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LisaRollinsInspiring
posted in Configuration, Administration
SCORM Connect Errors & Fixes

We are having some issues with SCORM Connect with a few of our customers. We are not alone in having some issues and would love to hear from other users who may be experiencing this issue or have found a fix for it. One of the issues is that the SCORM zip file has a .swf included and the customer LMS blocks any .swf uploads. The other issue is that customers are having trouble with the file sending the completion data to their LMS. It loads and they can use it, but if they leave the course mid-way or complete it, it either marks it as failed, or doesn’t send back any data. It appears that there is some information not being included in the SCORM Connect file. Just wanted to see if anyone else was having issues and interested in exploring some solutions with us. 

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Thought Industries
Thought IndustriesCommunity Manager
published in Virtual Roundtables
Rewatch: CEx Webinar May 2025

CEx Webinar RewatchInsights, Strategies, and What’s Next Discover how Thought Industries customers are leveraging Strategic Roundtables, the Community, and Open Sessions to achieve key platform goals. Plus, get a sneak peek at upcoming features from our Product Leadership team. And explore the enhanced Office Hours format — now redesigned to deliver focused, actionable insights you can implement immediately.

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Thought Industries
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dhallInspiring
asked in Reporting
Same Course, Multiple Learning Paths - completion issues

Hey all,Wondering if anyone else is encountering this. We often repurposes courses for multiple learning paths depending on the relevancy to the new Learning Path. When we first moved over to Ti, we were informed that if a learner completed a course outside of a Learning Path or in a different Learning Path, enrolling into a new Learning Path with that same course would automatically mark it as complete for them.Now that seems to no longer be the case. I’ve got a Learner who reports as completed in all 9 courses in a milestone, but the milestone only shows 2/9 complete. Anyone else experience this behavior? What’s your solution? Thank you in advance!dhall

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LisaRollinsInspiring
asked in Content Authoring & Management
Enroll on entry

Is there a way that I can set articles to enroll as soon as they are clicked...meaning, not display the detail page, but instead go right to the article? I have the always display detail page to learner selected so that our webinars show up with all the dates on one page, but I don’t really want our users to have to click a button to have to register to read a help article. How can I make it so they can go right into the article?

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DovKing
DovKing
DovKingCommunity Manager
What's New: April 2025

Fresh Updates: Designed with Admins in MindExplore the newest features built to simplify tasks and give you more control behind the scenes.Confirm Quiz Answer: Learners can now review and confirm their answers before moving on, thanks to the new "Confirm Quiz Answer" feature that replaces the default single-click flow. LTI Reporting Tab: A new LTI tab in content-level reports provides visibility into learner engagement, showing LTI attempts, data, and outcome scores for courses with an LTI launch page. New Ecommerce Engine API: A new REST API endpoint for the ecommerce engine now lets you access details on one-time, nonrecurring transactions for courses, learning paths, and other items. 🎥 Want to see it in action? Watch the recap demo video 👆 to explore these updates in detail!Is reading more your thing? Check out the full release notes for April 2025 in Help Center.

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DovKing
Thought Industries
Thought IndustriesCommunity Manager
published in Use Case Configurations
Auto assign content to new employees based on their roleTutorial

Summary:Do you have a preset training bundle that all employees need to take when they start working in your organization? Is the bundle different per Role or Job Family? Our Auto Assignment feature will auto enroll your employees into specific content based on a value in a Learner Reference Field.Requirement Overview:If all of these requirements fit your end goal, this may be the play for you.Requirement 1: Require all your new employees to consume onboarding content Requirement 2: Require specific content to be assigned to an employee based on their roleFunctional Areas to be Used:Onboarding Survey, SSO, Learner Registration, or Learner Bulk Import (all the ways you can set Learner Reference Fields) Learner Reference Fields Auto AssignmentCore Functionality Configurations:Description:Configure a rule in the new Auto Assignment engine that will enroll learners in content based on the value populated into a Learner Reference Field.Ensure Auto Assignment is activated. You can check unde

