Please see this suggestion:

Thank you ​@Thought Industries  for the release. The feature was long awaited. The add-on suggested by Giovanna is indeed important to organize the tags. If this cannot be offered in the short term, a little guide on how to check where tags are used or a report in the reporting hub would be another useful alternative.  

The Tag Manager update completely broke our tagging structure. With over 1,150 tags already in the system and ~1,000 more to be added within the next year, we are now forced to change/update all of the existing tags and discard our company wide tagging structure for our courses. Based on the response that we received via help ticket, it is disappointing that only alphabetical characters are tokenized for search and that numerical characters are excluded. This results in tags saved in the Tag Manager not to show up in the the "search as you type" field within the course Catalog Settings page.  

I appreciate the new features that allow me to edit tags in one place and add descriptions to them. However, I am frustrated because some tags do not appear as options when I try to tag multiple pieces of content. I receive the message “No matching tags are available,” even though I confirmed that the tag existed in the tag manager prior to use.

This seems to be the same issue that andrew.theisen is having as well.

Hi ​@andrew.theisen and ​@slever 

I spoke to my Product manager on your issue above and they indicated to me that there should have been no impact to existing tags with the roll out of the new Tag Managert feature.

If legacy tags are not searchable to be added to a piece if content this this needs to be investigated.

Can I please ask you both to log this as a support ticket calling out the tags you are trying to use and confirming that those tags were created prior to the roll out of Tag Manager.
Screenshots or a video of your experience would also be really helpful.

Please let me know when they are logged and I will flag the with the product manager to review.

Kind regards

Jon

@johnsynnott,

I did have issues with tags created before the Tag Manager feature was rolled out not being functional and worked with tech support #68445 on that issue. I have tags for the years 2020, 2021, etc. that were created prior to the new Tag Manager feature that stopped working. Tech support told me that my years needed an alphabetic character at the beginning and it ‘had always been that way’, which was false, as we had been using the digit tags for 2+ years prior. I ended up adding a ‘y’ in front of the digit tags to solve the issue. While this wasn’t a heavy lift for me, it could have been for a larger instance.

My current issue is that I created a tag in the manager, then tried to search it for use and it didn’t show. I will put a service request in for the new issue.

Thank you for being so responsive to questions and concerns!

Hi @Sue,

Thanks for link to the old ticket, I will look into this.

If the new tags you are creating are alphanumeric and are not showing in the Tag Search then this should certainly be logged as a support ticket and i wil flag with my Product manager.
Have a great weekend

Jon