Has anyone ever encountered this?: Learner can select answers in surveys but then can’t submit? I’m thinking it’s something with the individual’s firewall, not saying it’s a Ti glitch. But I wanted to check here if anyone experienced it or had suggestions for how to address it. (Obvious workaround is to use a different device but in some cases learners don’t have a second device to try.) Thanks in advance!
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My first thought is always to have the learner clear their cookies and cache in their web browser. The second thought is to make sure pop-ups are not blocked (I’m not sure on surveys, this may not matter). They could also try to take the survey using an incognito browser window.
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