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Content Authoring & Management

What tools are you using to build content? How do you structure it? How do you curate it? Grab a cup of your favorite beverage and let's discuss.

  • 161 Topics
  • 538 Replies
161 Topics
grace.filkins
grace.filkinsInspiring
asked in Content Authoring & Management
Hide learner_sidebar on course pages

Currently I use Custom CSS in a course to hide the sidebar for testimonial and the share container. However I would also like to hide the learner sidebar that pops up on the left. I inspect the page and it looks like the element is called learner__sidebar. However when I add it in like my other hide codes it does not hide.  Here is what should work:.learner__sidebar { display: none;} Here is what I have now to hide my other pieces I do not want shown. .sidebar__testimonial { display: none;}.share__container { display: none;}

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Vandana
VandanaActive Participant
asked in Content Authoring & Management
How to reset progress in course

How can I reset progress of the learner, if I am updating a section/page or video inside existing course.  

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charles.zimmerman
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juliefiretech
asked in Content Authoring & Management
browsers & devices?

Browsers: Is it true & consistent that TI really only “plays nicely” with Chrome? Has anyone had luck with other browsers consistently for your learners? Devices: Has anyone had consistent success with their learners using mobile devices - tablets specifically? I’d love a discussion on these topics :)Thanks!

886
grace.filkins
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markhendersonNew Contributer
asked in Content Authoring & Management
Suboptimal Unique Course Name/Title Check in New Creation Wizard

We have a lot of courses that are both ILTs and vILTs. Since we can't copy into vILTs, we have to create those.  If an ILT with the same name already exists, the old system would dynamically append characters to create a unique name.  In the new creation wizard UI, the onus is now on the client to ensure uniqueness manually (not sure why). Manually creating the unique name does provide more client control for naming conventions, so maybe that is why.The primary issue is the timing of the check for the unique name.  The check should be at the time the name is entered and the Next button is clicked for that step, not at the end after the client goes through the steps for date/time/recurrence and clicks create. Throwing the error for the unique title at the end of the whole process requires backtracking and is inefficient.

142
jonsynnott
chetler-findlay
chetler-findlayInspiring
asked in Content Authoring & Management
Learning Paths | Completion Criteria

Hello!I have a question on Learning Paths and how others may be experiencing them. I have a heard this a few times from our customers and internal users. I cannot figure out the reasoning. A user has completed all of the required courses within a Learning Path - the courses are showing as 100% Done / Complete. However, the user is either 1) Unable to receive full credit for the course through the points Gamification 2) everything within the course is showing as Green / completed but they do not receive the Certificate of completion. Attached in image LP1 is my user that completed the Learning Path, showing that the Certificate has been granted (Learner has not received), however milestone 2 is showing as “Not Complete”. LP2 image shows the course listed as Complete, but the points obtained is 125 / 150. Any information or feedback would be greatly appreciated. I keep spinning my wheels and coming up with no logical reason! Thank you! 

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jonsynnott
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RebeccaAdamsNew Participant
asked in Content Authoring & Management
Snippets

Hi, We are looking to see what other clients of TI are doing around Snippet Management.  Does anyone have any best practices they could share? 

161
jonsynnott
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alexiNew Contributer
asked in Content Authoring & Management
Provision VILTs to panoramas

We have a panorama using credits towards public VILT events. Is there a way to provision the public VILTs in their region to the panorama without having to do this manually as they are created?I know tagging is probably the easy answer here, but since the tag defaults to all events of that type, they´re getting access to a lot of sessions that are private / not for their region. Any suggestions on how to set this up? 

161
jonsynnott
gguillen
gguillenInspiring
asked in Content Authoring & Management
Connect to LXP

We still have a few courses in our old LXP and LMS, we’re turning off the LMS but need to keep the course experience in the LXP for a bit longer. Thus, we need to connect old LXP to Ti so that learners can launch the LXP course from Ti plus have their completion tracked in Ti so that they receive credits and certificate. Has anyone done this, or know how to do it...? TIA!

171
jonsynnott
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Alexis McLaughlinInspiring
asked in Content Authoring & Management
SCORM Connect

Does anyone use SCORM Connect? If you do, what has your experience been with it and specifically how is the reporting for you? I know so much depends on the client LMS and what gets sent back, but just curious if we’re the only ones that seem to have a hit or miss experience with it. 

