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giovanna.orlandoKnown Participant

asked in Configuration, Administration & Reporting

Different notifications based on panorama?

We allow our employees, as well as partners, and also customers, to sign up for our Event based courses. These groups are all in different panoramas. But for our employees, we would like to notify them upon enrollment that we might need to kick them out for a partner or customer to take their spot, and that they should cancel if they end up not being able to attend.Is it possible to notify just people in one panorama (all with @hyland.com email addresses) about this? I wasn’t able to see a way, but thought I’d ask the Community in case I overlooked something. Thank you.

Thought IndustriesCommunity Manager

Product RoadmapNews

Curious what we’re up to? Here’s a quick look at what’s in progress and what’s coming up next in our product journey. Our focus remains on delivering value to you and your end users!In Progress Up Next Frequently Asked QuestionsIn ProgressNew Ecommerce Engine: Checkout Translations Thought Industries’ New Ecommerce Engine (released in Q3) is designed to help you expand your global learning business. Up next will bring more updates to the New Ecommerce Engine to introduce multilingual translations for the new learner checkout experience. Recurring ILTs Make the ILT object a flexible event type for hosting both in-person and virtual events, allowing admins to create recurring events. Webinar ILTs Do you prefer the ILT object for your virtual events, you will now be able to with the introduction of a Webinar URL field. Confirm Quiz Choice Selection & Review Test Answers Before Submitting Offer a more intuitive learner experience with native quiz functionality to improve the accuracy o

VandanaNew Participant

asked in Content Authoring & Management

How to reset progress in course

How can I reset progress of the learner, if I am updating a section/page or video inside existing course.

jeannehurtzTI Employee

posted in Introduce Yourself

Hello from Jeanne: TI Scaled Success Manager

Hi TI Community!My name is Jeanne Hurtz and I happily joined the Success Team at TI in 2024, digging in with customers to help them achieve their jobs to be done, analyze success outcomes and drive value & growth. Though I’m new to TI, I’m not new to Customer Success building on 5 years in SaaS - CS enterprise and 15 years professional experience of cultivating powerful partnerships between customers and organizations while leveraging cross-functional strategies to facilitate enablement and advocacy avenues. I live outside of Boston in a small town called Harvard (not the University 😉). I love the countryside surrounded by nature, wildlife, mountains and quiet. My husband and I ride bikes all over, constantly yard-working, feeling grateful of our spot on earth. Really looking forward to collaborating with you all! Don’t hesitate to reach out. 🌟

asked in Content Authoring & Management

browsers & devices?

Browsers: Is it true & consistent that TI really only “plays nicely” with Chrome? Has anyone had luck with other browsers consistently for your learners? Devices: Has anyone had consistent success with their learners using mobile devices - tablets specifically? I’d love a discussion on these topics :)Thanks!

jeananneInspiring

asked in Content Authoring & Management

Allow admins dismiss popups/surveys or hide them after they complete survey

Currently there is a popup on the Content Admin page “Sharing the future of content authoring”. Our admins have asked if there is a way that they can dismiss this popup and not have it shown again? Separately, even if an admin completes the survey, the popup continues to display. It would be good if TI could add the ability to not have this popup displayed if a learner completes the survey or if they choose not to complete the survey.Thanks!

FCioancaNew Participant

asked in Configuration, Administration & Reporting

How can I make certain Content Products visible/available only to subscription learners?

Hi, we are using the subscription model where currently all e-learning courses are available to those purchasing the subscription. These products are also available for a la carte purchases. We use tags to add content to subscriptions (assigning a designated tag to all new products that should be available as part of the subscription as well as visible in the general catalog).We would like to have certain new elearning and microlearning products available only as part of a subscription, and not in the general catalog. We tried assigning a new tag to these products and adding content to subscriptions using this tag (in additional to the regular tags). However, these content products are not visible in the learner dashboard of a subscription learner. It seems that only by making them visible in the general catalog (like all the other content products) they become available to subscription learners and then non-subscription learners cannot enroll.Is there a way to add specific elearning o

Roxi.NevinKnown Participant

posted in Configuration, Administration & Reporting

Ecomm2.0 - Anyone made the switch to the new eComm?

