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Content Authoring & Management

What tools are you using to build content? How do you structure it? How do you curate it? Grab a cup of your favorite beverage and let's discuss.

  • 165 Topics
  • 548 Replies
165 Topics
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dhallInspiring
asked in Content Authoring & Management
Rise Modules - SCORM 2004 4th edition - Course Embed - Help Please

Hello community, I’m hoping someone can help me with an issue we are experiencing with SCORM 2004 (4th edition) packages we are exporting from Articulate 360 Rise tool. We export them with the following settings:LMS - SCORM 2004 Edition - 4th Edition Tracking - Track using course completion - 100% Reporting - Complete/Incomplete Exit Course Link - ON Hide Cover Page - OFF Reset Learner Progress - OFFWe then import it into the Asset Library and create a SCORM page in a course. The SCORM Page has the following settings:Width - Default Height - Default Embed SCORM on page? - NO We did try this one on YES but the behavior remained the same. Prevent Course Progress? - YES Reset SCORM session data after completion? - NO Disable cross-domain requests? - YES  We tried this one as NO originally, but the behavior remained the same.  Okay, so published the section, released the course, then went to test it with a Learner. Interacting with the SCORM is 100% normal, everything behaves as it should

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juliefiretech
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Anonymous
asked in Content Authoring & Management
Completion Criteria - TIME

Anyone experiencing an issue with completion criteria that when you take a parent course, place it in a panorama and then set the time criteria to X (30 seconds in this case) that it propagates that time criteria up to the parent? Also, shouldn’t placing a course within a panorama isolate it so that changes of that type could be made to the panorama level course? Thanks! Thought that deselecting “force linear progress” might be an answer but that change pushes upward to the parent as well. 

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charles.zimmerman
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dhallInspiring
asked in Content Authoring & Management
How does Due Date on Learning Paths work?

I recently set up Due Dates for all my learning paths for my side of the org and I’ve noticed the only way a Due Date is being assigned to a Learning Path is if a Manager enrolls them into the Learning Path.Here are some screenshots of some reports showing the Type and Source with Due Dates and without.Manager enrollment creates the “Enrollment” type and generates a Due Date.Learners starting LPs from Catalog doesn’t generate a Due Date.What am I missing? From what I can tell, I can’t go through and manually assign due dates for each Learner to Learning Path, but why if they access it from the Catalog, it doesn’t generate a Due Date for them?

415
D
chetler-findlay
chetler-findlayInspiring
asked in Content Authoring & Management
New Courses & Content in Progress vs. Panorama Admin View

Hi All,I need a little help from some TI experts to help talk through a scenario and think if there are any solutions - I had a few ideas but in testing, they did not pan out. We use Panoramas. Every customer of ours is in their own Panorama. Every customer gets an Admin for them to login and manage their own Learners. From the Pano Admin view, they can access our courses / content. My challenge is, that the courses we are currently working on for Edits or Pending Validation are also viewable to these customers. In the end, it's not a big deal but I would hate for them to see information that may not be fully defined, vetted, accurate, and cleaned up. All of these courses have EDIT MODE or DRAFT within their title, 1) for us to track internally on the backend and 2) my hope is that the customer Admin knows that they are currently being worked on and therefore may not be complete. My Question: Is there a way to find these courses from a Pano Admins view? Few other notes:We provision our

413
chetler-findlay
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jeananneInspiring
asked in Content Authoring & Management
Feedback on upcoming Redesigned Content Creation Flow

This morning we reviewed the upcoming redesign of the content creation flow by enabling the Preview toggle that has been made available.  We have a number of concerns with this new feature and would like to understand if this will be optional or if all users will be forced to accept this change?ConcernsCustom Content Types are not included in the new wizard.  This means that it adds both confusion and extra clicks each time we need to create a new content item (i.e. navigating to the Design Tab > catalog and change content type to a custom type). The UI is jarring and confusing - the screen background turns blue and all the navigation menu disappears. It feels like you are redirected to an external app We would like to understand what the value proposition is for this change?  For users that are very used to the existing process, what value does it offer for them? Given that this change is due to be rolled out on June 18th we would appreciate if you can confirm if this is optional o

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Alexis McLaughlinInspiring
asked in Content Authoring & Management
Learning path expiration dates

We are using learning paths for content and have the need to extend out the time frame from time to time. For example, they buy for 1 year, something happens and we want to extend their access by 2 more months. How are you managing this? In our conversations with content set up, it doesn’t seem like there is any way to manage this on TI if we enter in an expiration date/time frame. We’re being told to manage this time frame off platform and not enter an expiration date at all. This is just posing some internal challenges and wondering if anyone has figured out how to do it in TI?

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dhallInspiring
asked in Content Authoring & Management
During migration, courses were put at Site Level. Can we move them to Panorama level?

