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Configuration, Administration & Reporting

Configuration, Administration & Reporting

Join the discussion on best configurations as you build out your cloud learning system.

78 Topics
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78 Topics

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VandanaNew Participant

asked in Configuration, Administration & Reporting

Content List

Hi,Is there a way to download the content list with tags, much required for us. please share your suggestion.RegardsVandana

giovanna.orlandoKnown Participant

asked in Configuration, Administration & Reporting

How do I change the Purchase Required text? And hide email capture?

We’re testing out the Free Course Preview feature, and want to be able to change the Purchase Required - In order to access…. text, as well as hide the email capture. Does anyone know how to do this?

sleverNew Participant

asked in Configuration, Administration & Reporting

Changing Panorama name and reusing that name as a sublicense

I have inherited a Panorama that needs a little organizational tweaking. I want to change the Main Panorama name and a sublicense name. Here is my example:Current Pano name: Hero Current Sublicense name: Member Changes I want to make:New Pano name: Super Change Current Sublicense Name from Member to Hero (former Pano name)What type of repercussions should I expect from making a change like this?

Alexis McLaughlinInspiring

asked in Configuration, Administration & Reporting

Preventing specific content from showing up in the access widget

I’m trying to write a query to prevent certain tagged content from displaying in the learner access widget so that learners only access this content via a LP and not each component individually. When I do no tag: “XXX” or - tag: “XXX” or saying tags instead of tag, it hides ALL the content in the widget and not just what I'm targeting. So then NOTHING displays in the widget at all. What am I doing wrong here?

LisaRollinsInspiring

posted in Configuration, Administration & Reporting

SCORM Connect Errors & Fixes

We are having some issues with SCORM Connect with a few of our customers. We are not alone in having some issues and would love to hear from other users who may be experiencing this issue or have found a fix for it. One of the issues is that the SCORM zip file has a .swf included and the customer LMS blocks any .swf uploads. The other issue is that customers are having trouble with the file sending the completion data to their LMS. It loads and they can use it, but if they leave the course mid-way or complete it, it either marks it as failed, or doesn’t send back any data. It appears that there is some information not being included in the SCORM Connect file. Just wanted to see if anyone else was having issues and interested in exploring some solutions with us.

JulieCInspiring

posted in Configuration, Administration & Reporting

Providing Managers Oversight on Learning

Hi there, We currently have a Panorama we use for internal company training.We are looking for the best way to empower an employee manager to enroll/assign employees content as well as see progress of the employees on their team via a reporting dashboard. I realize we can create a custom role for managers, but I’m afraid we’d have to provide them too much training on the back end areas instead of just serving up the quick reports they’d need.Has anyone successfully done this and provided a “self serve reporting dashboard” without giving the managers access to too much of the admin area and totally overwhelming them with the back end of TI?Any ideas or recommendations are welcome!Thanks,Julie

asked in Configuration, Administration & Reporting

Have you turned a sublicense into its own panorama?

Is there any *easy* way to do convert a sublicense to its own Panorama? I’d love some guidance, suggestions, anything you can offer. I know I can copy the Panorama and retain the branding and provisioned content for the desired sublicense (delete the rest) - but what about the users and their content?Thanks!

mariahmNew Participant

asked in Configuration, Administration & Reporting

Users Switching Panoramas - Need for timestamped reporting

We have a unique use case where users may potentially switch between two panorama views, this makes it extremely hard for reporting since the last visited panorama will be the one that the user now “lives” in. This means that despite the user previously completing an action in panorama A, their user reporting will reflect them as currently being in panorama B, meaning we potentially may be losing a lot of user data/ user action data when we filter reports by panorama (since we need to report on usage based for each panorama). Time-stamping exists in certain reports but we have not been able to successfully utilize the current reports for our purposes, essentially we’re looking for time-stamped panorama information to reliably filter for panorama A-only historical data.

posted in Configuration, Administration & Reporting

Who else awards Continuing Education credits?

Would love to start a discussion on how you manage your Continuing Education credits on your courses -We were very surprised that the Courses in TI did not have a “credit” field as a default - as our assumption was that almost all forms of online training would award some sort of credits/points. So with a suggestion from our implementation team, we started out by using “claim your award” at the end of each course - this did not go well, as many of our learners “missed” the Claim Your Award button, and became a customer support issue. It seemed that if the learner had met the completion criteria, they should just be awarded their credits & certificate.Our next solution was to create a custom content field for “credits awarded” and have added that field as a certificate field that shows up on the certificate & transcript. This way the credits are managed inside each course, not in the gamification Award section. (We don’t track our learner’s credits, just award them for them to s

asked in Configuration, Administration & Reporting

Any way to send a completion certificate to a manager?

