Skip to main content

We allow our employees, as well as partners, and also customers, to sign up for our Event based courses. These groups are all in different panoramas. But for our employees, we would like to notify them upon enrollment that we might need to kick them out for a partner or customer to take their spot, and that they should cancel if they end up not being able to attend.

Is it possible to notify just people in one panorama (all with @hyland.com email addresses) about this? 

I wasn’t able to see a way, but thought I’d ask the Community in case I overlooked something. 

Thank you.

Hi ​@giovanna.orlando 

 

Can I confirm that you are sending the notification to those who enrol via Learner Notifications?

If so, unfortunately there is no way to have different emails sent to individuals dependant on their email domain.

If you are sending the notification via any other means please let me know and I will see if there is way to facilitate this within TI,

However if you have an external mailing tool (Mercato, Mailchimp etc) you could use a Webhook to fire to the external tool which can then have logic to determine what email the learner receives, based on their email domain.

 

Warmest regards

 

 

​@Thought Industries , thanks, yes we are using Learner Notifications, and also an external tool called SendGrid.

Thanks ​@giovanna.orlando ,

 

It could certainly be worth looking at the feature set of Sendgrid to confirm you can add the logic to send specific emails based on domain.

See HERE the support article on Webhooks and let me know if you have any other questions.

 

Best regards

Reply


Terms & ConditionsCookie settings