Content Authoring & Management

What tools are you using to build content? How do you structure it? How do you curate it? Grab a cup of your favorite beverage and let's discuss.

  • 107 Topics
  • 329 Replies

107 Topics

K
kristinmizeKnown Participant
asked in Content Authoring & Management

Trying to audit content for all existing custom fields that are being used

We have over 400+ pieces of content in our system and did not do the best job of ensuring all custom fields + tags were as accurate as they should have been. The custom fields + tags are pulled into the catalogs to help a customer search through our content to find what is relevant to them. We need to basically conduct an audit of every single piece of content and the custom fields + tags that are attached. Does anyone know if there is a report you can run to do this? Or do we have to go into each individual content item, check the custom fields + tags and basically maintain a spreadsheet outside of TI to do this? Thanks for the help! 

4
giovanna.orlando
1 day ago
charles.zimmerman
charles.zimmermanBrainy
asked in Content Authoring & Management

Expose the WYSIWYG editor in Assessments

It should not be a hidden secret to learn that there is a web editor in assessment options. 

2
charles.zimmerman
16 days ago
D
dhallInspiring
asked in Content Authoring & Management

Rise Modules - SCORM 2004 4th edition - Course Embed - Help Please

Hello community, I’m hoping someone can help me with an issue we are experiencing with SCORM 2004 (4th edition) packages we are exporting from Articulate 360 Rise tool. We export them with the following settings:LMS - SCORM 2004 Edition - 4th Edition Tracking - Track using course completion - 100% Reporting - Complete/Incomplete Exit Course Link - ON Hide Cover Page - OFF Reset Learner Progress - OFFWe then import it into the Asset Library and create a SCORM page in a course. The SCORM Page has the following settings:Width - Default Height - Default Embed SCORM on page? - NO We did try this one on YES but the behavior remained the same. Prevent Course Progress? - YES Reset SCORM session data after completion? - NO Disable cross-domain requests? - YES  We tried this one as NO originally, but the behavior remained the same.  Okay, so published the section, released the course, then went to test it with a Learner. Interacting with the SCORM is 100% normal, everything behaves as it should

8
D
20 days ago
D
dhallInspiring
asked in Content Authoring & Management

Is there a way to remove a Tag option from the dropdown list?

We had someone mistype a tag and then it got applied to over 100 courses. We just finished changing it to the correct version of the tag, however we still see it in the list.Is there anyway to remove that Tag option from the dropdown so it doesn’t populate anymore?We’ve confirmed it doesn’t exist on any other courses now so it’s completely no longer in use.

1
C
24 days ago
J
juliefiretech
asked in Content Authoring & Management

View Time for SCORM files

Our course lessons are created in Rise and uploaded to TI as SCORM 2004 (4th edition) files -We are having random issues with learners reporting view time issues on their SCORM files (Course lessons) -often we get reports that view time is inaccurate - sometimes it shows 0.0 hours when a learner has actually completed a course! Sometimes it just records an inaccurate amount of time - obviously this is a “he said/she said” issue, but when looking at the SCORM activity logs - it definitely looks like there is significant activity, but it very often ends up as Incomplete/Unknown. TI support suggests this could be due to browser settings or using incognito or VPN - all of which are possibilities. We always confirm that our learners are using an up to date browser as well as suggesting to not use private/incognito browsers.Does anyone know how to actually read those SCORM Activity logs? We’ve seen a log time indicate 4 hrs (first timestamp to last timestamp) for just 1 lesson - but the view

1
A
29 days ago
KyleITI
KyleITIInspiring
asked in Content Authoring & Management

Is anyone experiencing issues with the % of Video Viewed Completion Criteria?

We occasionally receive requests from learners who claim they have watched required course videos, usually going as far as saying they have done so “multiple times”. This puts us in an awkward position, as we are never ever to replicate the issue on our devices. Has anyone seen issues with this setting on certain web browsers or devices? Or do we continue to treat these requests with skepticism :) 

3
charles.zimmerman
1 month ago
J
juliefiretech
asked in Content Authoring & Management

Learning Path run date?

Hello friends!After this week’s Office Hours, I was inspired to create some learning paths! I have something showing up that is confusing and not needed - can anyone help me figure out what this is? & if I can remove it? I looked through Translations and couldn’t find this particular line. 

