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A few questions that I am not finding answers to in the documentation:

 

  1. If I set up the recertification to Reset Progress in Content, does it still show their prior completion in the transcript and reporting? Or is all historical data deleted? 
     
  2. If a learner earned a Credly Badge for their first completion and we Reset Progress in Content, do they earn a second badge, or does it recognize that they have already earned the badge? 

     

Hi Lisa! :)

Thanks for the recertification questions. I have below the questions and my answers in red

  1. If I set up the recertification to Reset Progress in Content, does it still show their prior completion in the transcript and reporting? Or is all historical data deleted? The historical reporting should not change. The previous completion should still be on the transcript. 
     
  2. If a learner earned a Credly Badge for their first completion and we Reset Progress in Content, do they earn a second badge, or does it recognize that they have already earned the badge? This depends partially on Credly settings. In Credly, you can specify if a badge is reissued as a new/duplicate issuance or if the previous issuance dates and status are only updated.  Therefore, if the user is allowed to re-enroll after progress is reset, the system would view this as a new completion for the same course. If allowed, Credly may issue a second badge. 

I hope this is helpful! Let us know if you have any additional questions. 

Happy Learning!

Karen

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