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charles.zimmerman
Thought Industries
Thought IndustriesCommunity Manager
published in Getting started in the community
Navigating the CommunityTutorial

 Navigating the CommunityThe Thought Industries Community is your go-to space for connecting, learning and sharing ideas with other Thought Industries users. Whether you want to explore topics, ask questions, or simply find out what’s going on in the community, it’s all designed to make things easier for you. Let’s explore how you can get the most out of the Thought Industries Community!Homepage Searching in the Community Navigation Menu & Community Areas Communities Ideas Product Updates Events  HomepageThe Community homepage is designed to help you quickly find the information and tools you need to succeed. We highly encourage you to sign in, as some pages (like Suggestions) are only available to logged in users. At the top of the homepage, you will find: Navigation Menu: Quickly switch between Community, Product Updates, Suggestions, and Upcoming Events.  New Post: Share your questions and start conversations with the community members instantly. Notification : Quickly see a

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charles.zimmerman
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dhallInspiring
asked in Content Authoring & Management
How do you track when content needs to be reviewed for accuracy?

Wondering what the others in the community do to track when content or course needs to be reviewed for accuracy. What’s your tracking method and what’s your cadence?My team handles training content for technical software, and with the rapid developments of our product, it is always changing so we don’t want stale / inaccurate information existing. Curious what others do and looking forward to the reponses!

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chetler-findlay
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Alexis McLaughlinInspiring
asked in Conversations on Customer Education
WCAG 2.1 AA compliant?

Has there been any changes as to when TI will be WCAG 2.1 AA compliant? I found some varying articles saying 2030 as a goal date, but that seems way too far out to be right. 

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DovKing
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oscar_a_wiggyNew Contributer
asked in Content Authoring & Management
"Add to Google Calendar" link stopped working

we have been doing many webinars recently (8 over the last 5 weeks).i received an email from the field that told me the 'add to google' wasn't working.  i tried my invitation and it did not work either. when you click 'add to google’ it takes you here.… it only seems to do this for webinars (we’re using Go-To) it always works fine for in person classes.have you guys seen this before?

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Thought Industries
Thought IndustriesCommunity Manager
published in Virtual Roundtables
Rewatch: Success Metrics That MatterEvent Rewatch

If you missed out, catch the replay now!Go behind the scenes with DBT Labs in this On Demand roundtable as they reveal how their Customer Education team drives real-world impact with Thought Industries. DBT LabsDee Lasa, Beth Hipple, and Kyle Coapman share their reporting strategy, scalable learning paths, and how they connect education to business outcomes, all while supporting learners inside and out. Highlights include: Customer Education as a Business Driver: DBT Labs emphasizes the ROI of education by tying learning metrics to business value, like marketing qualified leads and stakeholder alignment. Three-Pronged Learning Approach: Their strategy includes instructor-led training, on demand learning, and hybrid methods, including flipped classroom experiences. Internal & External Enablement: DBT Labs educates customers, partners, internal teams, and product teams through a unified academy approach built in Thought Industries. Reporting Evolution: From native in-app report

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Thought Industries
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oscar_a_wiggyNew Contributer
asked in Configuration, Administration
How to remove past webinars from a student dashboard

We offer webinars through Go-To and connect them through Ti. It works well. Many times we have 150~200 students register for the webinar, and then 75~100 of them actually show up.It appears that folks that did not show up, still have the webinar listed on their dashboard (and it shows ‘ended’) even though the webinar has passed and they did not attend.Is there a way to remove these?Thanks  

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Thought Industries
Thought IndustriesCommunity Manager
published in CSS Blocks
Style Guide & CSS SystemTutorial

Spruce Up Your Widgets!Looking to give your widgets a visual boost? With a few simple CSS tweaks, you can enhance their design, make key content stand out, and stay true to your brand.Here is some inspiration!Like what you see? Download the CSS Style Guide attached below to learn how.Transform This:Into This:These CSS Blocks are designed for a default Thought Industries instance with no existing Custom Code, so any customizations you’ve added may generate conflicts. Do you use Canva as a design tool? Download the template so you can make it your own. Click this link to get started!

