In this two-pronged approach, Heather Morton, Director of Learning and Organizational Development, and Shannon Hill, Editor-in-Chief, from CentralReach introduce their organization as the customer of the month, outlining CentralReach's role as a leading provider of autism and IDD care software for ABA service organizations. They discuss their decision to choose an LMS platform, which allows them to offer both B2B and B2C solutions, emphasizing its flexibility, e-commerce capabilities, and support for diverse learning content. They highlight their plans to integrate AI and their dedication to enhancing the user experience, including improving learner dashboards and maintaining open communication with their users. Their future goals include developing competency solutions, creating micro-courses, and expanding AI integration, ultimately aiming to deliver high-quality training and support services to their user community.
