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Reporting

Do you have any questions on how to create a report, or have you created a report you would like to share with your peers? You have come to the right place.

  • 40 Topics
  • 141 Replies
40 Topics
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Alena EgorovaNew Contributer
asked in Reporting
Client Engagement Report

Hello. Do there is any possibility of customizing the colors within the Client Engagement Dashboard? Charts’ colors are not adjusted to our branding and I’m wondering if there is any way to change the colors within this report?   Thank you in advance for your help and suggestions,

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mariahmNew Participant
asked in Reporting
Users Switching Panoramas - Need for timestamped reporting

We have a unique use case where users may potentially switch between two panorama views, this makes it extremely hard for reporting since the last visited panorama will be the one that the user now “lives” in. This means that despite the user previously completing an action in panorama A, their user reporting will reflect them as currently being in panorama B, meaning we potentially may be losing a lot of user data/ user action data when we filter reports by panorama (since we need to report on usage based for each panorama). Time-stamping exists in certain reports but we have not been able to successfully utilize the current reports for our purposes, essentially we’re looking for time-stamped panorama information to reliably filter for panorama A-only historical data. 

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Vandana
VandanaActive Participant
asked in Reporting
Merge report feature

Just wanted to know if anyone used the merge report function and got the report correctly.I am trying to create a custom report based on the below filters:-1. All Sublicenses in the Panorama2. All Learner - Name and Email id3. Learner Content Status - Started, Completed5. Certificate Status - Earned Date and Expiry DateI tried to create a custom report based on the above requirements using the merge feature, I merged 2 reports - Learner Content Progress and Certificates, however the report is not giving me the expiry date of the certificates, but when I do individual certificate report the data has the expiry date.When I merge the certificate data with Learner content progress report the expiry date gets lost.Is there a suggestion for this, please.

332
Vandana
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dhallInspiring
asked in Reporting
Pull Content Actions Log for Courses in Learning Path

I’m trying to create some reports I can share with others regarding Learning Paths so they can easily track learner progression. Am I missing something regarding using a specific Learning Path(s) as a filter to show a learner’s progress on the courses within that Learning Path? I start with this report here: and I can’t seem to figure out how to add the course names to it.I feel like my ask is very simple and I’m just hoping it’s my newness to the platform is the problem.

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Christopher.HernleyBrainy
asked in Reporting
Tracking Daily Active Users across Panoramas

Has anyone found a reliable way to track Daily Active Users/Monthly Active users across multiple Panoramas? At the individual Panorama level TI has the “Learner Usage” report which shows visits across time, but these need to be exported from each Panorama. At the main site level there is “Logins” which is part of the Reporting Hub Library, however, this report will not track users who access via SSO (it appears to only track username and password logins). Unfortunately, my organization is split between 50% of our clients using a password login method and 50% under SSO. If anyone has suggestions of where to start it would be appreciated! 

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juliefiretech
juliefiretech
asked in Reporting
Learner Report in Content Release section

Does anyone else use the reports that are found within content under the “Release” section? I’m finding the Learner report is often inconsistent in its reporting and wasn’t sure if it’s just our site or others too. Sometimes it will say I have no learners when there are active learners in the course, sometimes it will say I have a bunch of learners when they’re all expired (we limit days of access after enrollment). 

435
gguillen
juliefiretech
juliefiretech
posted in Reporting
Report of courses used in Learning Paths

Does anyone have any good suggestions for how to get a list/report of what courses are being used in Learning Paths? I asked support about this & was given the suggestion to list the courses in the SKU field - unfortunately, we already use the SKU field for course numbers, so that won’t work for us. Thanks!

444
charles.zimmerman
juliefiretech
juliefiretech
asked in Reporting
Gifted purchases redeemed

Has anyone figured out how to run a report to find out if gifted purchases have been redeemed or not? I’m struggling to find a field that will help me with that. I’m hoping it’s obvious and I’m just missing it!Thanks!

262
juliefiretech
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pjgoldsteinNew Participant
asked in Reporting
How might I report on search terms entered by users in our catalog

Where can I view a report of search terms entered by users on our catalog?

352
charles.zimmerman
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KoreyNew Contributer
asked in Reporting
How long are learners taking to finish a course or path?

I would love to see a report that shows the duration learners spend within a course or path. If I have goals to ensure courses don’t take learners longer than X hours, this would be extremely helpful to see if it’s too difficult, or if people are just skipping through content and therefore taking much less time than I intended.

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juliefiretech
juliefiretech
asked in Reporting
Slow Report loading? If so, would you submit a support ticket too?

Hi Friends!If your reports are loading super slow recently (within the last week), would you submit a support ticket about it? I’m hoping to get some assistance in numbers!Thanks! 

191
amberkleven
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KoreyNew Contributer
asked in Reporting
Report to show all ratings of courses?

I’d love to see a report that shows me how each course is rated. I’m beginning to think that the ratings at the end of each course aren’t actually attached to the course.  

562
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kristinmizeInspiring
asked in Reporting
Course Reports - Not Showing Data

Is anyone else having issues with their course reports not populating information? I know for a fact I have learners in this course who have completed content (because I confirmed it in the reporting hub) - but when I click into the actual individual course report all tabs are showing “no results.” Before I submit another ticket just want to see if this is a me issue or if others are seeing the same thing: 

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dtarver89New Contributer
asked in Reporting
SCORM Reporting Data

We have a large number of eLearning courses (SCORM) uploaded to TI that include assessments. We are attempting to pull that assessment data (grades, passed/failed, questions and answers) but for eLearning courses this is only possible by going into the content section and pulling the SCORM report one course at a time which really is not possible with all the eLearning courses we have in TI. Does anyone have another solution? I could not find anything on the API page or the Help Center in TI on pulling SCORM reports on a large scale instead of one course at a time.

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kristinmizeInspiring
asked in Reporting
Survey Data in the Reporting Hub

Hello! Curious if anyone has any best practices about how to create custom reports in the reporting hub specifically for course level survey data. I am looking to be able to create one report (which I can filter by content title) and then see all of the survey questions and answers for each person in that course. This might be super easy to do - but I am just really struggling with how to make this happen! Any guidance is appreciated! 

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