Question

How do you let learners know they received a certificate?


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Upon completion of your course, is there a feature you use or a route you take to let the learner know that their certificate has been awarded and is not able to be accessed under the “Certificate” tab of the dashboard?


5 replies

Userlevel 4
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What do you mean is not available under the Certificate tab of the Dashboard? Doesn’t yours show up there? 
I think they also get an email if I am remembering correctly. 

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Oops! I meant “now” not “not”!

Userlevel 4
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Got it….I do think I remember reading that learners also get the certificate notification in an email, but am I dreaming that? 

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I’m checking with my co-worker to see if that’s correct on our end too because that may be enough of a notification. Thank you Lisa!

Userlevel 2
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@LisaRollins  yes, you are correct. The learner does get an email notification that they have received a completion certificate. This is great, but we are still looking for suggestions on how to let our learners know at the moment they pass/complete their course (confetti, unicorns, emojis??) - it just seems so anti-climatic to just “exit course” 😉

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