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Enrollment Screen
Is there a way to remove the intermediary, enrollment screen that appears when navigating from the Dashboard if a course has been set to 1. Not limit enrollments and 2. Free access with registration? The same course simply opens from the Learning Path. However, from the tiles on the Dashboard, that intermediary screen appears. When access is free and enrollments are unlimited it is not necessary and it involves extra clicks that throw users off. 0026/06/2026Content Authoring & ManagementThe Thought Industries Developer Hub Has Been Completely Rebuilt
If you or your technical team have visited developer.thoughtindustries.com recently, you may have already noticed — things look very different. The Developer Hub has been fully redesigned from the ground up, and it's worth checking out. Whether you're integrating via REST or GraphQL, configuring webhooks, or just trying to find the right reference doc quickly, the new experience is significantly more navigable than what was there before. A few things that stood out to me: The new API Credentials bar is a nice quality-of-life improvement — drop in your subdomain and API key once, and the code examples across REST endpoint pages update to reflect your actual instance. Much faster for testing. There's also a new AI-powered assistant built into the hub that lets you highlight content on any page and ask questions in plain language, with answers cited back to the docs. Handy for exploring unfamiliar areas. Beyond the new features, the information architecture has been cleaned up considerably. Helium, GraphQL, REST, BI Connector, Integrations, and Guides are now under a unified sidebar instead of spread across multiple places — and there's site-wide search to jump straight to what you need. For those who do more complex work with the platform — SSO, bulk operations, external ecommerce — there are also new end-to-end guides worth bookmarking. 👉 Explore the new hub: developer.thoughtindustries.com 1018/06/2026OtherSending Learner Transcripts
I'm wondering if anyone has run into a use case where the client needs the learners' transcripts sent to them via email rather than just having users access their transcripts from their dashboards? Maybe just a notification with a link where to find their transcript? 0117/06/2026PanoramaNew Micro-Course Drop: API Fundamentals
If you've ever wanted to use the Thought Industries API but had no idea where to begin - we built this for you. API Fundamentals is now live in Academy. It's a short, practical micro course that takes you from "what even is an API?" to running your first real API recipe inside TI. Here's what's inside: API Basics & Core Terms Understanding API Requests Why Use APIs (and risks to know before you start) Your First API Recipe: Export Your Course Data Your Second API Recipe: Reset & Revoke Course Access By the end, you won't just understand APIs - you'll have actually used them. Open to everyone. No experience required. 👉 Check it out here 0001/06/2026OtherRecertification Workflows Best Practices
Hey everyone! 👋 Has anyone tackled recredentialing/recertification in Thought Industries at the learning path level? I'd love to hear what's worked for you. We're working through yearly recredentialing and running into some gaps in how the platform handles it. Here's where we are: Our credentials are granted at the learning path level, not the course level. TI offers recredential options at both the path and course level, but it's unclear how the two interact. For example, if you reset progress at the path level, does that also reset content progress on the courses within the path? That behavior isn't documented from what I can find. At least one of the course-level options ("Reset progress in Content") appears to overwrite prior completion data, which we need to preserve. The other course-level options are more limited, and the built-in comms are minimal from a customization perspective. We need a workflow that triggers recredentialing /recertification at the 12-month mark without losing historical completion data. If you've built a workaround, tested the path-level options, or have insight into how path and course recredential settings interact — I'd love to hear about it. Thanks in advance! 0012/05/2026Content Authoring & ManagementDiscovering abandon point in a course
I am trying to track progress through a course to see where learners are abandoning the content. The course is made up of 3 sections. The first section is a welcome page, the second section has 5 SCORM Articulate storyline pages, and the third section has a course wrap-up and survey. I'm trying to find out how far most learners are progressing in the course before leaving and not coming back. I can find tracking at the section level, but not at the lesson or page level. Can someone share if they've been able to figure this out? Once I figure this out, then I want to see if I can track progress through the SCORM courses to see how much those are being completed. I don't even know if that is possible, so I'm all ears for better ways of tracking. Thanks! 1310/04/2026Getting DataCourse Backups in TI - What is your approach?
Hi everyone, We’re currently reviewing our approach to backing up courses in Thought Industries and wanted to learn from others in the community. A little backstory, in addition to TI, our department also builds in Canvas, which supports an export of the entire course via .zip. Since TI doesn’t appear to offer a true “full course export/backup” capability (beyond things like copying courses within the platform (sandbox) or managing files in the resource library), we’re curious how other organizations are handling this. Any insights, tools, or best practices would be really helpful—especially for teams managing large course catalogs. Thanks in advance! 1409/04/2026Let's Talk StrategyAnother TI outage today — is everyone else seeing this level of instability?
Hello TI friends! I wanted to check in because today’s 1 hour 50 minute outage (3/18/26) adds to a growing pattern we’ve been seeing for months. Here are some concerning stats: Third‑party monitoring shows 9 outages in the last 90 days, including multiple major incidents, with a median incident duration of ~1 hour 45 minutes. Many of these were repeat SCORM failures on Feb 27, Mar 2, and Mar 3 — the same component breaking over and over. For context, most LMS platforms target ~99.9% uptime, or <43 minutes of downtime per month. TI’s outage frequency and duration are well above what’s typical for an LMS platform. Today’s outage pushes TI to roughly ~7 hours of downtime per month on average recently, which is becoming very hard to work around. The real cost to customers - every TI outage stops our company from delivering training and results in lost sales and missed learner activity. I think many of us would benefit from TI addressing the following: Why outages are happening so frequently Why the same components keep failing What specific steps TI is taking to prevent ongoing disruptions How TI can help us notify our customers of the outage How will TI acknowledge and address the financial impact these outages create I’m curious how others are handling this: How much does this affect your business? Has anyone received clear explanations or a meaningful RCA from TI about these outages? Also, do you have an account rep that you can bring these issues up with? 6718/03/2026OtherAuto-registration modifier?
Is there a way to modify a course's URL so that when a user clicks on a link to it, it enrolls the user into the course and drops them on the first lesson? Basically the idea would be to skip the details page? The architecture is obviously different but we were able to do this on our last LMS with a code snippet and something like ®=1 added to the URL, so curious if you all have been able to implement something similar? We’d want to use this for critical training and for situations where we are dressing up an experience we want to track users for (user check list, role guide, etc) as a standard page in TI. 0306/02/2026Content Authoring & ManagementHow are you organizing your media in Wistia?
Right now we have everything in a single folder but we want to get more organized. Curious to see what other folks are doing. TIA! 0525/09/2025Content Authoring & Management
