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I was able to replace a previous version of our certificate of completion, however, 2 labels are not pulling over: degree(s) and completion date

Here is the template (I know name is not centered yet):

 

When viewing the certificate from a test account:

 

Settings  > Certifications: 

 

 

 

Learner reference 1

 

Hi ​@tduke 

I had a quick look at this and the field that you have chosen to show on the Certificate Completion date.

I looked at your activity tab and it appears that the course in question is not yet complete as there is a status of “Started” see below. This may not be the issue but to rule it out, could you please complete the course so there is a “Content Completion Date” stamped and see then if this date displays on the certificate.
 

If this does not work then I will transfer this to our technical support team.

 

Warmest regards

Jon


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