As the title says. We are working to figure out Panorama level content authors and have deduced that they cannot edit anything built at the site level, unless each PAGE in the course is modified. With over 200 courses and on average 3 pages per course, we’re looking at ~600 page modifications, which comes to about ~30,000 mouse clicks. Ain’t nobody got time for that. Is there a way to logically “move” the course from the site level to the panorama level? We tested this with the role and confirmed that they could create the course at the panorama level, and it could still be edited at the site level, without impacting the author at the panorama level.Is this doable? Maybe via API? I’d rather not have try to “rebuild” every course at the panorama level because then we’re dealing with completion data issues.  Thanks in advance for the details!

263
A
gguillen
gguillenInspiring
asked in Content Authoring & Management
Lock survey until end of course?

Does anyone have a clever solution for this?:All of our courses have an end-of-course survey (assesment), which is a required completion criterion. We are finding that some people are completing this (well) before the last day of class. Is there a way to lock the survey until a certain point? (e.g., lock until attendance has been marked, locked until a dynamic date). (We have considered a) locking a section until a certain date, except then we’d have to manually set that date on every session. b) Forced linear progression is also not an option for us because we don’t want EVERY piece of content in the course to have forced linear progression.)TIA for any creative solutioning!

383
A
juliefiretech
juliefiretech
asked in Content Authoring & Management
View Time for SCORM files

Our course lessons are created in Rise and uploaded to TI as SCORM 2004 (4th edition) files -We are having random issues with learners reporting view time issues on their SCORM files (Course lessons) -often we get reports that view time is inaccurate - sometimes it shows 0.0 hours when a learner has actually completed a course! Sometimes it just records an inaccurate amount of time - obviously this is a “he said/she said” issue, but when looking at the SCORM activity logs - it definitely looks like there is significant activity, but it very often ends up as Incomplete/Unknown. TI support suggests this could be due to browser settings or using incognito or VPN - all of which are possibilities. We always confirm that our learners are using an up to date browser as well as suggesting to not use private/incognito browsers.Does anyone know how to actually read those SCORM Activity logs? We’ve seen a log time indicate 4 hrs (first timestamp to last timestamp) for just 1 lesson - but the view

542
charles.zimmerman
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Anonymous
asked in Content Authoring & Management
Learner Self-Certification to Validate Course Completion

Hello, all. Does anyone use a learner self-certification to validate the completion of a course? I.e., “You must check the following boxes to receive credit for this course.” And the tie that to a completion criteria? I’ve tried using all the assessment tools (what’s available in my instance) but nothing works as I had hoped. The closest I got was using the Reflection / Select Boxes option but it won’t force the boxes to be checked even though I’ve selected “Prevent learner from progressing until reflection is answered.” See the images below. Anyone have a suggestions or know of a premium feature that does this effectively? Thanks!   

617
charles.zimmerman
jonsynnott
jonsynnottTI Employee
asked in Content Authoring & Management
I’m interested to know if TI has any clients that provide Continuing Legal Education (CLE) programming?

I’m interesting to know if TI has any clients that provide Continuing Legal Education (CLE) programming? In the US, most states have a CLE requirement whereby attorneys need to earn X credits through live (online or onsite) and/or on-demand (online) programming during a period of time (1, 2 or 3 years depending on the state).  @Jim Walker for Mark.

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jonsynnott
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dhallInspiring
asked in Content Authoring & Management
Enable Course Menu expanded by default

Couldn’t find anything on the Support site nor the community. I’m hoping it’s something I am overlooking, but I would like to be able to have the course menu automatically expanded when a learner goes into a course.This is what they see: This is what I want them to see: I would have thought it would be under “Utilities” or “Appearance” but I can’t find anything that explicitly states it will start the course with the menu opened.Please tell me I’m missing something and this is not a feature request because it already exists!​​​​​​​

453
D
KyleITI
KyleITIInspiring
asked in Content Authoring & Management
Is anyone experiencing issues with the % of Video Viewed Completion Criteria?

We occasionally receive requests from learners who claim they have watched required course videos, usually going as far as saying they have done so “multiple times”. This puts us in an awkward position, as we are never ever to replicate the issue on our devices. Has anyone seen issues with this setting on certain web browsers or devices? Or do we continue to treat these requests with skepticism :) 

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Anonymous
posted in Content Authoring & Management
Video Stock Footage

I had a great conversation this week with Ti customer Linda Glass from Lauable Learning this week about the work her and her team are doing to create video content within the platform. And Linda was wondering the following:- If you are currently buying stock footage for training videos, where do you purchase your footage? - When it comes to sourcing stock footage, what are you searching for and not finding?Please let us know what you are doing?

342
chetler-findlay
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Alexis McLaughlinInspiring
asked in Content Authoring & Management
Adding save buttons

We use a number of reflection pages throughout our courses and each of them can have 4-10 questions on them. Our top piece of feedback is that learners don’t save as they go because they assume it will auto-save for them. Since autosave isn’t a feature, I’m trying to figure out how to duplicate the save button on these pages so that there’s a save with each question as opposed to just the top/bottom of the page. I’ve pulled out some of the code to get the button, but not the actual action of saving. Has anyone done this before? Anyone have the code for a workable save button? 

