"Past learner data to be connected to the most up to date sublicense"

Hi Folks - got a situation...

What I’m Doing:

I have been using a dashboard that I created with much success.

I have distributor companies that had been set up in a number of panorama sublicenses.  Recently, many of the distributor companies were required to be moved from one sublicense to another because the sales regions changed.  

Example:

I updated Bill Heussner from his original sublicense Drives-Industrial-Midwest-5 to his new sublicense Drives-Industrial-Midwest-8

Learner - Bill Heussner

Issue: Using my dashboard, when I look for Bill in Midwest-8 he does not show up.

Thought Industries • License Details • Name (I also tried Learner License Details - Name)

Learner Site (I also tried Content Action Log Site)

Content Actions Log (Site)

When I look for Bill in Midwest-5 he does show up.

My guess – the data I am seeing in the table above is determined by which sublicense the learner was in when he/she took the lesson, not which sublicense he/she is currently in.

 

The Big Question: How do I get all of a learners past data to be connected to the most up to date sublicense they are in?

Thanks everybody

OSCAR

5 replies