Recently active topics

LisaRollinsInspiring

asked in Design & Marketing

Code Library - Activity Panel and Featured Content CSS

I tried both of these code examples and neither one of them worked or did anything on my learner dashboards. Am I missing something that I should be doing beyond copying and pasting in the code and changing the colors to our branded colors? Am I supposed to add the class in myself with some other code somewhere?

Thought IndustriesCommunity Manager

published in CSS Blocks

Mini CSS Block: Interactive Hot Spots that PopTutorial

Make your Interactive Pages more engaging with hot spots!Interactive page types let you layer clickable hotspots on a single image to reveal bite sized content such as text, images, or audio clips. This helps learners absorb information in a more engaging way.If your hotspots or pop up messages blend into the image, a little custom CSS can help. You can adjust icon size and color or tweak the pop up’s background and border for better visibility.Here is some inspiration!Like what you see? Download the CSS Block attached below to learn how.Default pageOptional ideas These CSS Blocks are designed for a default Thought Industries instance with no existing Custom Code, so any customizations you’ve added may generate conflicts.

GabbyGuillenNew Participant

asked in Getting started in the community

Merge Ti Community profiles post-SSO

Hi, I just got prompted to create a profile in Ti community because it switched to SSO. However, that resulted in detaching from my prior history. Is it possible to merge my accounts so that I can keep my post history (and street cred!) :) TIA!Gabby

LisaRollinsInspiring

asked in Design & Marketing

Is there a way for me to move the Rating (5 stars) to the top or bottom of an article/video rather than only displaying it to the side in a sidebar?The sidebar takes up so much space on the page, so I have turned it off, but I would like to get feedback on individual articles/videos. So, any options for displaying above or below?

asked in Reporting

Learner Survey send out

We want to send a survey to all of the learners who have taken a specific learning path, what would be the easiest way to gather their emails?

jonsynnottCommunity Manager

posted in Weekly Community Digest

Community Weekly Activity Digest Apr 18th

Hi allBelated Patriots Day to you all, and for anyone who took part, or knows anyone who braved the Boston Marathon, hats off to you. Having run Heartbreak Hill a few times myself (not as part of the marathon) it is a feat and a half. 🏃 If reporting is a high priority for you and your organization you will not want to miss our next Virtual Roundtable on Thursday April 24th at 12:00EST: Success Metrics that Matter. Join the discussion by registering HERE.We had a quiet week but please see below a summary of the activity. Thought Industries Updates:Why Join the Thought Industries Community? CSS Block: Featured Content Widget, Make it Eye CatchingActive Topics: Have a look and see if you can add any additional words of wisdom."Skip to Main Content" on Learning Path Page Code Library Question - text size Custom CSS and how to target general copyUnanswered Questions: If you can offer advice on any of the topics, it’s always appreciated!RCalton Is looking for guidance on a search tool to fi

Thought IndustriesCommunity Manager

published in Getting started in the community

Why Join the Thought Industries Community?

Welcome to the Thought Industries Community where Thought Industries clients engage with each other to get inspired. By joining, you become a part of a thriving and engaged network of over 1000 users to access resources, share ideas and solutions, and connect with fellow users worldwide. Benefit from the collective knowledge of Thought Industries platform and L&D Experts, who are ready to help you find technical solutions tailored to your needs. Join us and be part of a network committed to sharing insights and driving innovation.Haven’t registered yet? No problem! Simply navigate to your TI instance homepage and click on the Community tile at the top of the page (take advantage of some SSO magic 🪄).To log in via community.thoughtindustries.com, please see below:Why Our Customer Community Is Worth ExploringConversations Area: Ask questions, share insights, and connect with other users. Guided Assistance: Access practical guidance on CSS, reporting, and configuring common use cases

JayBoNew Contributer

asked in Content Authoring & Management

"Skip to Main Content" on Learning Path Page

There seems to be something new on the learning path pages, both as a manager and as a learner. I logged into today to see this “Skip to main content” link overlaid randomly on the detail page of the learning path. When you click it, it bounces around. Are other people seeing this new link or is it just me? It doesn’t do anything and is also obstructing the images and other divs as it’s absolute positioning. If this is a new, permanent feature, I’d want to hide it. But if this is a glitch, I’d like to know if others are also experiencing this. I know we’ve used the “.learning-path .absolute” class in our global code for other purposes, but this link is totally new.