161
charles.zimmerman
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kristinmizeInspiring
asked in Content Authoring & Management
Trying to audit content for all existing custom fields that are being used

We have over 400+ pieces of content in our system and did not do the best job of ensuring all custom fields + tags were as accurate as they should have been. The custom fields + tags are pulled into the catalogs to help a customer search through our content to find what is relevant to them. We need to basically conduct an audit of every single piece of content and the custom fields + tags that are attached. Does anyone know if there is a report you can run to do this? Or do we have to go into each individual content item, check the custom fields + tags and basically maintain a spreadsheet outside of TI to do this? Thanks for the help! 

644
giovanna.orlando
charles.zimmerman
charles.zimmermanGenius
asked in Content Authoring & Management
Expose the WYSIWYG editor in Assessments

It should not be a hidden secret to learn that there is a web editor in assessment options. 

232
charles.zimmerman
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dhallInspiring
asked in Content Authoring & Management
Is there a way to remove a Tag option from the dropdown list?

We had someone mistype a tag and then it got applied to over 100 courses. We just finished changing it to the correct version of the tag, however we still see it in the list.Is there anyway to remove that Tag option from the dropdown so it doesn’t populate anymore?We’ve confirmed it doesn’t exist on any other courses now so it’s completely no longer in use.

361
Community Team
juliefiretech
juliefiretech
asked in Content Authoring & Management
Learning Path run date?

Hello friends!After this week’s Office Hours, I was inspired to create some learning paths! I have something showing up that is confusing and not needed - can anyone help me figure out what this is? & if I can remove it? I looked through Translations and couldn’t find this particular line. 

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charles.zimmerman
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dhallInspiring
asked in Content Authoring & Management
Resetting a Competency Assessment

Am I overlooking how to reset a user’s Competency Assessment attempt?I configured an Competency Assessment in Courses > Settings > Competency Assessment, added it to a Learning Path Milestone, and configured it to only allow the learner to attempt it once.After I tested it and purposefully failed, I can see my results (Learning Path > Reporting > Competencies) but I cannot “Forgive” the attempt anywhere.I also do not see the “Assessment” under the Assessments section in the user activity, just one from a different course. Am I missing something? What’s the purpose of the Competency Assessment if I can’t forgive or use it to actually assess learners?

413
Community Team
NickStriegel
NickStriegelActive Participant
asked in Content Authoring & Management
Possible to populate catalog with multiple tags?

We are hoping to populate a “recent news” catalog of articles, and would like to include articles with multiple tags for a specific Panorama.  For example, we’d like articles with the tag “News” as well as those tagged with “Instructor News” to be populated in this specific catalog. But from the catalog widget, it seems like I’m only able to use a single tag to populate the widget. I seem to break the widget when i modify tags:”News” with any additional tags.   Anyone doing something similar and know if this is possible?  

809
NickStriegel
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Alexis McLaughlinInspiring
asked in Content Authoring & Management
Delete a certificate from a learner transcript

Wondering if anyone has a solution for this…  We very regularly need to adjust course completions for learners that get credit for a course that they didn’t actually complete. In this scenario, the learner will have logged into an ILT (so they show up on the attendance report) and then have to leave part way through. They look like they attended, so they are marked as such and then a completion certificate is issued. Days/weeks later, the learner contact customer service because they want to re-schedule the session they needed to leave early from. Customer service will change the completion status and the attended status allowing the learner to reschedule, however we can’t get the certificate to come off of the learner’s transcript.  TI has some people working on a solution to try to help using 3rd party tools, but we aren’t there yet. This doesn’t seem to be too off the wall and I’m wondering if anyone else may have figured out how to work through revoking a certificate? 

441
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K
kristinmizeInspiring
asked in Content Authoring & Management
Setting a Password for a Course Section? How do you do this?

How do you set the password for a section in a course? Here is the support article I was referencing but it does not mention how to actually set the password. I do not see this as an option in the course authoring page, nor in the details. Any help is appreciated! Thanks!

213
charles.zimmerman
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mkendrickNew Contributer
asked in Content Authoring & Management
course group/session creation issue

We created a course group in our sandbox environment and promoted/copied it to our production environment. Once in production, we created one session from the course group before we realized that two of the sections of the course group had not been published. We immediately published them in the main course group, but ever since then when we create a new session from it, one of the two sections that weren’t originally published still creates one of those sections as unpublished in the new session (even though both sections are now published in the course group). Has anyone else run across this bug? If so, have you figured out a solution/fix for it?thanks,

374
charles.zimmerman
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Becky HayNew Contributer
asked in Content Authoring & Management
Multi-Lingual SCORM Module

I am wondering if you can point me in a direction for this.We are looking to combine our English and Spanish versions of each individual module into one module so that the LMS tracks either version as one object. The learner would choose their preferred language at the start of each module.  I have been researching this topic and have not found mush on it. Any help in pointing to resources would be much appreciated.

351
jonsynnott
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