Has anyone made the switch to ecomm 2.0? Looking for some insight on the experience, particularly if you don’t have a sandbox, was the transition seamless or were there hiccups? We are nervous about such a big switch on the live site and what effects it could have on other parts of the system and just wondered if there were others who might be able to tell us things that could come up we hadn’t thought about. Any insight is appreciated! edit: *anyone - unable to edit the title :)

alexiNew Participant

posted in Configuration, Administration & Reporting

Creating Alumni groups in TI

How are you engaging with your past learners and alumni in TI? Is anyone doing anything creative in terms of course groups and discussion forums to engage with alumni / past learners within TI?

craig_sumnerNew Participant

asked in Content Authoring & Management

Setting Asset Library SCORM Files to show as complete across all instances of use.

Hi All, I am currently looking at how we can have a piece of content specifically SCORM marked as complete when another piece of content is completed, a kind of If this then that (ITTT).For example, we have a SCORM package in the asset library, and it's used in two courses, Course A and Course B, but maybe for different reasons, so maybe Course B is more advanced and has more content included on additional pages of the course, So someone completes Course B, and so because they have gone through that SCORM Package, Course A is now redundant to them and so that too should be marked as complete for them as the content adds no other value if they were to start it.I reached out to TI a while back, One of the platform SCORM experts, said, the SCORM package in Course A will be marked completed when launched. If that is the only content in Course A, then the entire Course A will be marked as complete when the student who already completed Course B starts Course A. If there is other content in

DovKingCommunity Manager

posted in Introduce Yourself

Dov King: Introduction

Hello Wonderful Community, I'm Dov King, Senior Customer Education Manager, and I've been with Thought Industries since March 2020. Throughout my time here, I've worn multiple hats, which has given me a well-rounded perspective that I bring to the Customer Education department. I'm passionate about our product, our mission, our core values and especially helping our clients succeed. This passion fuels my drive to teach and educate our clients, helping them reach their fullest potential on our platform.A fun fact about me: I'm KNOT your average Ti'er—I'm hooked on crochet! When I'm not immersed in projects or supporting clients you can find me weaving together new strategies or stitching up innovative approaches. Oh, and I'm a boy mom to two adults who don’t think my crochet puns are as funny as I do—but my husband always laughs at my yarntastic jokes, even after 25 years of marriage!I'm thrilled to be a part of this vibrant community! 🫶🧶Best,Dov 🕊️

Thought IndustriesCommunity Manager

published in Getting started in the community

Navigating the CommunityTutorial

Navigating the CommunityThe Thought Industries Community is your go-to space for connecting, learning and sharing ideas with other Thought Industries users. Whether you want to explore topics, ask questions, or simply find out what’s going on in the community, it’s all designed to make things easier for you. Let’s explore how you can get the most out of the Thought Industries Community!Homepage Searching in the Community Navigation Menu & Community Areas Communities Ideas Product Updates Events HomepageThe Community homepage is designed to help you quickly find the information and tools you need to succeed. We highly encourage you to sign in, as some pages (like Suggestions) are only available to logged in users. At the top of the homepage, you will find: Navigation Menu: Quickly switch between Community, Product Updates, Suggestions, and Upcoming Events. New Post: Share your questions and start conversations with the community members instantly. Notification : Quickly see a