Thought IndustriesCommunity Manager

published in CSS Blocks

CSS Block: Featured Content Widget, Make it Eye CatchingTutorial

Make your Featured Content widget stand out from the crowd!Do you use the Featured Catalog widget to promote and highlight new or common content? Would you like to make this widget really jump off the page to catch the user’s eye?You can style the content in the widget with borders, colors and even mouse hover color changes. This CSS Block is designed for a Standard Featured Content Widget. You’ll find this widget listed in the platform site builder as Featured Content Tiles (Standard Layout).Here is some inspiration!Like what you see? Download the CSS Block attached below to learn how.Default pageOptional ideas These CSS Blocks are designed for a default Thought Industries instance with no existing Custom Code, so any customizations you’ve added may generate conflicts.

rncaltonNew Contributer

asked in Configuration, Administration

Content search inside links

We’re looking for a solution that would allow our users to easily surface content on a specific page which contain links to release note documents. What we would like is a search tool that will find results in these documents and then take you directly to that spot on the page where the result was found. Right now, we can add a search to a Microcourse, but it will just show users the page the result it found on, which isn't very helpful if you are looking for a specific release note on a long page of notes.We cannot execute custom HTML on page because of content securituy policies. Are there another OOTB content or object type that would provide this outcome, or a plug-in, or any other custom solution your team can think of?

Thought IndustriesCommunity Manager

posted in Weekly Community Digest

Community Weekly Activity Digest Apr 4th

Hi everyone, I hope no-one was hit badly on April Fools day on Tuesday, while we touched on some anything but foolish Catalog Design ideas in our office hours. Thanks to all who shared their designs. Catch up HERE if you missed it. The Second of our Virtual Round tables took place on March 27th with our great friends from Optum and Dale Carnegie sharing their approach to delivering live and virtual training at scale:Some key topics covered include:Blended Learning Approach: Combined self-paced eLearning with required instructor-led training for EHR system access. Scalable Event Management: Used event course groups, reschedule features, and custom manager roles to handle thousands of sessions. Flexible Scheduling & Enrollment: Enabled self-service rescheduling, embedded join session links, and managed room splits dynamically to optimize learner experience. Operational Efficiency & Reporting: Leveraged event calendar, mass actions, and attendance tracking to balance trainer costs

Thought IndustriesCommunity Manager

posted in Weekly Community Digest

Community Weekly Activity Digest Apr 11th

Hi all,Lots of confusion in Ireland this week as there is a big round yellow UFO in the sky throwing lots of heat our way! If anyone knows what this may be please let us know. ☀️🌞 The second of our Hosted Roundtables took place in Golden, Colorado this week with our friends from Colorado School of Mines. If you were one of the lucky ones to make it, I hope you had a great time. For anyone else, keep an eye on the community for more Hosted Roundtables on the way soon. Watch this space! Please see below a summary of this week’s activity. Thought Industries Updates:Field Note: Effectively promote upcoming content to increase enrolments Configuration play: Enable learners to purchase Learning Paths with training credits Configuration play: Require learner to fill in a form to request access to a content item Value Report: Identify learners who have fallen off a course CSS Blocks: Customize your quiz page to your brandActive Topics: Have a look and see if you can add any additional words o

LisaRollinsInspiring

asked in Design & Marketing

Code Library Question - text size

I like the Example 1 and would like to implement it, but when I do, the text of the pages in the menu gets even smaller and is hard to read. How do I change the page titles to a bigger size in the menu bar?

