Design & Marketing

Grab a cup of your favorite beverage and join the conversation around designing the learner experience.

  • 11 Topics
  • 33 Replies

11 Topics

M
mgkaulenInspiring
asked in Design & Marketing

Multiday Events - Learner Notifications

Hey all,We seem to be having an issue with learner notifications and multiday events. We are trying to send reminder emails out 2 weeks, 1 week, and 1 day before the start of the session. Because there are 3 meetings in this session, our attendees end up getting 9 reminder emails + confirmation + follow up. Obviously this is too many emails, so we are looking into how to cut back on the number. We use pre/post learning which means that the session start date is set way before the actual meeting because we need people to access content and information ahead of time.Has anyone found a way to set up learner notifications for a course group that send based on the first meeting date in the session?

3
J
24 days ago
I
IreneParticipating Frequently
asked in Design & Marketing

Use of Custom CSS in widgets - Affecting all content even when the widget is not there?

Hello, I am trying to use a CSS code to modify a video widget in a specific dashboard layout. I used the CSS class names provided by TI. In sandbox it worked and I got the look i wanted, but once I moved the code in production I noticed that it was affecting all the videos, and I was not even used in a widget.My understandig of how we can use CSS to modify a widget is that you can create it in Design>Theme> Custom Code leave it there, and then use the classes you need in the widgets you want.I tried to use my own CSS classes (because I thought that maybe the ones provided by TI were used in TI code already) but they would not work.Am I missing something? is there anyone that had the same or similar issues with Custom Code and can suggest a solution or best practice?Thank you!Irene 

2
I
1 month ago
L
LisaRollinsInspiring
asked in Design & Marketing

Email formatting

We have our invitation emails formatted with our logo and a banner across the bottom. On most emails, it appears properly, but some of our users get a huge version of the images….like the social media icons are the size of the screen. Anyone else experience this and if so, what are some options for us to make sure everyone is getting the properly formatted sizing on the email? Thanks! 

5
A
1 month ago
J
juliefiretech
asked in Design & Marketing

Logo requirements

Hello all!Does anyone know what the logo requirements are? I need to give my designer specifications for what I need when adding a logo to our client panoramas and I cannot find that information anywhere in the Ti help documentation :( Only thing I can find is size, but not file type. Thanks!

4
StijnVanLaer
1 month ago
J
juliefiretech
asked in Design & Marketing

Where does the modal description in ecommerce products appear?

I’m hoping someone has worked with ecommerce products and knows where the “modal” description shows up. I know for sure it shows up in a collection detail page, but wasn’t sure if it shows up anywhere else?Thanks-

4
C
2 months ago
J
juliefiretech
posted in Design & Marketing

Anyone else getting random Ti ads in the admin interface?

They've been showing up on our Content and Registration code pages so far that we have seen! We are absolutely not interested in seeing Ti ads when we’re trying to do work.Just to explain a bit, they’re breaking up our data lists on these pages - data, then ad, then back to our data. It just seems a bit obnoxious to me for Ti to do this - wondering what you all think? Or if no one else has seen these, maybe it’s a bug in our site only?? 

3
J
3 months ago
kristine.kukich
kristine.kukichCommunity Manager
asked in Design & Marketing

Monetizing?

Are you charging for your education? Let me know how you’re using it.

3
C
4 months ago
M
mgkaulenInspiring
posted in Design & Marketing

Workaround for the broken hex code box

As I’m sure most of us have figured out by now, we are unable to type a hex code box without it auto filling with the wrong hex code and then deleting when we try to fix it. We currently type out the hex code somewhere else and then copy it over. Seems to work well. Just annoying. Has anyone come up with any other solutions?

1
L
6 months ago
M
mgkaulenInspiring
asked in Design & Marketing

Live Event Mixed with On-Demand Courses in the same catalog widget / catalog page

With the limitations to adding live events to grid and list views of the catalog and the limitations to adding on demand courses to the calendar view, we were wondering how other groups are setting up their catalog.How do you set up your catalog page when you have a mix of live and on demand events?

3
L
6 months ago
M
mgkaulenInspiring
asked in Design & Marketing

When are your learner notifications sending

Hey all,We have been discovering that learner notifications send out in a roughly 3 hour window before and after midnight UTC. For us, this means our emails send out after people have already left work.Has anyone found any creative solutions to get your learner notifications to send at a reasonable time?

2
M
6 months ago
M
michelewInspiring
asked in Design & Marketing

Categories for filtering

I’d love to hear from others how you went about defining the categories to use for filtering on your catalog pages.

3
M
7 months ago
Terms & ConditionsCookie settings