Unanswered questions

62 Topics

JinNew Participant

Quiz - No need for Passing Percentage to show Pass/Fail message

In order to provide a message to learners after they have completed a quiz page, you have to provide a passing mark.Quizzes are also used for knowledge attainment, not necessarily knowledge retention. Please provide the option of showing a (concluding) message without the learners having to pass/fail a quiz.Setting the passing rate to 1% for a message to show is lowkey insulting to the learners. EDIT: THIS WAS MEANT TO BE IN “SUGGESTIONS”. I accidentally started a convo & now i have no way to delete this. Please add this capability as well jc.

2 days ago

KoreyNew Participant

asked in Configuration, Administration & Reporting

Report that shows which questions learners are struggling with

I’m looking for a report that shows the pass/fail percentage of each individual question in an assessment. I don’t particularly care which answer folks are picking, or who is getting it right/ wrong. Just trying to get a grasp of which questions people are struggling with, and which ones might be a bit too easy.Does anyone know if this is possible/ how it can be done?Thanks in advance!

5 days ago

lizhunt217New Participant

asked in Content Authoring & Management

Chat Feature

Hello, has anyone added a chat feature to their LMS? I am looking for a chat feature that can have the leaners continue their chat through each course in a learning path. Just curious if anyone has added something like this or if they have done any research. Thank you!

5 days ago

LisaRollinsInspiring

asked in Configuration, Administration & Reporting

New Attendance Report - How to sort by date?

On the new release email, I see that there is a new report for meeting attendance….“You can now access all of your meeting rosters in one place. Our data engineering team has created a new dashboard that combines enrollment and attendance (roster) records for all meetings, including ILT and VILT meeting types with automated and manual attendance. Use this report to pull all attendance for a single learner, a course, or a specific period of time.Find the new “Learner Attended Meetings” dashboard by visiting Reporting Hub > Library.”Am I missing where to filter this by date? It is only showing back to the start of February for me and I don’t see how to adjust the dates?

6 days ago

chetler-findlayParticipating Frequently

asked in Content Authoring & Management

Panorama Learner Dashboard: Courses & Learning Paths

Hi All, Does anyone have any tips or tricks to help a Panorama Customer with easier navigation on their Learner Dashboard? We have created Learning Paths for the Learners. However, on the Learner’s Dashboard, they can see all of the individual courses that make up the Learning Paths. It is causing some confusion on what content they should be selecting / starting with. Any information or feedback would be greatly appreciated. Thank you!

10 days ago

saradashiellNew Participant

asked in Content Authoring & Management

How can users view wrong answers on a test?

Is it possible for learners to see their incorrect answers on a test page type? I often hear from users when they take a test that they passed the exam but missed 3 answers and want to know what the correct answers are to those questions. I haven’t found a way to do this in settings or advanced settings of the Test page type.

10 days ago

kristine.kukichCommunity Manager

asked in Conversations on Customer Education

Question of the Week #2: How are you using Learning Paths in your education program?

Learning paths help define personalization in a program. How have you leveraged this functionality to define by role or persona? or are there other definitions for your learning paths?

10 days ago

czimmermanKnown Participant

asked in Configuration, Administration & Reporting

What are Competencies in Ti?

I see this in Learning Path level reporting and a few other places but not sure that I know the definition of a Competency on the Ti platform. Anyone? In other LMS’s I have used, a competency was a set of Skills, which was achieved by one or more Learning Paths or other content. It was essentially just another container for content. Hopefully I am not missing something obvious. :)

11 days ago

Caroline NorthamNew Participant

asked in Content Authoring & Management

Managing entry to webinars

Hello TI Community!I have a question related to webinar integrations.We plan to make use of various TI webinar integrations (primarily Zoom, Adobe Connect and hopefully MS Teams). One thing we are struggling with is around how to prevent the webinar links from being shared beyond our approved attendees. When someone registers and receives the event confirmation/ calendar link email from TI they contain direct links to the webinar room and theoretically these could be forwarded to other people (who aren’t approved/registered users) which would enable them to gain access to the session. Sometimes we have 500+ attendees so we can’t necessarily implement the features some webinar platforms have where you can place all attendees in a waiting room and admit them manually.Has anyone identified any workable options to manage this?Many thanks,Caroline @ Mastercard Academy

11 days ago

Christopher.HernleyParticipating Frequently

asked in Configuration, Administration & Reporting

mgkaulenInspiring

asked in Design & Marketing

Multiday Events - Learner Notifications

Hey all,We seem to be having an issue with learner notifications and multiday events. We are trying to send reminder emails out 2 weeks, 1 week, and 1 day before the start of the session. Because there are 3 meetings in this session, our attendees end up getting 9 reminder emails + confirmation + follow up. Obviously this is too many emails, so we are looking into how to cut back on the number. We use pre/post learning which means that the session start date is set way before the actual meeting because we need people to access content and information ahead of time.Has anyone found a way to set up learner notifications for a course group that send based on the first meeting date in the session?

