Unanswered questions

156 Topics

wwaysonNew Participant

CSS Code

Hello, I am new to CSS and doing some self-learning. In the meantime, I am wondering if any would be so kind as to share CSS to bold and color a widget title. Thank you in advance!

5 months ago

JohnDNew Participant

asked in Design & Marketing

Anonymous

asked in Configuration, Administration & Reporting

Anyone connecting Ti to Hubspot?

Anyone connecting their Thought Industries data to Hubspot?

6 months ago

LisaRollinsInspiring

asked in Content Authoring & Management

Prerequisites

Is there any way to set up a prerequisite as an Or option….like you have to complete Content X OR Content Y to take this course/learning path? Also, how do you add a VILT with sessions as a prerequisite without having to choose each session? So, they could take any session to meet the requirement.

6 months ago

Alexis McLaughlinInspiring

asked in Configuration, Administration & Reporting

Notifications

Has anyone used something to get learner notifications to be a “push” notification on a person’s device as opposed to an email? We have a youth product and am being told that the audience doesn’t use their email at all and want us to create something that would push a notification like an app does.

6 months ago

KoreyNew Participant

asked in Configuration, Administration & Reporting

Report that shows which questions learners are struggling with

I’m looking for a report that shows the pass/fail percentage of each individual question in an assessment. I don’t particularly care which answer folks are picking, or who is getting it right/ wrong. Just trying to get a grasp of which questions people are struggling with, and which ones might be a bit too easy.Does anyone know if this is possible/ how it can be done?Thanks in advance!

6 months ago

Roxi.NevinNew Participant

asked in Configuration, Administration & Reporting

Questions about System Notifications to Learners settings

I have a few questions about the system notifications settings for admins. Are default notifications sent even if they’re not set up in the learner notifications area for specific courses or course groups? Or are emails only sent when the individual notification is created and a specific trigger is set? If a specific notification is disabled, does this mean individual emails set up in the learner notifications won’t be sent even though they’re set up to send based on triggers? How are course notifications emails classified in the system email activity report category? “Campaign” seems to be the only outlier category in the list of possible categories, but how could we determine whether an email sent was a “course starts next week” or “Course starts tomorrow” email.

6 months ago

mgkaulenInspiring

asked in Content Authoring & Management

How to Mark Learners as Attended in ILTs?

How is everyone marking learners as attended for ILTs?The only way I’m seeing is to manually select all attendees and change to attended for each meeting. This is a really tedious process for us when we have 30+ attendees for 3 meetings and we can’t doublecheck our work because there is an hour delay on all bulk functions? I’ve tried the bulk import but it just marks people as completed and doesn’t grant certificates or CEUs.Has anyone found a better way to do this?

6 months ago

mkendrickNew Participant

asked in Configuration, Administration & Reporting

Where are all of the places that the Course Group Title and Session Title appear?

I am trying to determine all of the places that a course group title and session title appear within the platform, e-mails, etc. I believe the course group title appears in the learner dashboard and I believe the session title appears in the certificate earned email, but other than those, I can’t see where else they would show up. If anyone has any additional information, it would be appreciated.

7 months ago

lukefiretechNew Participant

asked in Design & Marketing

H1 Headers and Google Search Results

Hey! I’m looking into the back-end of our website (learning.firetech.com), we don’t have any H1 headers. I can’t seem to find where this can be changed and adjusted within TI. I have changed meta titles and descriptions but that isn’t helping our Google search results. Any help and advice would be appreciated!

7 months ago

Anonymous

asked in Content Authoring & Management

Using Pendo?

For those of you in the software space - is anyone using Pendo to link to TI training? Asking for a friend 😎

7 months ago

mkendrickNew Participant

asked in Content Authoring & Management

How to extend an individual learner's access to a course?

Does anyone know of a way to extend course access on an individual learner basis (without having to use registration/redemption codes)?

7 months ago

KoreyNew Participant

asked in Configuration, Administration & Reporting

How long are learners taking to finish a course or path?

I would love to see a report that shows the duration learners spend within a course or path. If I have goals to ensure courses don’t take learners longer than X hours, this would be extremely helpful to see if it’s too difficult, or if people are just skipping through content and therefore taking much less time than I intended.

7 months ago

DenjohnsonNew Participant

asked in Design & Marketing

CSS Course for Hiding Author

Does anyone have the Code or know how to create the CSS code for hiding the Author from the My Learning widget?

7 months ago

psryan1New Participant

asked in Content Authoring & Management

Removing the word "Article" from article types

Hi all, I’m very new to Ti. I’m looking for the best way possible embed videos from Vidyard. I think the best way to do this would be through the article type, but then i have the print/share/favorite links along with “article” heading. Is there a better solution I’m not thinking about, or if not, is there a way i can remove that top header? Thanks in advance!

7 months ago

juliefiretech

asked in Configuration, Administration & Reporting

Slow Report loading? If so, would you submit a support ticket too?

Hi Friends!If your reports are loading super slow recently (within the last week), would you submit a support ticket about it? I’m hoping to get some assistance in numbers!Thanks!

7 months ago

madelinefiretechInspiring

asked in Design & Marketing

Is there CSS to adjust ribbon placement?

I have created HTML & CSS for callout notifications to our learners. However, the Ribbons are overlaying on the HTML image. Does anyone have a suggestion on how to adjust the placement so the ribbon appears behind the callout?

7 months ago

wwaysonNew Participant

asked in Configuration, Administration & Reporting

Stacked Bar Chart

Hello,I am attempting a simple report to show how many times each content is accessed.Report 1 - have to pull by content status where equal to ‘started’ or ‘completed’. This appears to give me a total count.Report 2 - shows the access per status. My thought report 1 as a stacked bar showing the total number, but also showing the number of completed and started.Thank you, Wayne

7 months ago

VandanaNew Participant

asked in Content Authoring & Management

How to reset progress in course

How can I reset progress of the learner, if I am updating a section/page or video inside existing course.

7 months ago

madelinefiretechInspiring

asked in Content Authoring & Management

How do you let learners know they received a certificate?

Upon completion of your course, is there a feature you use or a route you take to let the learner know that their certificate has been awarded and is not able to be accessed under the “Certificate” tab of the dashboard?

7 months ago

gguillenKnown Participant

asked in Content Authoring & Management

Issue Certificate WITHIN Course

Is there a way so that upon completion of a Course (in particular, we’re using “course” and “ILT” types), the certificate can be made available within the course? We don’t want learners to have to go back to the dashboard (because in many cases we’re not even using the Ti dashboard). I have 2 ideas but am open to anything else!On the final “Exit Course” screen: On the left-side navigation menu, where either it ONLY appears after cert has been earned OR that tab is always visible but it just won’t be usable/relevant/direct to a cert until the cert has been issued

8 months ago

GuylenGalarneauNew Participant

asked in Design & Marketing

Course Details not showing

For some courses the details are not showing eventhough we can see the details in the course as administrator. Anyone had this issue before ? Thanks !

8 months ago

chetler-findlayKnown Participant

asked in Content Authoring & Management

Vimeo

Hi All -My Marketing Team is looking to expand our use of Vimeo and have looped me into the sales conversation from a training perspective. I vaguely remember a few individuals through TI Office Hours that had Vimeo experience and opinions around this video platform. Anyone willing to share their experience - good, bad, ugly? I am thrilled my Marketing Team is asking my opinion but would like to know if it's going to be a good fit for training our customers. Thank you all in advance!

8 months ago

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