Thought IndustriesCommunity Manager

published in Getting started in the community

Welcome to the new and improved CommunityNews

We are excited to welcome you to the Thought Industries Community experience. Why Join the CommunityBy joining, you become a part of a thriving and engaged network of over 1000 users to access resources, share ideas and solutions, and connect with fellow users worldwide. Benefit from the collective knowledge of Thought Industries platform and L&D Experts, who are ready to help you find technical solutions tailored to your needs.Join us and be part of a network committed to sharing insights and driving innovation. Get StartedGet started by reviewing our orientation checklist below:Update your profile: Upload a custom avatar and update your profile information so other users get to know you better. You can click here to access your profile. You can edit your profile information only after you log in to the Community. Only logged in members can view each other's profiles and achievements in the community. Read the Community Guidelines: We want to create a safe space for all community

Thought IndustriesCommunity Manager

published in Getting started in the community

Guide to submitting an IdeaNews

Read Me First If you have a need for a feature that is currently not offered or feedback regarding the way things work, you can submit an idea by following the below steps.1. Search to see if the idea already exists 2. Create an Idea 3. Submit your Idea 4. What happens after you submit your idea? 1. Search to see if the idea already existsIf there is already an Idea or a Discussion on the topic you are thinking about, great! Simply head over and engage on the existing Idea where you have the option to:Upvote Add a comment to the idea with any additional reasoning or a specific use case for the featureIt always helps to build on the existing engagement on a piece of content rather than trying to build it from scratch.Tip: If you spot duplicate ideas submitted, please @mention user @thoughtindustries and we will merge the ideas. P.S. All votes are aggregated when merged. 2. Create an Idea If you cannot find an existing Idea or Discussion that’s related to your topic, then select ‘Crea

Thought IndustriesCommunity Manager

published in Getting started in the community

Community GuidelinesNews

Welcome to the Thought Industries Community!We're excited to have you join our vibrant community of learners and experts. To ensure a positive and productive experience for everyone, please adhere to the following guidelines:Respectful and InclusiveTreat others with kindness: We value diversity and encourage open dialogue. Please be respectful of all community members, regardless of their background or opinions. No harassment or bullying: We have zero tolerance for any form of harassment, bullying, or offensive behavior.Active ParticipationShare your knowledge: Contribute to discussions, answer questions, and share your expertise. Search before you post: Check existing topics to avoid duplicates. Be patient and understanding: Responses may take time. Avoid posting the same question multiple times.Community EtiquetteKeep it clean: No “Not Safe For Work” content is allowed. Credit original content: Always cite the source of any content you share. Protect privacy: Refrain from sharing sen

lpfistererNew Participant

posted in Design & Marketing

How are you using TI gamification at your organization?

We are currently looking into using gamification on quizzes. Has anyone done this before? We would like to provide a certain amount of points to an individual based on how well they complete a quiz and then for it to appear on a leaderboard. Has anyone done this before? If so, could you provide screenshots of how this would look? Any other use cases for using TI gamification? Any success?

Lisa RNew Participant

asked in Design & Marketing

Smartling for localization?

Hi there,Has anyone used Smartling to localize their TI pages? Our company uses it and we’re contemplating using that over Localize.js. Would like to learn from others’ experiences.Lisa

CkushnirKnown Participant

asked in Design & Marketing

Any tips or recommendations for a full design overhaul?

We’re working to redesign our LMS experience and now that we have our initial designs structured out in Figma, we’re trying to determine the best way to bring those designs to life in the Thought Industries Platform.The Challenge:To start, Helium just isn’t in the budget so it’s not something we can consider for this project. So it sounds like most of our work will need to happen within CSS code.While we have Chameleon to reference in our sandbox, the dev team of the design company we are working with shared the initial impression that getting all the TI LMS elements (pages, widgets, buttons, etc.) updated to the new designs will likely take a significant amount of time simply due to the breadth of elements across the system. I want to say the current estimate is somewhere around 300 hours (though that could change as they get more familiar with the system).Questions:Are there any folks out there who have done a significant design overhaul within their instance of Thought Industries? I

