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Content Authoring & Management

What tools are you using to build content? How do you structure it? How do you curate it? Grab a cup of your favorite beverage and let's discuss.

  • 166 Topics
  • 548 Replies
166 Topics
Thought Industries
Thought IndustriesCommunity Manager
posted in Content Authoring & Management
Learning Paths: Be adaptive and flexible

Who would have thought you could do so much with the Competency Assessment and Assigned Programs, both of which add enormous flexibility to your Learning Paths. This week’s Office Hours on Adaptive Learning Paths outlined the many use cases that can be facilitated using the Competency Assessment to control the learners journey. Charles and Ruthann summarized how they encourage learners to take elective content on their journey so drop into the recording at around the 60 minute mark to hear what they have done. Do you have a unique or bespoke configuration in place with your Learning paths and the Competency Assessment to keep learners engaged? As always we would love you to share your ideas.  

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
posted in Content Authoring & Management
Learning Paths: Your pathway to success

Another super powerful Office Hours this week focusing on Learning Paths and the many ways they can be configured to fulfill a multitude of use cases, three of which we focussed on. Phil also called out the key considerations to take into account when designing your Learning Path.  The comments in the chat as well as the peer discussion really added to the value of the session.  A special thank you to Tom for sharing his Learning Path design as well as using the points functionality as a gateway to move to the next Milestone, very clever. It was also great to see the design techniques covered in the CSS Office Hours sessions being used.  Pro tip: See 🪄 CSS Blocks in the Guided Assistance area of our Community where we provide the code to assist in customizing your site. Thanks also to Roxi for showing how she configured a Learning Path to facilitate onboarding!  Are you doing anything special or clever with your Learning Path design or configuration that you would like to share? We wo

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Thought Industries
jonsynnott
jonsynnottTI Employee
posted in Content Authoring & Management
Small but Mighty : How are you using Microcontent?

Thank you to everyone who got involved yesterday in the Micro Learning Office Hours, which was one of the most engaging sessions to date. It’s clear to see there is a huge interest in Micro Learning and with the configuration options that were highlighted, I believe there were a lot of lightbulb moments! With the demand for small bite sized learning modules on the rise to accommodate learners' busy work schedule, this session highlighted ways to customize the TI Micro Learning Content Types to make them more engaging and consumable.   Have you done anything clever with your Micro Learning to engage or reengage users? We would love to hear what you have done! 

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jonsynnott
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Eniko FarkasNew Contributer
asked in Content Authoring & Management
Interactive time stamps under videos

How can I add clickable timestamps under the video if the video is embedded through the Wistia integration? Ideally, when a user clicks the timestamp, the video jumps to that part (no new tab opening). 

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Eniko FarkasNew Contributer
asked in Content Authoring & Management
Anchor links to milestones in learning paths

We would like to link directly to the milestone on a learning path page, eg. from the description at the top of the learning path so it’s easy to navigate between them.

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charles.zimmerman
charles.zimmermanGenius
asked in Content Authoring & Management
SCORM Open in NEW Window or Embed?

You have the ability to embed SCORM into the course window, or you can have it open in its own window.  Which do you prefer and why?  The new window option gives you the ability to size the window or accept the default size.  Embedded means less steps for the learner and less more likely that can seamlessly continue the course and/or end the course.  Thank you for your thoughts and considerations.

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Aleksandra GzyloNew Contributer
asked in Content Authoring & Management
How to Attach the Same Set of Illustrations to Multiple Questions in LMS?

Hi everyone,I'm looking for a way to attach the same three illustrations to a set of different questions in my quiz. The idea is that the illustrations would serve as a visual aid for solving each question, even though the questions themselves will change. Ideally, I’d like to upload or link the same three images once and have them appear alongside each question, rather than uploading them repeatedly.Is there a way to do this efficiently?Thanks in advance for your help!

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Aleksandra GzyloNew Contributer
asked in Content Authoring & Management
Issues with embedding a webpage

Hi,would you have any tips on how to nicely adjust the iframe with a web page in the HTML embed page type?I added a page with 100% width so it scales on mobile but the height is not adjusting and the frame is super short to browse anything really (screenshot below).Would you have any idea what I can do to adjust the windows size on the course page?Thank you!   

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Aleksandra GzyloNew Contributer
asked in Content Authoring & Management
Doc preview in pages

Hi, do you know if it’s possible to have a word doc preview and option to download it in the course? Thanks :) 

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Aleksandra GzyloNew Contributer
asked in Content Authoring & Management
TI Labs Upcoming Features

Is there a ways to see what new features are being developed in TI Labs - I don’t mean the released ones but the pipeline? Would be great the have insights on what is coming. 

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alexiNew Contributer
asked in Content Authoring & Management
Has anyone used SCORM Connect for instructor-led trainings?

It looks like this would have to be set up as a course instead of an event, but I´m wondering if there are any other considerations / downsides to doing this?

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madelinefiretechInspiring
asked in Content Authoring & Management
Course Version for SCORM Activity

On a learner’s account from a managerial point of view, I’m under the Engagement tab and looking at the learner’s SCORM activity to decipher an issue. Can anyone confirm if the Course Version column relates to the version of the SCORM file within the CAM? In the screenshot I attached, a lot of the SCORM Activity has 1 for the Course Version, but all of those SCORM files have been updated in the CAM more than just one time, so they should be showing 2 or 3 like the one with 5 shows, right?

