We are having some issues with SCORM Connect with a few of our customers. We are not alone in having some issues and would love to hear from other users who may be experiencing this issue or have found a fix for it.
One of the issues is that the SCORM zip file has a .swf included and the customer LMS blocks any .swf uploads.
The other issue is that customers are having trouble with the file sending the completion data to their LMS. It loads and they can use it, but if they leave the course mid-way or complete it, it either marks it as failed, or doesn’t send back any data.
It appears that there is some information not being included in the SCORM Connect file. Just wanted to see if anyone else was having issues and interested in exploring some solutions with us.
We have had better luck after I removed the SWF file from the zip files. I haven’t had anyone reach out to say that completions are not working correctly?
Have you tested in SCORM Cloud to see what is happening in there?
I don’t know how we would test this in SCORM Cloud since it’s the customer LMS reporting the learner’s completion? I’m so over my head with this...
SCORM Cloud reports completion information as part of it’s reporting. So, you could load there, launch it, and see if it is reporting as completed before you have completed any of the content or half of the content or whatever.
So, that would tell you if it was on your end with TI, or if their side is picking it up wrong.
Another thing to test would be the other version of the SCORM file...so, if they are using 1.2, have them test with 2004 or vice versa.
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