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Design & Marketing

Grab a cup of your favorite beverage and join the conversation around designing the learner experience.

28 Topics
79 Replies

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28 Topics

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Roxi.NevinNew Participant

posted in Design & Marketing

Anyone use subscriptions?

Hello, Wondering if anyone uses subscriptions and how you’re using them - we launched our subscription last month and it’s been quite the process. Hoping to gain ideas and insights that might help from someone who has been using them successfully. Any examples or ideas you can share?

LisaRollinsInspiring

asked in Design & Marketing

Accessibility

We have an accessibility checker that runs on our site - in the last run, it flagged a bunch of new issues as the requirements have been updated….most of which I cannot change. Anyone else working on Accessibility for their instance?

asked in Design & Marketing

Can I edit the course detail page

We would like to add the “Source” field to the course detail page - anyone know if there is a way to do that as a whole? I only see the layout for the course detail sidebarThanks-

chetler-findlayKnown Participant

asked in Design & Marketing

Powered by TI

Hello! I vaguely remember during Office Hours the ability to disable the “Powered by Thought Industries” on our site. I searched my notes, the admin site, and help articles but was not successful in locating this information. Does anyone recall where we could go to review this within the platform? Thank you!

posted in Design & Marketing

Chatbot

Anyone using a chatbot on their site? We would primarily like to use it for our public-facing pages as people are considering buying and getting started with our training. We might consider it in our courses as well, but we have limited live support hours.If so, what system are you using? I would love to see it in action - can you share a link if public-facing? Thank you!

giovanna.orlandoKnown Participant

posted in Design & Marketing

Using Ribbons to highlight new and updated content?

We’re considering to use ribbons to put some emphasis on our new and updated courses. But since the ribbons have to be manually applied or removed, we have to figure out when we will remove them. Does anyone else use ribbons in this way? How are you handling it?

Alexis McLaughlinInspiring

asked in Design & Marketing

Edit Learner Access Widget Display

We use ILT sessions inside of Learning Paths. The ideal and designed UX for the content is for the learner to find the LP, open it and see their content laid out in order. We have some pre-work set up before the live session that lives in another course (we don’t want it in the same ILT template for many reasons), then the ILTs, then some post work in anther course. The challenge we’re running into is that when the learner is enrolled in an ILT, the “events” tab appears in the learner access widget and defaults to be the front tab. Then the learner sees the event first and never clicks on the LP tab, essentially bypassing the other materials. We would love to find a way to hide this tab altogether (or at a minimum have the LP default to the front always), so that they don’t get an events tab and have to go into the LP to get to the event. We’ve tested out various codes to hide it and can’t seem to get it to work. Anyone work through something like this?

madelinefiretechInspiring

asked in Design & Marketing

Google "# Day Delivery" Removal

Does anyone know how to remove the delivery day information within Google? This information is nowhere in Ti, but I was wondering if anyone else has figured out how to remove this information when someone does a Google search for a specific content item.The screenshot below shows an online course, so delivery is automatic)

charles.zimmermanBrainy

asked in Design & Marketing

Course Bottom Navigation

Have you created custom course navigation buttons for online courses for the bottom of the page that look just like those at the top of the page? If Yes, I could use your help. Here is what I want repeated at the bottom of the page. It is not just CSS because there is no class created for bottom navigation.

wwaysonNew Participant

asked in Design & Marketing

CSS Code

Hello, I am new to CSS and doing some self-learning. In the meantime, I am wondering if any would be so kind as to share CSS to bold and color a widget title. Thank you in advance!

JohnDNew Participant

asked in Design & Marketing

Featured Content Widget

Question - Will the upcoming new Site Builder 2.0 (from Cognition) have the ability to re-arrange content in a featured widget using manually entered content? Presently to change the order of the tiles in production, you have to re-create the Featured Content widget listing in the desired order.

madelinefiretechInspiring

asked in Design & Marketing

Pop Up/Slide Out Notifications

Are we as Ti customers able to incorporate notifications on our own customers’ dashboards that are similar to what Ti uses to promote their new content/fixes (homepage pop-up) and Cognition registration (slide-out in the bottom corner of the homepage)? If yes, how do we go about that? Is it all CSS?Aside from Learner Notification emails, we want to use notifications that will appear while the learner is either on their dashboard or at check-out.

lukefiretechNew Participant

asked in Design & Marketing

H1 Headers and Google Search Results

Hey! I’m looking into the back-end of our website (learning.firetech.com), we don’t have any H1 headers. I can’t seem to find where this can be changed and adjusted within TI. I have changed meta titles and descriptions but that isn’t helping our Google search results. Any help and advice would be appreciated!