24 days ago

IreneParticipating Frequently

asked in Configuration, Administration & Reporting

Removing users from Admins Roles

Hello,I am using several test users to test functionalities in the platform.I assigned a dual role to one of my test accounts, and now I want to remove that dual role (So I want the test account to show into the learner bucket, not into one of the admins roles buckets).I tried choosing the “Learner” role from the drop down menu, but I get an error message.Is there a way for me to move delete the dual role feature from the account or move the account back to only be a learner and not having a dual role?Thanks

24 days ago

madelinefiretechParticipating Frequently

asked in Content Authoring & Management

Quiz Progress/Loading Issues

Hi everyone! I’m reaching out to see if anyone else is having this issue.We are receiving frequent complaints/issues from our users on their quiz taking experience. For many of our users, their quizzes are either freezing up on them or they are receiving pop-up error messages that require them to restart their quiz. I recognize that this is often a browser/Wi-Fi/software issue, but it is happening to users who are using updated browsers and strong Wi-Fi connections.Our quizzes are built through Ti. They range from 10 questions to 100 questions based on the course. All quizzes have 5 attempts and specific time limits. Each time the user has to restart their quiz, that wastes one of their quiz attempts, which is why we receive emails from them, so we can forgive those wasted attempts.Overall, is anyone else facing a similar issue with their users and course quizzes? I have submitted a help ticket to Ti on the topic, but does anyone have any suggestions on how to fix the issue?

27 days ago

markhendersonNew Participant

asked in Content Authoring & Management

Polling and Assessment (Like Poll Everywhere)

Use Case:We have a need to run anonymous aggregate polls with participants, like Poll Everywhere, so that we can display the results in real-time for the participants and discuss the results. We also need to collect the individual responses so that we can review them for further assessment and follow-up as needed. We would like the results, or at least scores, for the participants to be collected and maintained in TI for review and reporting.The survey content type doesn’t really meet the needs stated. Does anyone have any experience with something that works with TI and meets the needs noted? Perhaps Alchemer does and is the only option for integration that will send user response data back to TI.

1 month ago

juliefiretech

asked in Configuration, Administration & Reporting

Report trigger "datagroup update"

In the Ti course: Reporting Hub, it shows that we can use a “Datagroup update” to trigger a report to send - has anyone had luck getting this to work? & if so, can you share how please! Thank you!

1 month ago

kristinmizeKnown Participant

asked in Configuration, Administration & Reporting

Course Reports - Not Showing Data

Is anyone else having issues with their course reports not populating information? I know for a fact I have learners in this course who have completed content (because I confirmed it in the reporting hub) - but when I click into the actual individual course report all tabs are showing “no results.” Before I submit another ticket just want to see if this is a me issue or if others are seeing the same thing:

1 month ago

kristinmizeKnown Participant

asked in Content Authoring & Management

Coupons for Learning Paths?

Is it possible to assign a coupon code to a learning path? I do not see it as an option under the enrollment » ecommerce tab like I do for VILT/ILT/Webinars/Course content types. If not, how do you discount a learning path for a customer? Global coupon codes will not work - because those apply to all content in your instance (unless I am missing where you can append a specific content item)? Any help would be appreciated! Thanks!

1 month ago

IreneParticipating Frequently

asked in Design & Marketing

Use of Custom CSS in widgets - Affecting all content even when the widget is not there?

Hello, I am trying to use a CSS code to modify a video widget in a specific dashboard layout. I used the CSS class names provided by TI. In sandbox it worked and I got the look i wanted, but once I moved the code in production I noticed that it was affecting all the videos, and I was not even used in a widget.My understandig of how we can use CSS to modify a widget is that you can create it in Design>Theme> Custom Code leave it there, and then use the classes you need in the widgets you want.I tried to use my own CSS classes (because I thought that maybe the ones provided by TI were used in TI code already) but they would not work.Am I missing something? is there anyone that had the same or similar issues with Custom Code and can suggest a solution or best practice?Thank you!Irene

1 month ago

GedelmonNew Participant

asked in Content Authoring & Management

Using Prerequisites

Hello,I am working on moving our professional certification pages into Ti. There is a hierarchy where some certifications require that you pass another one before being authorized to register. I have been planning to use the prerequisite feature for this. However, as I was setting up a proof of concept yesterday, I found that users can’t get to the details page at all if they don’t have the the prerequisite. I had expected that you could get to the details page but wouldn’t have the start button or something like that. This has thrown off my plan because I want everyone to be able to see the general information about the certification including the study resources, etc. I have some ideas about workarounds that I’m exploring now. But, has anyone here addressed something like this where you don’t want someone to actually have access to the content item without the prereq, but you do want to inform them of what to do to get the prereq?Thanks!!

1 month ago

madelinefiretechParticipating Frequently

asked in Content Authoring & Management

Remove Bookmark Feature

Is there a way to remove the bookmark feature on courses? Our company uses SCORM and PPT files for courses, so the bookmark feature is not helpful to our learners. Is there a way to remove this feature from courses?

1 month ago

juliefiretech

asked in Configuration, Administration & Reporting

Gifted purchases redeemed

Has anyone figured out how to run a report to find out if gifted purchases have been redeemed or not? I’m struggling to find a field that will help me with that. I’m hoping it’s obvious and I’m just missing it!Thanks!

1 month ago

JulieCInspiring

asked in Configuration, Administration & Reporting

Assessments & Questions

Hi folks, I’m trying to find the BEST way for our trainers to view the results of a test to:Monitor and see the whole class and their test grades as they complete the assessment See the individual questions for each learner, their answer, and if it was correct and incorrectHow do you do it?Built in report? If so, which one? Custom report? If so, would you share an example of what you’ve included?Any thoughts or ideas are welcome!!TIA,Julie

1 month ago

kristine.kukichCommunity Manager

asked in Conversations on Customer Education

ROI session tomorrow - any questions?

Karen Swindells and I are talking ROI tomorrow. Anyone have anything they want to talk about?

1 month ago

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