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Meet the Customer of the Month

We always ask the same three questions:

Who are you?
What brought you to TI?
What are your plans for the next 18 - 24 months?

Our February Customer of the Month is the University of Miami. They have built a program that supports their credited course offerings in so many AWESOME ways!

We spoke with April Macadangdang, Hanna Fife, Maite Saco and Claudia Velasquez about everything they do.

Watch the Video

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JinNew Participant

Content Authoring & Management

Quiz - No need for Passing Percentage to show Pass/Fail message

In order to provide a message to learners after they have completed a quiz page, you have to provide a passing mark.Quizzes are also used for knowledge attainment, not necessarily knowledge retention. Please provide the option of showing a (concluding) message without the learners having to pass/fail a quiz.Setting the passing rate to 1% for a message to show is lowkey insulting to the learners. EDIT: THIS WAS MEANT TO BE IN “SUGGESTIONS”. I accidentally started a convo & now i have no way to delete this. Please add this capability as well jc.

Pedro da SilvaNew Participant

Content Authoring & Management

The value of suggesting product features and upvoting

I am curious to understand what value is placed on the product suggestion page, as it appears that some features which have been highly upvoted are not being taken into consideration. On the other hand, some features which have much lower vote count have been completed. While I understand that other factors may be at play when making decisions, I would be grateful if you could provide further clarity into this process.

Configuration, Administration & Reporting

API - what do you use it for?

Hello! I’ve been told API can do a lot within Ti - but I don’t know what magic it can do yet! I don’t “speak” API language, so I’m not really sure what it is, but if you want to share what it does for you, maybe I can learn more about it!Thanks!

Configuration, Administration & Reporting

Panorama manager role to create content

Hello-Has anyone allowed a Pano manager to create content? Our CSM has told us that we should be able to create a custom role and add the permission “creating content” - but I believe what I am finding is if I base it off of a Panorama role type, it is error-ing out, can’t even log in to that account. If I use a Content Author manager and try to assign that manager to a panorama, it doesn’t allow me to do that either.We are getting in the weeds with Panoramas and manager roles - and are (understandably) being told by Ti support that this is difficult to support due to the massive amounts of customization - hoping there might be others out there who have done some of this.Thank you!

KoreyNew Participant

Configuration, Administration & Reporting

Report that shows which questions learners are struggling with

I’m looking for a report that shows the pass/fail percentage of each individual question in an assessment. I don’t particularly care which answer folks are picking, or who is getting it right/ wrong. Just trying to get a grasp of which questions people are struggling with, and which ones might be a bit too easy.Does anyone know if this is possible/ how it can be done?Thanks in advance!

lizhunt217New Participant

Content Authoring & Management

Chat Feature

Hello, has anyone added a chat feature to their LMS? I am looking for a chat feature that can have the leaners continue their chat through each course in a learning path. Just curious if anyone has added something like this or if they have done any research. Thank you!

kristine.kukichCommunity Manager

Americas - East

February Meetup Video Recording

The University of Miami was joined by Unite Us in a discussion about content - blended learning, how to create and manage content, and more. Take a listen.Watch the replay

LisaRollinsInspiring

Configuration, Administration & Reporting

New Attendance Report - How to sort by date?

On the new release email, I see that there is a new report for meeting attendance….“You can now access all of your meeting rosters in one place. Our data engineering team has created a new dashboard that combines enrollment and attendance (roster) records for all meetings, including ILT and VILT meeting types with automated and manual attendance. Use this report to pull all attendance for a single learner, a course, or a specific period of time.Find the new “Learner Attended Meetings” dashboard by visiting Reporting Hub > Library.”Am I missing where to filter this by date? It is only showing back to the start of February for me and I don’t see how to adjust the dates?

kristine.kukichCommunity Manager

New Release Updates March 2023News

March 15, 2023🔥 New FeaturesREPORTING HUB: Add Rosters to Reporting HubYou can now access all of your meeting rosters in one place. Our data engineering team has created a new dashboard that combines enrollment and attendance (roster) records for all meetings, including ILT and VILT meeting types with automated and manual attendance. Use this report to pull all attendance for a single learner, a course, or a specific period of time.Find the new “Learner Attended Meetings” dashboard by visiting Reporting Hub > Library.This data empowers you to:Filter reports to check attendance for an individual user across courses, sessions, and meetings. Track completion requirements. Use meetings data in conjunction with other content actions to determine trends regarding potential risks with, for example, learner dropout, falling behind or performance evaluation.🔥 New FeaturesAPI: New Reschedule User API EndpointWe’ve created a new API endpoint to allow you to efficiently reschedule learners in

DannyRyanParticipating Frequently

Content Authoring & Management

Using / Integrating Google Text to Speech into Course pages?

Despite the Christmas Holidays, I never really switched off and have been thinking about how we can leverage TTS (Text To Speech) into our TI based Courses (Self-Paced).At low maturity level, I am thinking the team can separately from TI can prepare the SSML scripts offline and then post those to Google API to download the Audio Files, which we can upload to each page.At a more mature level, I am thinking we could have some API integration that posts the SSML from the TI page itself.

