Modern UI and Engaging Bite-Sized Learning on the Thought Industries Platform

Ribbon Communications aims to leverage the Thought Industries platform to accelerate revenue recognition by increasing course completions and reducing the time required to complete courses.

Ribbon Communications' favorite feature is the Learning Paths and Native Course Authoring capabilities. These features enable them to create structured, cohesive learning experiences quickly and efficiently in-house, significantly improving course completion rates and enhancing the overall learning experience for their users.

The Ribbon authoring team transformed lengthy, boring content into manageable segments using Thought Industries’s milestones within Learning Paths, helping learners track their progress and meet objectives through a blend of required and elective content. By leveraging Thought Industries’s intuitive admin interface, they renamed and organized content for clarity. Integrating with Microsoft Teams, Ribbon offered a blended learning experience using interactive elements like hot spots, flip cards, and knowledge checks to enhance engagement. Assessments helped track learner progress, while certificates and certifications could be showcased on LinkedIn. Additionally, Ribbon integrated WalkMe for improved learner guidance, ensuring a smoother user experience.

• Learning Paths
• Assessments
• Events
• Webinar Integration with Teams
• Share Certificates to LinkedIn Profile

Ribbon Communications has effectively configured the Thought Industries platform to significantly enhance their users learning experience. By setting up milestones within learning paths, their authoring team transformed lengthy, monotonous content into manageable segments that are either required or elective, making it easy for learners to understand their goals and track progress. They utilize the intuitive admin interface to rename content, providing better guidance through an engaging, visual journey

Seamless integration with Microsoft Teams is configured to support diverse content modalities, creating a blended learning experience that fosters engagement. Ribbon also leverages Thought Industries’s authoring capabilities to replace long videos with interactive elements like hot spots and flip cards, along with knowledge checks to ensure learning objectives are met.

The platform is also set up to allow learners to access their certificates through their dashboard and publish them to LinkedIn. Ribbon is pursuing an integration with Accredible for enhanced credentialing. Additionally, they integrated WalkMe with the Thought Industries platform to provide user guidance, further supporting a comprehensive and user-friendly learning environment.

Jeanne Hurtz

Senior Customer Success Manager