KKoppNew Participant

asked in Configuration, Administration & Reporting

Reporting on Subscriptions

I’m trying to create a report that shows which learners are associated with different subscriptions we’ve setup. While assigned subscriptions are reflected in the Access section of the learner profile, I’m having difficulty finding the associated data field in the Reporting Hub. Does anyone have suggestions or have experience building similar reports? The default Subscription Transaction Log isn’t helpful in this situation as it only reflects paid subscription purchases and not any associated with registration codes.

asked in Configuration, Administration & Reporting

Last Active Date

Hello-is Last Active Date working & accurate yet?Just hoping to give our customers an update.Thank you!

dhallInspiring

asked in Configuration, Administration & Reporting

With the new Tag Manager and Tag Reporting, is there a way to see all Content Tags assigned to a Sublicense via a report?

As the title says, I want to run a report against specific Panos to pull their sublicenses and the associated tags with those sublicenses.We are looking at restructuring some of the sublicenses and I’d rather not have to go through each one jot down every Content tag assigned to that sublicenses. For reference, it’s the tags that are in the Orange box in the screenshot below: Thank you in advance for the assistance and apologies if I’m overlooking something! Sincerely,Daniel

asked in Configuration, Administration & Reporting

Main Sublicense in Pano

So I copied a panorama and was cleaning up the sublicenses that I didn’t need and accidentally deleted the “main” sublicense that is automatically created for every panorama. Can I continue to use this panorama? or should I copy/create another pano that will still have the “main” sublicense? Can I create a new “main” sublicense and be ok?All I could find in documentation is Dov saying “I highly recommend you never delete this sublicense...” (in this video: https://academy.thoughtindustries.com/learn/video/fundamental-platform-training-panorama-on-demand) But I don’t know if I can recreate it successfully - does it have some magic in it that cannot be recreated? Is there any documentation on this “main” sublicense and if it is so important, why can it be deleted?Thanks for any help you can offer me-

Thought IndustriesCommunity Manager

What's New: November 2024

November 2024 Feature Releases: Exciting Updates Are Here! We’re thrilled to announce two highly requested features from our Community are now live!Tag Manager: Manage your tags effortlessly with a sleek, centralized interface. Admins and roles with the Manage Tags permission can now view, create, edit, and delete tags, streamlining content organization like never before. Tags in Reporting: Filter your custom reports by tags for deeper insights and better data segmentation. Admins, take note: tag updates may take a few hours to reflect in reporting.We’ve also rolled out three key optimizations to improve your experience:Moved Mark as Template Option and Improved Permission Restrictions: The option to mark a content item as a template is now in the actions shortcut menu, with visibility restricted to users with the appropriate permissions. Managers need the Editing Content permission to mark content as templates and the Manage Learning Paths permission for Learning Paths. Last Name Subs

jonsynnottCommunity Manager

posted in Introduce Yourself

Jon Synnott : Introduction

Hi everyone, I am Jon Synnott and am delighted to be the Community Manager here at Thought Industries.I have been with Thought Industries for 4 years and have worked in Customer Success and software for over 20 years.Having qualified as a High School Teacher I have a passion for educating in any way I can. So I look forward to sharing ideas and collaborating with you all here in the community.I have a keen interest in emerging learning technologies (especially AI) and how it is becoming a positive disruptor in the ed Tech space. Companies like Bongo, Syntnhesia, Instruqt, Integrity Advocates, among others are changing how we learn and assess knowledge every day. I am based outside of Dublin (Ireland) with my wife and 4 kids (and a dog and cat) and when I am not teaching or learning about teaching you will find me running around the local forest park listening to podcasts on Health and Fitness.If you want to learn more about me, or my favorite podcasts feel free to drop me a message her

VandanaNew Participant

posted in Configuration, Administration & Reporting

Need insight on panorama client

Hi Folks,One of our client has requested if we can enable SSO for their learners, language translations of the platform elements and linking their panorama to their organization web page for easy login.Please let me know if any of your clients are having this requirement and how did you work around this.Any insight will be great help.RegardsVandana

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