9
charles.zimmerman
1 month ago
D
dhallInspiring
asked in Content Authoring & Management

Resetting a Competency Assessment

Am I overlooking how to reset a user’s Competency Assessment attempt?I configured an Competency Assessment in Courses > Settings > Competency Assessment, added it to a Learning Path Milestone, and configured it to only allow the learner to attempt it once.After I tested it and purposefully failed, I can see my results (Learning Path > Reporting > Competencies) but I cannot “Forgive” the attempt anywhere.I also do not see the “Assessment” under the Assessments section in the user activity, just one from a different course. Am I missing something? What’s the purpose of the Competency Assessment if I can’t forgive or use it to actually assess learners?

3
C
1 month ago
NickStriegel
NickStriegelNew Participant
asked in Content Authoring & Management

Possible to populate catalog with multiple tags?

We are hoping to populate a “recent news” catalog of articles, and would like to include articles with multiple tags for a specific Panorama.  For example, we’d like articles with the tag “News” as well as those tagged with “Instructor News” to be populated in this specific catalog. But from the catalog widget, it seems like I’m only able to use a single tag to populate the widget. I seem to break the widget when i modify tags:”News” with any additional tags.   Anyone doing something similar and know if this is possible?  

9
NickStriegel
1 month ago
A
Alexis McLaughlinInspiring
asked in Content Authoring & Management

Delete a certificate from a learner transcript

Wondering if anyone has a solution for this…  We very regularly need to adjust course completions for learners that get credit for a course that they didn’t actually complete. In this scenario, the learner will have logged into an ILT (so they show up on the attendance report) and then have to leave part way through. They look like they attended, so they are marked as such and then a completion certificate is issued. Days/weeks later, the learner contact customer service because they want to re-schedule the session they needed to leave early from. Customer service will change the completion status and the attended status allowing the learner to reschedule, however we can’t get the certificate to come off of the learner’s transcript.  TI has some people working on a solution to try to help using 3rd party tools, but we aren’t there yet. This doesn’t seem to be too off the wall and I’m wondering if anyone else may have figured out how to work through revoking a certificate? 

1
M
1 month ago
K
kristinmizeKnown Participant
asked in Content Authoring & Management

Setting a Password for a Course Section? How do you do this?

How do you set the password for a section in a course? Here is the support article I was referencing but it does not mention how to actually set the password. I do not see this as an option in the course authoring page, nor in the details. Any help is appreciated! Thanks!

3
charles.zimmerman
1 month ago
A
Alexis McLaughlinInspiring
asked in Content Authoring & Management

SCORM Connect

Does anyone use SCORM Connect? If you do, what has your experience been with it and specifically how is the reporting for you? I know so much depends on the client LMS and what gets sent back, but just curious if we’re the only ones that seem to have a hit or miss experience with it. 

16
Roze
1 month ago
karen.swindells
karen.swindellsCommunity Manager
posted in Content Authoring & Management

Video Stock Footage

I had a great conversation this week with Ti customer Linda Glass from Lauable Learning this week about the work her and her team are doing to create video content within the platform. And Linda was wondering the following:- If you are currently buying stock footage for training videos, where do you purchase your footage? - When it comes to sourcing stock footage, what are you searching for and not finding?Please let us know what you are doing?

1
L
1 month ago
W
wwaysonNew Participant
asked in Content Authoring & Management

Report on existing content completion settings

Hello, I need to audit the completion settings for existing content.  Per Ti, the system does not have a way to generate a report to see this information. Does anyone have any suggestions for this type of data review? What content related data and settings can be generated with out of the box data field access?I will add a separate request to have ability to generate a report with all content settings for overall content management.Thank you, Wayne 

0
W
2 months ago
M
mkendrickNew Participant
asked in Content Authoring & Management

course group/session creation issue

We created a course group in our sandbox environment and promoted/copied it to our production environment. Once in production, we created one session from the course group before we realized that two of the sections of the course group had not been published. We immediately published them in the main course group, but ever since then when we create a new session from it, one of the two sections that weren’t originally published still creates one of those sections as unpublished in the new session (even though both sections are now published in the course group). Has anyone else run across this bug? If so, have you figured out a solution/fix for it?thanks,

4
charles.zimmerman
2 months ago
B
Becky HayNew Participant
asked in Content Authoring & Management

Multi-Lingual SCORM Module

I am wondering if you can point me in a direction for this.We are looking to combine our English and Spanish versions of each individual module into one module so that the LMS tracks either version as one object. The learner would choose their preferred language at the start of each module.  I have been researching this topic and have not found mush on it. Any help in pointing to resources would be much appreciated.

