We have badges setup through Credly but when I go to pull reports on awards I do not see them as being included.

Per an article from TI: https://support.thoughtindustries.com/hc/en-us/articles/360045745594-Setting-Up-Gamification

“Reporting on awards is available at Reporting  > Reports > Learner Actions > Awards Details. Here you can filter by award type, date, learner, or role type as well as download the report.”

Why are these excluded? I am aware I can pull reports in Credly but I am trying to compare numbers because they are off from one system to another.