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Thought Industries
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LisaRollinsInspiring
asked in Design & Marketing
Code Library - Activity Panel and Featured Content CSS

I tried both of these code examples and neither one of them worked or did anything on my learner dashboards. Am I missing something that I should be doing beyond copying and pasting in the code and changing the colors to our branded colors? Am I supposed to add the class in myself with some other code somewhere? 

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Philcahill87
Thought Industries
Thought IndustriesCommunity Manager
published in CSS Blocks
Mini CSS Block: Interactive Hot Spots that PopTutorial

Make your Interactive Pages more engaging with hot spots!Interactive page types let you layer clickable hotspots on a single image to reveal bite sized content such as text, images, or audio clips. This helps learners absorb information in a more engaging way.If your hotspots or pop up messages blend into the image, a little custom CSS can help. You can adjust icon size and color or tweak the pop up’s background and border for better visibility.Here is some inspiration!Like what you see? Download the CSS Block attached below to learn how.Default pageOptional ideas  These CSS Blocks are designed for a default Thought Industries instance with no existing Custom Code, so any customizations you’ve added may generate conflicts.

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Thought Industries
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GabbyGuillenNew Contributer
asked in Getting started in the community
Merge Ti Community profiles post-SSO

Hi, I just got prompted to create a profile in Ti community because it switched to SSO. However, that resulted in detaching from my prior history. Is it possible to merge my accounts so that I can keep my post history (and street cred!) :) TIA!Gabby

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DovKing
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LisaRollinsInspiring
asked in Design & Marketing
Move Rating?

Is there a way for me to move the Rating (5 stars) to the top or bottom of an article/video rather than only displaying it to the side in a sidebar?The sidebar takes up so much space on the page, so I have turned it off, but I would like to get feedback on individual articles/videos. So, any options for displaying above or below? 

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sarahnoon
asked in Reporting
Learner Survey send out

We want to send a survey to all of the learners who have taken a specific learning path, what would be the easiest way to gather their emails?

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jonsynnott
jonsynnottCommunity Manager
posted in Weekly Community Digest
Community Weekly Activity Digest Apr 18th

Hi allBelated Patriots Day to you all, and for anyone who took part, or knows anyone who braved the Boston Marathon, hats off to you. Having run Heartbreak Hill a few times myself (not as part of the marathon) it is a feat and a half. 🏃 If reporting is a high priority for you and your organization you will not want to miss our next Virtual Roundtable on Thursday April 24th at 12:00EST: Success Metrics that Matter. Join the discussion by registering HERE.We had a quiet week but please see below a summary of the activity. Thought Industries Updates:Why Join the Thought Industries Community? CSS Block: Featured Content Widget, Make it Eye CatchingActive Topics: Have a look and see if you can add any additional words of wisdom."Skip to Main Content" on Learning Path Page Code Library Question - text size Custom CSS and how to target general copyUnanswered Questions: If you can offer advice on any of the topics, it’s always appreciated!RCalton Is looking for guidance on a search tool to fi

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jonsynnott
Thought Industries
Thought IndustriesCommunity Manager
published in Getting started in the community
Why Join the Thought Industries Community?

Welcome to the Thought Industries Community where Thought Industries clients engage with each other to get inspired. By joining, you become a part of a thriving and engaged network of over 1000 users to access resources, share ideas and solutions, and connect with fellow users worldwide. Benefit from the collective knowledge of Thought Industries platform and L&D Experts, who are ready to help you find technical solutions tailored to your needs. Join us and be part of a network committed to sharing insights and driving innovation.Haven’t registered yet? No problem! Simply navigate to your TI instance homepage and click on the Community tile at the top of the page (take advantage of some SSO magic 🪄).To log in via community.thoughtindustries.com, please see below:Why Our Customer Community Is Worth ExploringConversations Area: Ask questions, share insights, and connect with other users. Guided Assistance: Access practical guidance on CSS, reporting, and configuring common use cases

