Lockout after test attempt

Thank you @Philcahill87 ! 

For “attempt based” you mean giving to the leaner 1 attempt only for the assessment, correct? And once they have taken it, if they fail we can open another attempt?

Hi @Irene -

We have a similar request/issue! We also are very interested in what others are doing. Our scenario is:

• Learner takes a course that has an assessment at the end that they must pass
• If they fail, they must wait 24 hours before the 2nd attempt
• If they fail attempt #2, they must wait 72 hours before the 3rd attempt

We would like to automate this process as much as possible. Here’s what we’ve tried so far.

Option 1

• After failed test, they email us requesting a retake
• After 24 hours, someone on the training team goes in and “forgives” the exam attempt 
• The Learner then can attempt the exam.

If they pass - YAY and the course is complete on their dashboard.

If they fail, rinse and repeat the email/forgive process.

✅ This keeps the exam and content in a single course for the learner and bundled together on their dashboard

✅ The reports show the failed attempt score (the forgiven one) and the passed score.

❌ This is a manual process for both the learner and our team

❌ There can be a delay in 2nd and 3rd attempts because of emails passing through time zones and the requirement of manual intervention

Option 2

• After failed test, the fail message says they will receive an email when they are eligible for a re-take.
• A learner notification is automatically sent after 24 hours with a link to a 2nd attempt exam
• The learner clicks on the link and attempts to pass #2 (Attempt #2 is a stand-alone “course” with a single page - The Exam)

If they pass - YAY and the EXAM course is complete on their dashboard (but not the original course).

If they fail, an automated learner notification is sent after the “lock out” time with a link to their 3rd attempt.

✅ This process is automated for both the learner and our team

✅ The reports show all attempted scores when viewed by the learner name/email.

❌ The original course with the exam is never “compete” on the learner dashboard because they failed the exam

❌ This could be confusing to the learner because they will see different “courses” on their dashboard - an incomplete one for the course and the failed exam and a 2nd one for the passed exam

❌ The reporting can be confusing when viewed by the title of the exam/course because they are different content pieces

Option 3

We are looking for help here! What are others doing to automate the process of 2nd and 3rd exam attempts that are only allowed after a certain amount of time has passed?

Please let me know if I should post this elsewhere to gain traffic/feedback as to what others are doing.

Thanks!
Ruthanne