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Question

Pulling a report on badges

  • July 21, 2025
  • 1 reply
  • 23 views

grace.filkins
Forum|alt.badge.img

We have badges setup through Credly but when I go to pull reports on awards I do not see them as being included.

 

Per an article from TI: https://support.thoughtindustries.com/hc/en-us/articles/360045745594-Setting-Up-Gamification

 

“Reporting on awards is available at Reporting  > Reports > Learner Actions > Awards Details. Here you can filter by award type, date, learner, or role type as well as download the report.”

 

Why are these excluded? I am aware I can pull reports in Credly but I am trying to compare numbers because they are off from one system to another. 

1 reply

  • New Contributer
  • January 23, 2026

I don’t use credly, but the reporting on regular badges is lacking. It doesn’t show any award types. How come TI doesn’t have a badges report indicating email and the badge received?

Also, how come there is no trigger on the email/user notifications for badges? I would love to send the file of the badges to those who actually got one.