DenjohnsonNew Participant

asked in Design & Marketing

CSS Course for Hiding Author

Does anyone have the Code or know how to create the CSS code for hiding the Author from the My Learning widget?

madelinefiretechInspiring

asked in Design & Marketing

Is there CSS to adjust ribbon placement?

I have created HTML & CSS for callout notifications to our learners. However, the Ribbons are overlaying on the HTML image. Does anyone have a suggestion on how to adjust the placement so the ribbon appears behind the callout?

GuylenGalarneauNew Participant

asked in Design & Marketing

Course Details not showing

For some courses the details are not showing eventhough we can see the details in the course as administrator. Anyone had this issue before ? Thanks !

asked in Design & Marketing

Remove gifting option

Hi!Has anyone been able to remove the gifting option from a specific content type or individual piece of content? We know we can’t turn it off, but I thought we could just remove that block of text possibly.If so, can you guide me in how to do this?Thank you!

mgkaulenInspiring

asked in Design & Marketing

Multiday Events - Learner Notifications

Hey all,We seem to be having an issue with learner notifications and multiday events. We are trying to send reminder emails out 2 weeks, 1 week, and 1 day before the start of the session. Because there are 3 meetings in this session, our attendees end up getting 9 reminder emails + confirmation + follow up. Obviously this is too many emails, so we are looking into how to cut back on the number. We use pre/post learning which means that the session start date is set way before the actual meeting because we need people to access content and information ahead of time.Has anyone found a way to set up learner notifications for a course group that send based on the first meeting date in the session?

IreneKnown Participant

asked in Design & Marketing

Use of Custom CSS in widgets - Affecting all content even when the widget is not there?

Hello, I am trying to use a CSS code to modify a video widget in a specific dashboard layout. I used the CSS class names provided by TI. In sandbox it worked and I got the look i wanted, but once I moved the code in production I noticed that it was affecting all the videos, and I was not even used in a widget.My understandig of how we can use CSS to modify a widget is that you can create it in Design>Theme> Custom Code leave it there, and then use the classes you need in the widgets you want.I tried to use my own CSS classes (because I thought that maybe the ones provided by TI were used in TI code already) but they would not work.Am I missing something? is there anyone that had the same or similar issues with Custom Code and can suggest a solution or best practice?Thank you!Irene

LisaRollinsInspiring

asked in Design & Marketing

Email formatting

We have our invitation emails formatted with our logo and a banner across the bottom. On most emails, it appears properly, but some of our users get a huge version of the images….like the social media icons are the size of the screen. Anyone else experience this and if so, what are some options for us to make sure everyone is getting the properly formatted sizing on the email? Thanks!

asked in Design & Marketing

Logo requirements

Hello all!Does anyone know what the logo requirements are? I need to give my designer specifications for what I need when adding a logo to our client panoramas and I cannot find that information anywhere in the Ti help documentation :( Only thing I can find is size, but not file type. Thanks!

asked in Design & Marketing

Where does the modal description in ecommerce products appear?

I’m hoping someone has worked with ecommerce products and knows where the “modal” description shows up. I know for sure it shows up in a collection detail page, but wasn’t sure if it shows up anywhere else?Thanks-

A

posted in Design & Marketing

Anyone else getting random Ti ads in the admin interface?

They've been showing up on our Content and Registration code pages so far that we have seen! We are absolutely not interested in seeing Ti ads when we’re trying to do work.Just to explain a bit, they’re breaking up our data lists on these pages - data, then ad, then back to our data. It just seems a bit obnoxious to me for Ti to do this - wondering what you all think? Or if no one else has seen these, maybe it’s a bug in our site only??

A

Anonymous

asked in Design & Marketing

Monetizing?

Are you charging for your education? Let me know how you’re using it.

A

mgkaulenInspiring

posted in Design & Marketing

Workaround for the broken hex code box

As I’m sure most of us have figured out by now, we are unable to type a hex code box without it auto filling with the wrong hex code and then deleting when we try to fix it. We currently type out the hex code somewhere else and then copy it over. Seems to work well. Just annoying. Has anyone come up with any other solutions?

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