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Thought Industries
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JayBoNew Contributer
asked in Content Authoring & Management
"Skip to Main Content" on Learning Path Page

There seems to be something new on the learning path pages, both as a manager and as a learner. I logged into today to see this “Skip to main content” link overlaid randomly on the detail page of the learning path. When you click it, it bounces around. Are other people seeing this new link or is it just me? It doesn’t do anything and is also obstructing the images and other divs as it’s absolute positioning. If this is a new, permanent feature, I’d want to hide it. But if this is a glitch, I’d like to know if others are also experiencing this.  I know we’ve used the “.learning-path .absolute” class in our global code for other purposes, but this link is totally new. 

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Thought Industries
Thought IndustriesCommunity Manager
published in CSS Blocks
CSS Block: Featured Content Widget, Make it Eye CatchingTutorial

Make your Featured Content widget stand out from the crowd!Do you use the Featured Catalog widget to promote and highlight new or common content? Would you like to make this widget really jump off the page to catch the user’s eye?You can style the content in the widget with borders, colors and even mouse hover color changes. This CSS Block is designed for a Standard Featured Content Widget. You’ll find this widget listed in the platform site builder as Featured Content Tiles (Standard Layout).Here is some inspiration!Like what you see? Download the CSS Block attached below to learn how.Default pageOptional ideas    These CSS Blocks are designed for a default Thought Industries instance with no existing Custom Code, so any customizations you’ve added may generate conflicts.

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Thought Industries
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rncaltonNew Contributer
asked in Configuration, Administration
Content search inside links

We’re looking for a solution that would allow our users to easily surface content on a specific page which contain links to release note documents. What we would like is a search tool that will find results in these documents and then take you directly to that spot on the page where the result was found. Right now, we can add a search to a Microcourse, but it will just show users the page the result it found on, which isn't very helpful if you are looking for a specific release note on a long page of notes.We cannot execute custom HTML on page because of content securituy policies. Are there another OOTB content or object type that would provide this outcome, or a plug-in, or any other custom solution your team can think of? 

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Thought Industries
Thought IndustriesCommunity Manager
posted in Weekly Community Digest
Community Weekly Activity Digest Apr 4th

Hi everyone, I hope no-one was hit badly on April Fools day on Tuesday, while we touched on some anything but foolish Catalog Design ideas in our office hours. Thanks to all who shared their designs. Catch up HERE if you missed it. The Second of our Virtual Round tables took place on March 27th with our great friends from Optum and Dale Carnegie sharing their approach to delivering live and virtual training at scale:Some key topics covered include:Blended Learning Approach: Combined self-paced eLearning with required instructor-led training for EHR system access. Scalable Event Management: Used event course groups, reschedule features, and custom manager roles to handle thousands of sessions. Flexible Scheduling & Enrollment: Enabled self-service rescheduling, embedded join session links, and managed room splits dynamically to optimize learner experience. Operational Efficiency & Reporting: Leveraged event calendar, mass actions, and attendance tracking to balance trainer costs

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Thought Industries
Thought Industries
Thought IndustriesCommunity Manager
posted in Weekly Community Digest
Community Weekly Activity Digest Apr 11th

Hi all,Lots of confusion in Ireland this week as there is a big round yellow UFO in the sky throwing lots of heat our way! If anyone knows what this may be please let us know. ☀️🌞 The second of our Hosted Roundtables took place in Golden, Colorado this week with our friends from Colorado School of Mines. If you were one of the lucky ones to make it, I hope you had a great time. For anyone else, keep an eye on the community for more Hosted Roundtables on the way soon. Watch this space! Please see below a summary of this week’s activity. Thought Industries Updates:Field Note: Effectively promote upcoming content to increase enrolments Configuration play: Enable learners to purchase Learning Paths with training credits Configuration play: Require learner to fill in a form to request access to a content item Value Report: Identify learners who have fallen off a course CSS Blocks: Customize your quiz page to your brandActive Topics: Have a look and see if you can add any additional words o

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Thought Industries
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