July 25th 2024
Anyone else experiencing and outage with all SCORM content within the platform?
Need to know if this is a global issue or just an instance issue before I go to Ti Support.
Anyone else running into errors with SCORM content in courses?
I’m having the same issue in my instance.
Userlevel 3
Okay, so most likely a platform issue. Hopefully we’ll get an update shortly.
I checked the TI Status page and there was no mention of any issues, so I went ahead and put in a work request.
Userlevel 3
Just checked and looks to be resolved. Phew, crisis averted.
Userlevel 3
Thought Industries Status
Just FYI for anyone else who stumbles upon this thread. Second day in a row a SCORM issue has arisen in the platform and we are not seeing any updates on the Ti Status page.
I have a ticket open with TI Support and I’ve updated my CS rep but I’m getting annoyed that this seems to be happening more frequently.
Userlevel 2
Hi
We’re very sorry for the inconvenience this issue has caused. On behalf of our Community team, I want to assure you that the problem has been resolved. Our engineers have updated the system status page to reflect the current situation, which I’ve linked below for your convenience.
https://status.thoughtindustries.com/
Please accept our sincerest apologies for any disruption this may have caused. We truly appreciate your patience and understanding.
Sincerely,
Dov
Community Team
Reply
Login to the community
New to Thought Industries Community? ===> Create an account <===
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.