Thought IndustriesCommunity Manager

What's New: March 2025

What’s New: Improving Admin Lives - one feature at a time!Discover the latest updates designed to make your admin experience smoother and more flexible.Auto Assignment (TI Labs): A new Labs feature that automatically enrolls learners into courses and learning paths based on criteria like roles, groups, and learner status. Admins can easily enable and configure up to 50 dynamic assignment rules using a five-step setup process within the platform. Bulk Actions for Custom Content Fields: Admins and content editors can now assign or remove custom content fields across multiple courses and events at once, streamlining content management. New Ecommerce Engine – Custom Tax Rates: A new tax configuration interface lets admins define global or country-specific tax rates, offering more flexibility and replacing the default Avalara integration when enabled.🎥 Want to see it in action? Watch the recap demo video 👆 to explore these updates in detail!Is reading more your thing? Check out the full r

dhallInspiring

asked in Configuration, Administration

Outlook M365 autoclicking Unsubscribe. Anyone have a fix?

Hey Ti Community!I’ve been going back and forth with Ti Support and my internal IT teams this past week on an issue we’ve encountered with our M365 Outlook/Exchange system “auto-clicking” the unsubscribe links to validate link safety and integrity. In doing so, it’s causing users to automatically being unsubscribed from “Scheduled Deliveries” or even “Send Now” options. I’m curious if anyone else has encountered this behavior in their environments and what was done to resolve it. For context, in Outlook, we’ve added the following as safe senders:notifications@mail.thoughtindustries.com This is the one Scheduled Delivery comes from @thoughtindustries.com Blanket domain coverage success@thoughtindustries.com support@thoughtindustries.zendesk.com Ti Support emails come from this address It’s been frustrating and I know there are laws in place to prevent “inconvenient unsubscribe methods” (CAN-SPAM ACT) so I’m not expecting Ti to overhaul their mailing platform. Hopefully someone has se

Thought IndustriesCommunity Manager

published in CSS Blocks

Mini CSS: Customize your Quiz page to your brandTutorial

Have your Quiz page stand out to your users.Do you use the quiz feature heavily in your courses? Would you like to make the quiz page stand out more and be more inviting for your learners?By using CSS, you can take your Quiz page to the next level! Change the color, add mouse over or box rendering to provide a professional branded feel.Here is some inspiration!Like what you see? Download the CSS Block attached below to learn how. These CSS Blocks are designed for a default Thought Industries instance with no existing Custom Code, so any customizations you’ve added may generate conflicts.

Thought IndustriesCommunity Manager

published in CSS Blocks

CSS Block: Learner Access Widget, Take control of the look and feelTutorial

Make your Learner Access Widget the center piece of your Dashboard.Do you ever feel the need to customize how the Learner Access Widget shows for your Learners? This important widget captures learner activity and is one of the first widgets your users see when they land on their dashboard. Let’s make sure it’s clean, clear and eye catching!By using CSS, you can raise the profile of your Activity widget by making the tabs more obvious and the CTA buttons pop out to the users.Here is some inspiration!Like what you see? Download the CSS Block attached below to learn how. These CSS Blocks are designed for a default Thought Industries instance with no existing Custom Code, so any customizations you’ve added may generate conflicts.

Thought IndustriesCommunity Manager

published in Use Case Configurations

Learner needs to request access to a piece of contentTutorial

Summary:Do you have some content items that you want displayed on the catalog but you need to have tight control over who can access? For example, in order to access the content, the learner needs to fill in a form requesting access. With a little customisation of the Course Detail page widgets, you can create this flow.Requirement Overview:If any or all of these requirements fit your end goal, this may be the play for you.Requirement 1: Display the content item in the catalog widget similarly to all other content items Requirement 2: Remove access to enroll or purchase the content item Requirement 3: Provide the learner access to a form to populate to request accessFunctional areas to be used: Customized Course Detail page Single Column Widget HTML iframeCore Functionality requirements:Description:Create a custom Course Detail page that removes the enroll or purchase widget, and replaces it with an embedded form, or a button to an external form.Configuration:NOTE: Before configuring

Alexis McLaughlinInspiring

asked in Conversations on Customer Education

WCAG 2.1 AA compliant?