JinNew Participant

Content Authoring & Management

Quiz - No need for Passing Percentage to show Pass/Fail message

In order to provide a message to learners after they have completed a quiz page, you have to provide a passing mark.Quizzes are also used for knowledge attainment, not necessarily knowledge retention. Please provide the option of showing a (concluding) message without the learners having to pass/fail a quiz.Setting the passing rate to 1% for a message to show is lowkey insulting to the learners. EDIT: THIS WAS MEANT TO BE IN “SUGGESTIONS”. I accidentally started a convo & now i have no way to delete this. Please add this capability as well jc.

KoreyNew Participant

Configuration, Administration & Reporting

Report that shows which questions learners are struggling with

I’m looking for a report that shows the pass/fail percentage of each individual question in an assessment. I don’t particularly care which answer folks are picking, or who is getting it right/ wrong. Just trying to get a grasp of which questions people are struggling with, and which ones might be a bit too easy.Does anyone know if this is possible/ how it can be done?Thanks in advance!

lizhunt217New Participant

Content Authoring & Management

Chat Feature

Hello, has anyone added a chat feature to their LMS? I am looking for a chat feature that can have the leaners continue their chat through each course in a learning path. Just curious if anyone has added something like this or if they have done any research. Thank you!

LisaRollinsInspiring

Configuration, Administration & Reporting

New Attendance Report - How to sort by date?

On the new release email, I see that there is a new report for meeting attendance….“You can now access all of your meeting rosters in one place. Our data engineering team has created a new dashboard that combines enrollment and attendance (roster) records for all meetings, including ILT and VILT meeting types with automated and manual attendance. Use this report to pull all attendance for a single learner, a course, or a specific period of time.Find the new “Learner Attended Meetings” dashboard by visiting Reporting Hub > Library.”Am I missing where to filter this by date? It is only showing back to the start of February for me and I don’t see how to adjust the dates?

chetler-findlayParticipating Frequently

Content Authoring & Management

Panorama Learner Dashboard: Courses & Learning Paths

Hi All, Does anyone have any tips or tricks to help a Panorama Customer with easier navigation on their Learner Dashboard? We have created Learning Paths for the Learners. However, on the Learner’s Dashboard, they can see all of the individual courses that make up the Learning Paths. It is causing some confusion on what content they should be selecting / starting with. Any information or feedback would be greatly appreciated. Thank you!

saradashiellNew Participant

Content Authoring & Management

How can users view wrong answers on a test?

Is it possible for learners to see their incorrect answers on a test page type? I often hear from users when they take a test that they passed the exam but missed 3 answers and want to know what the correct answers are to those questions. I haven’t found a way to do this in settings or advanced settings of the Test page type.

kristine.kukichCommunity Manager

Conversations on Customer Education

Question of the Week #2: How are you using Learning Paths in your education program?

Learning paths help define personalization in a program. How have you leveraged this functionality to define by role or persona? or are there other definitions for your learning paths?

czimmermanKnown Participant

Configuration, Administration & Reporting

What are Competencies in Ti?

I see this in Learning Path level reporting and a few other places but not sure that I know the definition of a Competency on the Ti platform. Anyone? In other LMS’s I have used, a competency was a set of Skills, which was achieved by one or more Learning Paths or other content. It was essentially just another container for content. Hopefully I am not missing something obvious. :)

Caroline NorthamNew Participant

Content Authoring & Management

Managing entry to webinars

Hello TI Community!I have a question related to webinar integrations.We plan to make use of various TI webinar integrations (primarily Zoom, Adobe Connect and hopefully MS Teams). One thing we are struggling with is around how to prevent the webinar links from being shared beyond our approved attendees. When someone registers and receives the event confirmation/ calendar link email from TI they contain direct links to the webinar room and theoretically these could be forwarded to other people (who aren’t approved/registered users) which would enable them to gain access to the session. Sometimes we have 500+ attendees so we can’t necessarily implement the features some webinar platforms have where you can place all attendees in a waiting room and admit them manually.Has anyone identified any workable options to manage this?Many thanks,Caroline @ Mastercard Academy

Christopher.HernleyParticipating Frequently

Configuration, Administration & Reporting

Tracking Daily Active Users across Panoramas

Has anyone found a reliable way to track Daily Active Users/Monthly Active users across multiple Panoramas? At the individual Panorama level TI has the “Learner Usage” report which shows visits across time, but these need to be exported from each Panorama. At the main site level there is “Logins” which is part of the Reporting Hub Library, however, this report will not track users who access via SSO (it appears to only track username and password logins). Unfortunately, my organization is split between 50% of our clients using a password login method and 50% under SSO. If anyone has suggestions of where to start it would be appreciated!

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Grab a cup of your favorite beverage and join the conversations with others in the Ti community!

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