We have managers who would love to get their learner’s certificates without having to go into each profile. Does anyone know of a way to send the completion email to the manager as well as to the learner? Or even if there could be a monthly report that included the link to the certificates?(grabbing at straws here!)Thanks!

craig_sumnerNew Participant

asked in Configuration, Administration & Reporting

January 31st release, learning path behavior will be enhanced so that learners must complete ALL required milestones in order to be marked Complete

Question regarding the upcoming update will this allow users to move onto the next milestone, even if they have not completed required content in the milestones?

markhendersonNew Participant

posted in Configuration, Administration & Reporting

Roster View for Panorama Client Admins

The only roster-like data that we can provide panorama admins is via reporting, which is very problematic because the reports are historic and list all enrollments. They are not the current state of enrollment for a course (not a current roster) and we can’t filter them to show only the current state.We really need a way to effectively provide panorama admins with a current roster because that is a function that most of our clients need, especially when there are seat limits set for vILT/ILT courses.This is related to and

VandanaNew Participant

asked in Configuration, Administration & Reporting

Merge report feature

Just wanted to know if anyone used the merge report function and got the report correctly.I am trying to create a custom report based on the below filters:-1. All Sublicenses in the Panorama2. All Learner - Name and Email id3. Learner Content Status - Started, Completed5. Certificate Status - Earned Date and Expiry DateI tried to create a custom report based on the above requirements using the merge feature, I merged 2 reports - Learner Content Progress and Certificates, however the report is not giving me the expiry date of the certificates, but when I do individual certificate report the data has the expiry date.When I merge the certificate data with Learner content progress report the expiry date gets lost.Is there a suggestion for this, please.

asked in Configuration, Administration & Reporting

Updating Learning Paths question

I just tested this in my sandbox, but I’m not confident in the results - We just released some updated courses today that will affect existing learning paths, so I need to go in and add the newly released courses to those learning paths (& remove the old courses). How will this affect any existing learners in those learning paths? Will they have the original courses that they signed up for with the learning path? Or the updated courses?I’m not finding the answer in the Setting up Learning Paths article so it’s making me nervous…Thank you!

dhallInspiring

asked in Configuration, Administration & Reporting

Pull Content Actions Log for Courses in Learning Path

I’m trying to create some reports I can share with others regarding Learning Paths so they can easily track learner progression. Am I missing something regarding using a specific Learning Path(s) as a filter to show a learner’s progress on the courses within that Learning Path? I start with this report here: and I can’t seem to figure out how to add the course names to it.I feel like my ask is very simple and I’m just hoping it’s my newness to the platform is the problem.

Christopher.HernleyInspiring

asked in Configuration, Administration & Reporting

Tracking Daily Active Users across Panoramas

Has anyone found a reliable way to track Daily Active Users/Monthly Active users across multiple Panoramas? At the individual Panorama level TI has the “Learner Usage” report which shows visits across time, but these need to be exported from each Panorama. At the main site level there is “Logins” which is part of the Reporting Hub Library, however, this report will not track users who access via SSO (it appears to only track username and password logins). Unfortunately, my organization is split between 50% of our clients using a password login method and 50% under SSO. If anyone has suggestions of where to start it would be appreciated!

asked in Configuration, Administration & Reporting

API Contractor/Developer

Does anyone here use an outside contractor to set up APIs within TI? We really think we could use some assistance with getting APIs set up and working with a developer who is familiar with TI would be great!Thanks-

asked in Configuration, Administration & Reporting

CRM other than Salesforce? monday.com?

Anyone use a CRM other than Salesforce and successfully integrate with TI? Would love to connect -

asked in Configuration, Administration & Reporting

Learner Report in Content Release section

Does anyone else use the reports that are found within content under the “Release” section? I’m finding the Learner report is often inconsistent in its reporting and wasn’t sure if it’s just our site or others too. Sometimes it will say I have no learners when there are active learners in the course, sometimes it will say I have a bunch of learners when they’re all expired (we limit days of access after enrollment).

KyleITIInspiring

asked in Configuration, Administration & Reporting

Admin over-ride for failed login attempt lockout

I don’t disagree with the security reasoning for this feature, but we receive requests to assist users who are locked out. This seems like something site admins should be able to reset/undo, possibly panorama admins as well.

LisaRollinsInspiring

asked in Configuration, Administration & Reporting

Archiving Courses

We are updating our product and have all new courses coming out. We had a learning path for users to complete previously and I want them to still get credit for completing those. We are launching a new Learning Path and removing access to the other for new users and I don’t really want our current users to see those courses, but I do still want them to get credit for completing them since they are in essence the same content (just with the updates in the new versions.)So, if I archive those original courses/learning paths, will users still show in the data or on their transcripts that they completed those items? And will we be able to pull reports to show their work?I can’t seem to find this answer in any documentation about archiving.

asked in Configuration, Administration & Reporting

Gifted purchases redeemed

Has anyone figured out how to run a report to find out if gifted purchases have been redeemed or not? I’m struggling to find a field that will help me with that. I’m hoping it’s obvious and I’m just missing it!Thanks!

charles.zimmermanInspiring

asked in Configuration, Administration & Reporting

New Navigation: Change "Courses" header link to "Content"

Regarding new Admin Nav Please consider changing the Courses header link to Content. Thank you.

LisaRollinsInspiring

posted in Configuration, Administration & Reporting

Zapier and TI

I’d like to hear how everyone is using Zapier to automate tasks in TI and how that is working for you? We have a few tasks that we’d like to automate, but I’d love to hear how everyone is using it before I start to narrow down what we need.

mkendrickNew Participant

asked in Configuration, Administration & Reporting

is there a way to email individual learners within a course instance/session?

I know that we have the ability to email all learners within a course instance/session, but does anyone know if there is a way to email individual learners within a course instance/session? I only see an option to email everyone, but not individuals.thanks,

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