even after 25 years of marriage!I'm thrilled to be a part of this vibrant community! 🫶🧶Best,Dov 🕊️

7 days ago

jonsynnottCommunity Manager

posted in Introduce Yourself

Jon Synnott : Introduction

Hi everyone, I am Jon Synnott and am delighted to be the Community Manager here at Thought Industries.I have been with Thought Industries for 4 years and have worked in Customer Success and software for over 20 years.Having qualified as a High School Teacher I have a passion for educating in any way I can. So I look forward to sharing ideas and collaborating with you all here in the community.I have a keen interest in emerging learning technologies (especially AI) and how it is becoming a positive disruptor in the ed Tech space. Companies like Bongo, Syntnhesia, Instruqt, Integrity Advocates, among others are changing how we learn and assess knowledge every day. I am based outside of Dublin (Ireland) with my wife and 4 kids (and a dog and cat) and when I am not teaching or learning about teaching you will find me running around the local forest park listening to podcasts on Health and Fitness.If you want to learn more about me, or my favorite podcasts feel free to drop me a message her

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17 days ago

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