Has there been any changes as to when TI will be WCAG 2.1 AA compliant? I found some varying articles saying 2030 as a goal date, but that seems way too far out to be right.

dmeileInspiring

asked in Configuration, Administration

SCORM Connect - users that automatically deactivate

Has anyone experienced the following using SCORM Connect?We have Sublicenses within Panoramas that use SCORM Connect. We have received feedback from clients that learners are disabled in our TI Academy system but not in their own LMS. Note: We think it might be related to recertify action and revoked_access (the course being revoked from the learner’s access after recertification is triggered). However, TI support has told us “there’s no trigger in our system that would automatically deactivate a user upon recertification.” Question: Has anyone experienced users being disabled in their TI platform but not the 3rd party LMS? If so, can you provide how that is happening?

oscar_a_wiggyNew Contributer

asked in Reporting

Question correct answer percentage

Greetingshas anyone ever created a LOOK that can identify the percentage of the time a question was answered correctly? i can create a report that show pass percentage for an assessment, but i don’t see where to drill down to the questions level. thanks

Thought IndustriesCommunity Manager

published in Value Reports

Identify learners who have dropped off a courseTutorial

Summary:Do you find that many of your users who start taking content drop off mid way through the course? Would it help to know who these users are so you can reach out to them, and also identify trends on particular content items that have high drop off rates? If so, this report is for you. Read on! Requirement Overview:If any of these requirements fit your end goal, this may be the play for you.Requirement 1: List all users who are in the middle of taking a course Requirement 2: List all users who have been registered for more than 3 months Requirement 3: List all users who have not viewed content in more than 3 months Requirement 4: List allusers have viewed content more than once but less than 10 timesFunctional area to be used:Reporting > CreateCore Functionality Configurations:Description : Use any Explore in the Learner section of the Create page, then choose to display all users who have not viewed content in the last three months and have a content status of Started.Config

Thought IndustriesCommunity Manager

published in Use Case Configurations

Enable learners to purchase a Learning Path in a panorama with training creditsTutorial

Summary:Do you sell Training Credits to your clients to dispense to their learners for accessing content? Have you noted that it is not possible to purchase a Learning Path via Training Credits? By setting a Microcourse as a prerequisite for a Learning Path, it will allow the learner to purchase the Microcourse via credits and will give them access to the required Learning Path. Let’s dive in!Requirement Overview:If any of these requirements fit your end goal, this may be the play for you. Requirement 1: Allocate training credits to your learners in a panorama to allow the purchase of content not freely available in the panorama Requirement 2: Allow learners in a panorama to purchase courses and Learning Paths via their training credits Functional area to be used:Microcourse Prerequisites Training Credits Panorama Purchasable ContentCore Functionality Configurations:Description:Create a Microcourse and enter the required Training Credits needed for purchase. In the Learning Path that

Thought IndustriesCommunity Manager

published in Use Case Configurations

Effectively promote upcoming content to increase enrolmentsTutorial

Summary: Would you like to use your dashboard to advertise upcoming courses, events or certifications. Or even a new self paced content item that you have just dropped? Using some HTML you can do just that via a floating Popup box. Requirement Overview:If any or all of these requirements fit your end goal, this may be the play for you. Requirement 1: Display a floating Popup box on the dashboard that can be configured to promote content Requirement 2: Give the learner access to hide the box to get clear visibility of the dashboard Functional Areas to be Used:Dashboard HTML Widget Custom HTMLCore Functionality Configurations:Description: On the dashboard add a new Custom HTML widget then using the code provided customise the image, text and colors to your own branding.Basic understanding of HTML will be needed if you want to change the colors, add a hyperlink or change the dimensions of the Popup.Configuration:From the left hand menu option choose Site, then Site Builder. Under Layout

Thought IndustriesCommunity Manager

published in Field Notes

Effectively promote upcoming content to increase enrolmentsField Note

Display a floating Popup Box on the users dashboard to provide the learner with information about upcoming courses or events to help create demand and increase enrollment.Specific content items or events are only released when the demand is high enough to warrant the investment in time. If, based on sufficient interest we schedule a course or event we want to ensure that all interested parties are informed when they log in so they have the opportunity to register. We have tried emails, but this is only a once off alert. We need to ensure the learners are well informed to ensure we receive sufficient registrants.Dashboard HTML widget HTML CodeOn the dashboard that the hovering popup is required, create a new HTML Widget, make this the last widget on the screen.Enter the HTML code attached to this article into the HTML window to create the pop up box. For more detailed instructions on how to add the HTML to the dashboard see our Use Case Configuration article HERE.It is possible to add i

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