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  • VL

    Adding existing questions to a question library

    Is there any way to add existing quiz/test questions to the question library? Or do I need to re-create them all?
    0
    0
    4 days ago
    Content Authoring & Management
  • MH

    Zendesk AI ChatBot

    Has anyone added a Zendesk AI Chatbot to their TI Dashboard? I have tried to do so using a custom HTML block but have been unsuccessful thus far and hoping someone else has been successful and might have some tips and tricks.
    0
    0
    11 days ago
    Connecting TI to...
  • Roxi Nevin

    Anyone use custom API for checkout/store?

    Has anyone customized their store/checkout using API instead of the native Stripe integration? Would love to see examples of stores using a non native setup.
    0
    1
    11 days ago
    Selling Stuff
  • JJ

    Hero Image Widget is H2 | SEO | Page Heading Structure

    Has anyone in the Thought Industries community found a good solution or workaround for using the Hero Image Widget on /Pages/ while still maintaining proper SEO and accessibility standards? Specifically, we like the Hero Image Widget from a design perspective with the image and ability to add text. However, we've noticed that the Hero Image Title appears to render as an H2 rather than an H1. <h2 class="hero__title"> CSS can style the element but cannot change the underlying HTML from an H2 to an H1. JavaScript could potentially modify the DOM after page load, but that doesn't seem like the ideal approach for SEO, accessibility, or semantic page structure. Perhaps I am missing something or an easy solution? I'm curious how others have addressed this issue. Have you: Found a platform-supported way to render the Hero Image Title as an H1? Used a template customization or snippet-based solution? Taken a different approach altogether? At the moment, it seems like a custom snippet or a single column (with the hero design) may be the most practical solution, but I'd be interested to hear what others are doing and whether there are any recommended best practices within Thought Industries. Thanks in advance for any insights.
    0
    2
    15 days ago
    Content Authoring & Management
  • JW

    Custom icon for smartphone

    We are looking to improve the experience for learners that access their panorama based site using a mobile device. We can instruct them how to create a shortcut to provide access on their mobile device, but would like to populate the icon displayed on their smartphone or tablet with a custom icon. Is there a way that we can do this by adding code in the header?
    0
    1
    25 days ago
    Design & Marketing
  • GC

    How to Calculate GraphQL Query Points?

    What would be the query points for this mutation query? mutation UpdateInPersonEvent( $id:UUID!, $title:String, $status:String, $sku:String, $seatsLimit:Int, $priceInCents:Int, $customFields:[CustomFieldInput!], $courseStartDate:Date, $enrollmentStartDate:Date, $enrollmentEndDate:Date, $meetings:[MeetingFields!] ){UpdateInPersonEvent( id:$id, title:$title, status:$status, sku:$sku, seatsLimit:$seatsLimit, priceInCents:$priceInCents, customFields:$customFields, courseStartDate:$courseStartDate, enrollmentStartDate:$enrollmentStartDate, enrollmentEndDate:$enrollmentEndDate, meetings:$meetings ){ id, createdAt, updatedAt, slug, status, title, seatsLimit, courseStartDate, courseEndDate, enrollmentStartDate, enrollmentEndDate, sku, meetings{ id, title, attendeeInfo, startDate, endDate } }}
    0
    1
    a month ago
    Getting Data
  • NS

    Prerequisite Content showing in the catalogue

    Hi I've done a search & couldn't find the question or answer anyway. We have started using the Prerequisite Content feature on the Enrolment Page when designing the course. However when the course is released to the catalogue the course say the learner hasn't meant the prerequisite - but doesn't say what the prerequisite is. What step am I missing for the prerequisites to show in catalogue view. Thank you
    0
    2
    a month ago
    Content Authoring & Management
  • Pd

    API: How to set a learner's course status (e.g. Not Started, In Progress)?

    Hi, I'm looking for guidance on how to programmatically set or update a specific course status for a learner via the Thought Industries API. Our use case: we occasionally need to reset or manually assign a course status (for example, forcing a course back to Not Started, or flagging it as In Progress) for individual learners, as part of an automation workflow. I've explored the learner enrollment and progress endpoints in the API docs but haven't found a clear method for writing a specific status value to a learner's course record. The read side seems well documented, but the write/update side is less clear to me. Specifically, I'd love to know: Is there an API endpoint that accepts a course status value for a given learner and course? What are the accepted status values (e.g. not_started, in_progress, completed)? Are there any permissions or conditions that restrict what can be set via API (e.g. if SCORM completion is involved)? Any examples, endpoint references, or workarounds from those who've tackled this would be really appreciated. Happy to share back what we end up implementing. Thanks in advance!
    0
    1
    a month ago
    Connecting TI to...
  • JA

    "Past learner data to be connected to the most up to date sublicense"

    Hi Folks - got a situation... What I’m Doing: I have been using a dashboard that I created with much success. I have distributor companies that had been set up in a number of panorama sublicenses. Recently, many of the distributor companies were required to be moved from one sublicense to another because the sales regions changed. Example: I updated Bill Heussner from his original sublicense Drives-Industrial-Midwest-5 to his new sublicense Drives-Industrial-Midwest-8 Learner - Bill Heussner Issue: Using my dashboard, when I look for Bill in Midwest-8 he does not show up. Thought Industries • License Details • Name (I also tried Learner License Details - Name) Learner Site (I also tried Content Action Log Site) Content Actions Log (Site) When I look for Bill in Midwest-5 he does show up. My guess – the data I am seeing in the table above is determined by which sublicense the learner was in when he/she took the lesson, not which sublicense he/she is currently in. The Big Question: How do I get all of a learners past data to be connected to the most up to date sublicense they are in? Thanks everybody OSCAR
    0
    5
    2 months ago
    Getting Data
  • KS

    Printing a Learner Transcript

    When I try to print a transcript for a learner, the header logo and "[ORG NAME] Transcript" print on a separate page. I don't see an option to get the Header on the same page as the actual list of courses, at least on the first page. Anyone have a solution for this? Or, could I try some custom css, maybe?
    0
    7
    2 months ago
    User Management
    Site Set Up