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chetler-findlay
chetler-findlayInspiring
asked in Content Authoring & Management
Content Types

Hello! I feel like I may have seen something similar to this recently but in my cold med haze, cannot locate it. Recently, I noticed we now have two “Course” Content Types available. Anyone else have this recently duplicate? We use very minimal so I know I did not create a duplicate on accident (please see attached). Doesn’t look like I have the option to remove one either, as they appear to be the same?  I have not selected to change any Course Type(s) when managing my course catalog settings. but now have the same option available within the drop-down. Not a huge deal but messes with my organization! 

182
chetler-findlay
Roxi.Nevin
Roxi.NevinActive Participant
posted in Content Authoring & Management
Custom admin roles and the Central Assett Manager

We use custom roles for our admins and have found an area of issue related to the options for Managing Central Assets.  Currently, if a manager role doesn’t have the option for destroying content in the CAM they are unable to save any widget in a page with a CAM item. They can view it and add it into the widget, but saving doesn’t work.  We need an option for someone who should be able to pull a CAM item into a widget or WSYWIG editor, without the ability to edit them or delete any CAM items at all. 

303
Thought Industries
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kristinmizeInspiring
asked in Content Authoring & Management
Cannot Add New Tags?

Hello! Is anyone else having issues adding new tags and seeing the following message, “no matching tags available.” Wondering if I missed a product update and this workflow has now changed? I checked the help documentation and nothing is noted. All I want to do is add a new tag to the system. Thanks!  https://support.thoughtindustries.com/hc/en-us/articles/360045731014-Using-Tags-to-Organize-Content

371
K
A
Alexis McLaughlinInspiring
asked in Content Authoring & Management
“offline player” for SCORM

Wondering if anyone has figured out a solution for an offline player for SCORM courses? 

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A
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kristinmizeInspiring
asked in Content Authoring & Management
Events Sidebar Layout Issues

Hello! Just curious if anyone else is experiencing issues with their sidebar layout specific to Virtual Events? Our start button is not displaying and when we go to edit the layout in the design tab - the changes do not display across our instance. I have submitted a support ticket, but was curious if others are experiencing this, and if you have found workaround solutions? Thanks!

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J
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dhallInspiring
asked in Content Authoring & Management
Differences between Site course page and Pano course page (Child Editing Enabled)

I feel like I know the answer to this, but I’m curious if there is a way to see or highlight differences between the Site Level page and a Pano Level page in a course when we enable the “Unlocked for editing by children?” is enabled.I understand some of the use cases I’ve seen on the community, such as an Instructor Bio page that would be unique to each specific panorama, however that’s not applicable to us.We just ran into a situation where an assessment had “Unlocked for editing by children?” enabled, and the question was modified at the Site level. After changes were saved and published, the test user took the assessment and saw an old variation of the question. The only way we could get the user to see the new variation is to disable the “Unlocked for editing by children?” field. Thoughts?

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charles.zimmerman
charles.zimmermanGenius
asked in Content Authoring & Management
Publish Changes Affect in Progress Learners?

Can you make changes to a course that folks are in progress of taking?  We know Publish pushes changes but does it push changes to in progress learners?  I know that SCORM changes DO NOT affect in progress learners even if you publish.  If I can make time, it’s a simple test, but if you already know everyone could benefit.

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charles.zimmerman
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LisaRollinsInspiring
asked in Content Authoring & Management
Prerequisites

Is there any way to set up a prerequisite as an Or option….like you have to complete Content X    OR    Content Y to take this course/learning path? Also, how do you add a VILT with sessions as a prerequisite without having to choose each session? So, they could take any session to meet the requirement. 

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L
J
juliefiretech
posted in Content Authoring & Management
Any SCORM Connect users?

Hello-Anyone out there that uses SCORM Connect files for customers? We have a couple of customers that we supply SCORM Connect course files to that use them in their company LMS. My question is about certificates - can a SCORM Connect user receive our Thought Industries completion certificate if they don’t have access to their Ti dashboard?Thanks!--Julie 

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charles.zimmerman
charles.zimmerman
charles.zimmermanGenius
asked in Content Authoring & Management
API assigned content Flow?

I have a theory that I am testing and if you have any experience to share that would be wonderful.  If content with Certificate assigned via API, the API assign content does NOT look back to reset previous completion and it disregards the rules of the Certificate.  If you want the completion to be reset then you will need to include that in an API call.  Additionally, if you want a new updated cert to follow completion then that too is an additional API call.  The summary here is that I believe if started with API grant access then it is additional API calls to manage recert and progress reset.  The LMS/LXP is assuming you have a complete API workflow.  The LMS does not handle API grant the same way it handles Admin grant access or Learner elective grant access.  Your input will be so appreciated.  Thank you.

