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Upon completion of your course, is there a feature you use or a route you take to let the learner know that their certificate has been awarded and is not able to be accessed under the “Certificate” tab of the dashboard?

What do you mean is not available under the Certificate tab of the Dashboard? Doesn’t yours show up there? 
I think they also get an email if I am remembering correctly. 


Oops! I meant “now” not “not”!


Got it….I do think I remember reading that learners also get the certificate notification in an email, but am I dreaming that? 


I’m checking with my co-worker to see if that’s correct on our end too because that may be enough of a notification. Thank you Lisa!


@LisaRollins  yes, you are correct. The learner does get an email notification that they have received a completion certificate. This is great, but we are still looking for suggestions on how to let our learners know at the moment they pass/complete their course (confetti, unicorns, emojis??) - it just seems so anti-climatic to just “exit course” 😉


@madelinefiretech  @LisaRollins  @juliefiretech  If any of you are interested and wanna throw an upvote, I just posted a suggestion for displaying the earned certificate WITHIN the course!

 


@LisaRollins @juliefiretech @madelinefiretech  So the user gets a notification but to be clear, you have to build that notification and you can have a different notification for each/any content.  We direct our learners to return to the dashboard where there is now a certification tab that was likely not there before and we let them know that alternatively, they can view their transcript to share on LinkedIn.  The notification I don’t find to be super helpful because many organizations will quarantine or spam flag the email.  Hope this helps. 


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