How can I reset progress of the learner, if I am updating a section/page or video inside existing course.
How can I reset progress of the learner, if I am updating a section/page or video inside existing course.
Take it away and give it back. Follow these steps.
I have not been able to get this to work. If I remove an item from a user, save, then close out from the admin account, when I log back in, and then reassign the item, all of the user’s progress is still there. Even though it says, “Start Course” all progress of all lessons and quizzes remains.
What Matthew mentions above is my experience too - I also have a need to not only reset the status but also the progress within the course and currently can’t find a way to do that.
I have not been able to get this to work. If I remove an item from a user, save, then close out from the admin account, when I log back in, and then reassign the item, all of the user’s progress is still there. Even though it says, “Start Course” all progress of all lessons and quizzes remains.
What Matthew mentions above is my experience too - I also have a need to not only reset the status but also the progress within the course and currently can’t find a way to do that.
Have you double checked that “restart progress after re-enrollment” is enabled in the Enrollment - Ecommerce settings for the course? Unless this is ticked the learners progress will still be saved even after removing and re-enabling access to the course.
Thanks for the info as always
https://www.loom.com/share/0a70ca1269a14d15b7e89f3e698c14d8?sid=9c78b53b-8baa-477a-b815-53b9dddf48ae
Please let me know if you have any questions after watching the video.
Warmest regards
Jon
Thank you! This worked! The answer that I got from support was to use an API, like this:
curl -X "POST" "https://learn.thecrosbygroup.com/incoming/v2/users/e7b9bd26-c188-4052-954c-7e8d11b970da/resetProgress" \
-H 'Authorization: Bearer {removed for security}' \
-H 'Content-Type: application/json' \
-d $'{
"courseId": "06f377f0-3cc4-4580-b811-6a36c90762b0",
"revokeAccess": true
}'
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