70
charles.zimmerman
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Selina LopezNew Participant
asked in Content Authoring & Management
Reduce number of active hours of "shareable" launch SCORM URL

launch links generated when a learner opens Scorm content in a new window expire only after 24 hours. This gives the recipient a lot of time to duplicate content or share it with someone else who is not suppose to have access to it. If possible, we should reduce the number of active hours of the url

40
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dhallInspiring
asked in Content Authoring & Management
Rise Modules - SCORM 2004 4th edition - Course Embed - Help Please

Hello community, I’m hoping someone can help me with an issue we are experiencing with SCORM 2004 (4th edition) packages we are exporting from Articulate 360 Rise tool. We export them with the following settings:LMS - SCORM 2004 Edition - 4th Edition Tracking - Track using course completion - 100% Reporting - Complete/Incomplete Exit Course Link - ON Hide Cover Page - OFF Reset Learner Progress - OFFWe then import it into the Asset Library and create a SCORM page in a course. The SCORM Page has the following settings:Width - Default Height - Default Embed SCORM on page? - NO We did try this one on YES but the behavior remained the same. Prevent Course Progress? - YES Reset SCORM session data after completion? - NO Disable cross-domain requests? - YES  We tried this one as NO originally, but the behavior remained the same.  Okay, so published the section, released the course, then went to test it with a Learner. Interacting with the SCORM is 100% normal, everything behaves as it should

42813
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A
Anonymous
asked in Content Authoring & Management
Completion Criteria - TIME

Anyone experiencing an issue with completion criteria that when you take a parent course, place it in a panorama and then set the time criteria to X (30 seconds in this case) that it propagates that time criteria up to the parent? Also, shouldn’t placing a course within a panorama isolate it so that changes of that type could be made to the panorama level course? Thanks! Thought that deselecting “force linear progress” might be an answer but that change pushes upward to the parent as well. 

516
charles.zimmerman
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dhallInspiring
asked in Content Authoring & Management
How does Due Date on Learning Paths work?

I recently set up Due Dates for all my learning paths for my side of the org and I’ve noticed the only way a Due Date is being assigned to a Learning Path is if a Manager enrolls them into the Learning Path.Here are some screenshots of some reports showing the Type and Source with Due Dates and without.Manager enrollment creates the “Enrollment” type and generates a Due Date.Learners starting LPs from Catalog doesn’t generate a Due Date.What am I missing? From what I can tell, I can’t go through and manually assign due dates for each Learner to Learning Path, but why if they access it from the Catalog, it doesn’t generate a Due Date for them?

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chetler-findlay
chetler-findlayInspiring
asked in Content Authoring & Management
New Courses & Content in Progress vs. Panorama Admin View

Hi All,I need a little help from some TI experts to help talk through a scenario and think if there are any solutions - I had a few ideas but in testing, they did not pan out. We use Panoramas. Every customer of ours is in their own Panorama. Every customer gets an Admin for them to login and manage their own Learners. From the Pano Admin view, they can access our courses / content. My challenge is, that the courses we are currently working on for Edits or Pending Validation are also viewable to these customers. In the end, it's not a big deal but I would hate for them to see information that may not be fully defined, vetted, accurate, and cleaned up. All of these courses have EDIT MODE or DRAFT within their title, 1) for us to track internally on the backend and 2) my hope is that the customer Admin knows that they are currently being worked on and therefore may not be complete. My Question: Is there a way to find these courses from a Pano Admins view? Few other notes:We provision our

393
chetler-findlay
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jeananneInspiring
asked in Content Authoring & Management
Feedback on upcoming Redesigned Content Creation Flow

This morning we reviewed the upcoming redesign of the content creation flow by enabling the Preview toggle that has been made available.  We have a number of concerns with this new feature and would like to understand if this will be optional or if all users will be forced to accept this change?ConcernsCustom Content Types are not included in the new wizard.  This means that it adds both confusion and extra clicks each time we need to create a new content item (i.e. navigating to the Design Tab > catalog and change content type to a custom type). The UI is jarring and confusing - the screen background turns blue and all the navigation menu disappears. It feels like you are redirected to an external app We would like to understand what the value proposition is for this change?  For users that are very used to the existing process, what value does it offer for them? Given that this change is due to be rolled out on June 18th we would appreciate if you can confirm if this is optional o

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