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Anyone else running into errors with SCORM content in courses?

  • July 25, 2024
  • 6 replies
  • 111 views

July 25th 2024
Anyone else experiencing and outage with all SCORM content within the platform?

Need to know if this is a global issue or just an instance issue before I go to Ti Support.

 

 

Best answer by dhall

Just checked and looks to be resolved. Phew, crisis averted.

6 replies

  • Active Participant
  • July 25, 2024

I’m having the same issue in my instance.


  • Author
  • Inspiring
  • July 25, 2024

Okay, so most likely a platform issue. Hopefully we’ll get an update shortly.


  • Active Participant
  • July 25, 2024

I checked the TI Status page and there was no mention of any issues, so I went ahead and put in a work request.


  • Author
  • Inspiring
  • Answer
  • July 25, 2024

Just checked and looks to be resolved. Phew, crisis averted.


  • Author
  • Inspiring
  • August 22, 2024

Thought Industries Status

Just FYI for anyone else who stumbles upon this thread. Second day in a row a SCORM issue has arisen in the platform  and we are not seeing any updates on the Ti Status page.


I have a ticket open with TI Support and I’ve updated my CS rep but I’m getting annoyed that this seems to be happening more frequently.


Thought Industries

Hi @dhall

We’re very sorry for the inconvenience this issue has caused. On behalf of our Community team, I want to assure you that the problem has been resolved. Our engineers have updated the system status page to reflect the current situation, which I’ve linked below for your convenience.

https://status.thoughtindustries.com/

Please accept our sincerest apologies for any disruption this may have caused. We truly appreciate your patience and understanding.

 

Sincerely,

Dov

Community Team