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Second Iteration of Charles
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mkendrickNew Contributer
posted in Content Authoring & Management
course requirements not getting marked as complete

Has anyone had an issue with learners completing requirements for a course and the completion doesn’t register under the completion requirements section….but then I impersonate the learner as an admin and go to the section, I can see that they clicked on it because it shows “restart” screen and if I click on it, sometimes it registers the completion and other times I have to go though the section and it then it registers the completion. The example I am referring to is a case study SCORM file.

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Second Iteration of Charles
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LisaRollinsInspiring
asked in Content Authoring & Management
Enroll on entry

Is there a way that I can set articles to enroll as soon as they are clicked...meaning, not display the detail page, but instead go right to the article? I have the always display detail page to learner selected so that our webinars show up with all the dates on one page, but I don’t really want our users to have to click a button to have to register to read a help article. How can I make it so they can go right into the article?

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DovKing
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dhallInspiring
asked in Content Authoring & Management
How do you track when content needs to be reviewed for accuracy?

Wondering what the others in the community do to track when content or course needs to be reviewed for accuracy. What’s your tracking method and what’s your cadence?My team handles training content for technical software, and with the rapid developments of our product, it is always changing so we don’t want stale / inaccurate information existing. Curious what others do and looking forward to the reponses!

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chetler-findlay
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oscar_a_wiggyNew Contributer
asked in Content Authoring & Management
"Add to Google Calendar" link stopped working

we have been doing many webinars recently (8 over the last 5 weeks).i received an email from the field that told me the 'add to google' wasn't working.  i tried my invitation and it did not work either. when you click 'add to google’ it takes you here.… it only seems to do this for webinars (we’re using Go-To) it always works fine for in person classes.have you guys seen this before?

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JayBoNew Contributer
asked in Content Authoring & Management
"Skip to Main Content" on Learning Path Page

There seems to be something new on the learning path pages, both as a manager and as a learner. I logged into today to see this “Skip to main content” link overlaid randomly on the detail page of the learning path. When you click it, it bounces around. Are other people seeing this new link or is it just me? It doesn’t do anything and is also obstructing the images and other divs as it’s absolute positioning. If this is a new, permanent feature, I’d want to hide it. But if this is a glitch, I’d like to know if others are also experiencing this.  I know we’ve used the “.learning-path .absolute” class in our global code for other purposes, but this link is totally new. 

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gguillen
gguillenInspiring
asked in Content Authoring & Management
Solution for rubrics

Hi! Apart from Bongo video assignments, is anyone else using rubrics? What solutions have you come up with for instructors to fill out rubrics and give comments to learners? Our use case is that learners deliver a presentation synchronously and we want instructors to be able to fill out rubrics and give comments afterwards, ideally without learners needing to take an action in the system (i.e., we don’t want to require them to “submit” an assignment since they already performed their assignment synchronously/outside of the platform).  But if that aspect isn’t achievable, we’d consider requiring the learner to do/”submit” something if it meant the instructor could fill out a rubric for it. TIA!Gabby

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Thought Industries
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JCzarneckiNew Contributer
asked in Content Authoring & Management
Certificate not displaying properly

I have a certificate that is loaded in the CAM, and attached to several courses and learning paths. I have one student in particular that has completed the learning path, she sees her certificate in the student progress widget. When she clicks on “View Certificate” the screen flashes and returns her to her student dashboard. She doesn’t see the certificate. When I impersonate her, I cannot get to the certificate either. However, if I enter as another student, there is no problem - I see the certificate just fine.I have tried re-importing the certificate in the CAM, re-assigning the certificate in the learning path. and no luck… Any thoughts?  

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Thought Industries
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Anonymous
asked in Content Authoring & Management
Using Pendo?

For those of you in the software space - is anyone using Pendo to link to TI training? Asking for a friend 😎

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RKBrodeur
RKBrodeurInspiring
posted in Content Authoring & Management
Accessibility Feature: Uploading Transcripts to Accompany CC and Video/Audio

Hello Fellow Creative Thinkers!I am struggling with how to provide transcripts to accompany audio and video content. Ideally it would be easy for folks to find, but not “in their face” while also coexisting with the related content.How are you supplying transcripts to your learners?Here are a few possible ideas (but I haven’t tried any yet):Add the transcript to the Asset Manager/CAM and link to it from a text block on the page where the video/audio content exists Is there a way to “link” to the transcript in Wistia and embed that URL on the video/audio pageAs we delve further into accessibility, we want to provide transcripts in addition to the CC for videos, and somehow provide the transcript for an audio file.Let the fun begin!~ Ruthanne

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charles.zimmerman
juliefiretech
juliefiretech
posted in Content Authoring & Management
Woohoo! Bulk custom Content Fields

just a shout out for this feature!! Thanks for adding this, as this will save so much work for us!https://support.thoughtindustries.com/hc/en-us/articles/30365427281815-Release-Updates-March-2025

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Thought Industries
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mkendrickNew Contributer
asked in Content Authoring & Management
How to extend an individual learner's access to a course?

Does anyone know of a way to extend course access on an individual learner basis (without having to use registration/redemption codes)?

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juliefiretech
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TommyBrownNew Contributer
asked in Content Authoring & Management
Custom CSS and how to target general copy.

Does anyone know what tags I would need to look at to change the font for all body copy and all headings? 

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jonsynnott
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JCzarneckiNew Contributer
asked in Content Authoring & Management
We've updated Certificates, can Learners download a new certificate (with old data)

HI - Here’s our use case.We posted certificates that and several hundred people have earned our certificate. But we realized that the resolution is very poor and want to reissue better looking certificates. Is there a way to allow students to go in and redownload the certificate with the new image and their actual completion date (in the past). Thanks!Joe

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jonsynnott
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