Read Me First

If you have a need for a feature that is currently not offered or feedback regarding the way things work, you can submit an idea by following the below steps.

1. Search to see if the idea already exists

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If there is already an Idea or a Discussion on the topic you are thinking about, great! Simply head over and engage on the existing Idea where you have the option to:

• Upvote
• Add a comment to the idea with any additional reasoning or a specific use case for the feature

It always helps to build on the existing engagement on a piece of content rather than trying to build it from scratch.

Tip: If you spot duplicate ideas submitted, please @mention user @thoughtindustries and we will merge the ideas. P.S. All votes are aggregated when merged.

2. Create an Idea

If you cannot find an existing Idea or Discussion that’s related to your topic, then select ‘Create a Suggestion’ on the Ideas landing page.

An Ideal Idea Format:

Subject: The high level objective of your Idea. 

Description: Details should clearly define your requirements and be one specific idea. Make sure to include:

• A clearly defined use case or business problem that is not met with current functionality.
• For enhancement requests, provide detailed requirements for the functionality that you’re seeking.
• You can include links to related ideas/docs to explain why existing functionality does not meet your needs.
• Be detailed, illustrate if you can to bring out all the components. Make sure you are using all the Product area/module names.
• Highlight the value this feature would bring for the broader community of users like you.
• Highlight the value this feature would bring to your clients/users.
• Tags contribute greatly to findability so make sure you fill out all the keywords and phrases as tags to your post.

3. Submit your Idea

Select the topic closest to the idea you want to submit from the Product Area dropdown and click Submit.

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4. What happens after you submit your idea?

When you submit your Idea, and it begins to pick up activity (a.k.a Votes and Comments) it is reviewed by the product manager who is responsible for the related feature area to determine next steps, if any. The details you provide help the Product Manager to understand the importance of the request as they consider whether to include the feature in the roadmap.

Product suggestions submitted through Ideas are weighted using a number of parameters including number of votes, complexity, impact, reach and alignment with the strategic roadmap among other factors. 

It’s never a straight route from Idea Submission to Implementation, however, as the idea progresses through the workflow we will ensure that the status label on the idea reflects the current Status. See below the current list of Statuses and descriptions:

• New: Newly submitted Idea. Has not been reviewed by a Thought Industries team member. Open for comments and votes.
• Closed: Feature Exists: Idea already exists in the platform. Not open for votes or comments.
• Closed: Duplicate: Idea has been merged into an existing idea. Not open for votes or comments.
• Open: Idea has been reviewed for completeness and open for votes and comments.
• Discovery: Idea has been accepted as a possible development candidate so initial research into feasibility begins.
• Closed: Not Feasible: Idea is not currently possible due to technical limitations. Not open for votes or comments.
• Parked: During the discovery stage it was determined that this request does not align with the current Roadmap Strategy but will be reviewed again at a later stage. Still open for upvotes and comments.
• Roadmap: Idea has been approved to be added to the Roadmap. No standard release date timeline but we will keep you updated in the Idea thread. Closed for Comments.

Released: Idea is available now. 🎉