1
J
2 months ago
jonathan_iti
jonathan_itiNew Participant
posted in Content Authoring & Management

Learner Communication: Completion Criteria

Does anyone have a good way that you communicate to students how completion criteria work in a course?In Ti, a check mark and status circles can mean different things depending on the page type. We primarily use video and assessments as completion criteria but have found that a green check mark or bubble don’t communicate the same thing per page.We’ve included a ‘Before You Begin’ slide-deck (a few examples below) to inform learners what tools are available in a course and we feel like completion criteria should be explained just as easily.   

2
jonathan_iti
2 months ago
J
JinNew Participant
posted in Content Authoring & Management

Poor Image Resolution

Hi all, When you create content in pages like highlight zones, TI suggests the resolution to be 1000x563px. This is horrible resolution as learners wont be able to see the finer details in the image. Im wondering if any of you found a workaround for this?

2
J
3 months ago
M
madelinefiretechInspiring
asked in Content Authoring & Management

Limit Days of Access After Enrollment? on Learning Path

I’m building a learning path, and I’ve limited the days of access after enrollment to 180 days. However, the learning path is composed of courses that all have 90 days as their “limit days of access after enrollment.” will this contradiction of access days affect learners? Which access date will override the other? The 90 days within the individual course or the 180 set for the learning path?

4
M
3 months ago
M
madelinefiretechInspiring
posted in Content Authoring & Management

Session Titles different than Catalog Settings Title

Hey everyone! I’d love to discuss the pros and cons of using content Session Titles with back-end-facing naming conventions compared to using content Catalog Setting Titles with customer-facing naming conventions.For example, we want to include the course number (SKU) in the Session Title to differentiate like-named courses. So for a course titled Troubleshooting with the SKU FAS 360 2022, the Session Title would be “Troubleshooting (FAS 360 2022)” and the Catalog Settings Title would be “Troubleshooting”. See screenshot below: This change will help us as we have other courses with the name Troubleshooting but with different SKUs as some are intermediate-level and some are advanced. So when making registration codes and learning paths, the different course names will be easier to identify in the course list from the search. However, we have noticed, that despite the Session Title being back-end facing, it is what appears on our certificates as we include the “Content Title” as a field

4
M
3 months ago
charles.zimmerman
charles.zimmermanBrainy
asked in Content Authoring & Management

How do you manager ILT in a Learning Path?

There is so much to consider.  The only thing that I am certain of is that you would NEVER put an individual session in a Learning Path unless that LP has a short shelf life.  Currently I am adding the Parent/Root/Primary content to the LP but the way ILT is structured, I find it all very confusing.  I then select to let the learner chose from any session available. Sometimes this works and sometimes not.What to do to keep it clean?  Are you archiving your past events or just unreleasing them?  I would love to do a Zoom and let you share your best practices with me if you are willing.  Thanks for the consideration and add what you can here for others who also struggling with ILT in a LP.  

4
M
3 months ago
M
mgkaulenInspiring
asked in Content Authoring & Management

Downloadable Resource Content Type

Hi Everyone! We are looking for a way to easily assign downloadable content to individual learners.We have tried articles but it doesn’t look great at all when trying to use it just for the file download. For Instructional videos, we are able to use the video content type.For Downloadable PDFs we are able to use a micro course with a PDF viewer with download enabled.We have yet to figure out how to share a downloadable excel file or similar items. Does anyone have any experience in trying to do this? What did you find works the best?

2
M
3 months ago
J
juliefiretech
posted in Content Authoring & Management

Report of courses used in Learning Paths

Does anyone have any good suggestions for how to get a list/report of what courses are being used in Learning Paths? I asked support about this & was given the suggestion to list the courses in the SKU field - unfortunately, we already use the SKU field for course numbers, so that won’t work for us. Thanks!

4
charles.zimmerman
3 months ago
S
Susan GearingNew Participant
asked in Content Authoring & Management

Featured Content Carousel - Item Order

Hi Everyone - I’m trying to see if I can re-order the content without having to go in and recreate them all everytime I add something to a featured content carousel. Has anyone found a way to do this?

1
charles.zimmerman
4 months ago
S
Susan GearingNew Participant
posted in Content Authoring & Management

Searching

I’d love for Ti to have a more powerful search function. Automatic would be good where by you don’t need to press enter. Also having a wider - free text - search across the platform and not just within the course layout.  We use the course content for some pretty content/data heavy stuff and at the moment I need to ensure our learners know that they need to search within the course layout to find what they need and even then the results are not the easiest to understand. They wont find it from the main search as the 500 character limit means I can’t add nearly enough options to even come close. Does anyone else have improvements they’d like to see in the searching? 

2
charles.zimmerman
4 months ago
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