We are updating our product and have all new courses coming out. We had a learning path for users to complete previously and I want them to still get credit for completing those. We are launching a new Learning Path and removing access to the other for new users and I don’t really want our current users to see those courses, but I do still want them to get credit for completing them since they are in essence the same content (just with the updates in the new versions.)
So, if I archive those original courses/learning paths, will users still show in the data or on their transcripts that they completed those items? And will we be able to pull reports to show their work?
I can’t seem to find this answer in any documentation about archiving.
Solved
Archiving Courses
Best answer by Philcahill87
Hello Lisa,
if I archive those original courses/learning paths, will users still show in the data?
Yes, Users will still be in the data and the course will have a (archived) beside its name. All reports will still have the data in them as the actions such as completion did happen.
or on their transcripts that they completed those items?
Items will still be available in the Transcript too for learner to see completions.
Ruth’s follow up question:
As content becomes outdated and we archive it, what is the impact on the Learner’s Dashboard?
The content will move to a Archived section of the activity widget.
All 3 off you did suggest information to be added so I will update the article in the upcoming days: https://support.thoughtindustries.com/hc/en-us/articles/360045730114-Archiving-and-Deleting-Content
Hi
As content becomes outdated and we archive it, what is the impact on the Learner’s Dashboard?
I’m also curious what happens to the statistics and reporting data for the archived content.
I agree - greater clarity on the impact of archiving would be really helpful.
I did submit a support ticket asking for clarification. I will post an update here with the response.
Hello Lisa,
if I archive those original courses/learning paths, will users still show in the data?
Yes, Users will still be in the data and the course will have a (archived) beside its name. All reports will still have the data in them as the actions such as completion did happen.
or on their transcripts that they completed those items?
Items will still be available in the Transcript too for learner to see completions.
Ruth’s follow up question:
As content becomes outdated and we archive it, what is the impact on the Learner’s Dashboard?
The content will move to a Archived section of the activity widget.
All 3 off you did suggest information to be added so I will update the article in the upcoming days: https://support.thoughtindustries.com/hc/en-us/articles/360045730114-Archiving-and-Deleting-Content
Hello -
As we clean up from 2023 and gear up for 2024, we tested archiving both events and content pieces. Neither showed up in the learner’s activity widget under an Archived tab. We DID find the (archived) pieces in the learner transcript.
Before we move forward with archiving content, we want to verify that courses/content/events WILL show up on the learner’s dashboard widget. It would also be great if they could get into the content and view it (even if it’s read-only).
Bubbling this back up in the Community and re-upping our vote for an Office Hours session on archiving and deleting best practices.
+3
Thanks for clarifying,
Good to know
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