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Content Authoring & Management

What tools are you using to build content? How do you structure it? How do you curate it? Grab a cup of your favorite beverage and let's discuss.

  • 147 Topics
  • 486 Replies
147 Topics
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Alexis McLaughlinInspiring
asked in Content Authoring & Management
“offline player” for SCORM

Wondering if anyone has figured out a solution for an offline player for SCORM courses? 

80
A
2 months ago
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kristinmizeInspiring
asked in Content Authoring & Management
Events Sidebar Layout Issues

Hello! Just curious if anyone else is experiencing issues with their sidebar layout specific to Virtual Events? Our start button is not displaying and when we go to edit the layout in the design tab - the changes do not display across our instance. I have submitted a support ticket, but was curious if others are experiencing this, and if you have found workaround solutions? Thanks!

344
J
3 months ago
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dhallInspiring
asked in Content Authoring & Management
Differences between Site course page and Pano course page (Child Editing Enabled)

I feel like I know the answer to this, but I’m curious if there is a way to see or highlight differences between the Site Level page and a Pano Level page in a course when we enable the “Unlocked for editing by children?” is enabled.I understand some of the use cases I’ve seen on the community, such as an Instructor Bio page that would be unique to each specific panorama, however that’s not applicable to us.We just ran into a situation where an assessment had “Unlocked for editing by children?” enabled, and the question was modified at the Site level. After changes were saved and published, the test user took the assessment and saw an old variation of the question. The only way we could get the user to see the new variation is to disable the “Unlocked for editing by children?” field. Thoughts?

101
D
3 months ago
charles.zimmerman
charles.zimmermanGenius
asked in Content Authoring & Management
Publish Changes Affect in Progress Learners?

Can you make changes to a course that folks are in progress of taking?  We know Publish pushes changes but does it push changes to in progress learners?  I know that SCORM changes DO NOT affect in progress learners even if you publish.  If I can make time, it’s a simple test, but if you already know everyone could benefit.

664
charles.zimmerman
4 months ago
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Anonymous
asked in Content Authoring & Management
Scheduled Reports. One place or any place to see them?

Is there somewhere I can go to see what reports I have scheduled, edit the criteria, and generally manage delivery?  So let's say that person A receives a report and Person B would now like it also.  For the sake of a use case, let's also say that it's a standard report and I don't know which one or who I initially set up, the criterium, etc.  I have a feeling this may be a product enhancement suggestion but thanks for the consideration.  Currently, I do not know who I have scheduled for what.  I did also submit a help desk ticket for this but if possible, it seemed others may want to know.

10416
Thought Industries
4 months ago
grace.filkins
grace.filkinsInspiring
asked in Content Authoring & Management
Recommending a learning path through an assessment

Is there a way to recommend a learning path based on an assessment? I tried a competency assessment and you can only assign them one course at a time, when I want to ask them to take courses or learning paths based on an answer.  Example: Are you new to MongoDB? If they answer Yes they are assigned 2 learning paths. If no they are assigned a different learning path.  I have looked at using the recommendation assessment but my understanding is that I can not create different recommendations, and it can only be applied to layouts, not an individual page.

150
grace.filkins
5 months ago
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dhallInspiring
posted in Content Authoring & Management
How are you using Bongo Video assessments?

Hello all!We are getting into using Bongo Video assessments and we are starting with strictly “Rubric” grading. I’m curious how others are using Bongo and what are some features or functionalities that you really like. Also any advice you’d like to share or tips and tricks are always welcome!We also had a question about “Peer Review” and how that works. I couldn’t find anything on the support.thoughtindustries.com site with “Peer Review” other than Main Site learners cannot Peer Review Panorama learners.Looking forward to the conversation!

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D
5 months ago
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LisaRollinsInspiring
asked in Content Authoring & Management
Prerequisites

Is there any way to set up a prerequisite as an Or option….like you have to complete Content X    OR    Content Y to take this course/learning path? Also, how do you add a VILT with sessions as a prerequisite without having to choose each session? So, they could take any session to meet the requirement. 

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L
5 months ago
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juliefiretech
posted in Content Authoring & Management
Any SCORM Connect users?

Hello-Anyone out there that uses SCORM Connect files for customers? We have a couple of customers that we supply SCORM Connect course files to that use them in their company LMS. My question is about certificates - can a SCORM Connect user receive our Thought Industries completion certificate if they don’t have access to their Ti dashboard?Thanks!--Julie 

13413
charles.zimmerman
5 months ago
charles.zimmerman
charles.zimmermanGenius
asked in Content Authoring & Management
API assigned content Flow?

I have a theory that I am testing and if you have any experience to share that would be wonderful.  If content with Certificate assigned via API, the API assign content does NOT look back to reset previous completion and it disregards the rules of the Certificate.  If you want the completion to be reset then you will need to include that in an API call.  Additionally, if you want a new updated cert to follow completion then that too is an additional API call.  The summary here is that I believe if started with API grant access then it is additional API calls to manage recert and progress reset.  The LMS/LXP is assuming you have a complete API workflow.  The LMS does not handle API grant the same way it handles Admin grant access or Learner elective grant access.  Your input will be so appreciated.  Thank you.

70
charles.zimmerman
6 months ago
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Selina LopezNew Participant
asked in Content Authoring & Management
Reduce number of active hours of "shareable" launch SCORM URL

launch links generated when a learner opens Scorm content in a new window expire only after 24 hours. This gives the recipient a lot of time to duplicate content or share it with someone else who is not suppose to have access to it. If possible, we should reduce the number of active hours of the url

40
S
6 months ago
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dhallInspiring
asked in Content Authoring & Management
Rise Modules - SCORM 2004 4th edition - Course Embed - Help Please

Hello community, I’m hoping someone can help me with an issue we are experiencing with SCORM 2004 (4th edition) packages we are exporting from Articulate 360 Rise tool. We export them with the following settings:LMS - SCORM 2004 Edition - 4th Edition Tracking - Track using course completion - 100% Reporting - Complete/Incomplete Exit Course Link - ON Hide Cover Page - OFF Reset Learner Progress - OFFWe then import it into the Asset Library and create a SCORM page in a course. The SCORM Page has the following settings:Width - Default Height - Default Embed SCORM on page? - NO We did try this one on YES but the behavior remained the same. Prevent Course Progress? - YES Reset SCORM session data after completion? - NO Disable cross-domain requests? - YES  We tried this one as NO originally, but the behavior remained the same.  Okay, so published the section, released the course, then went to test it with a Learner. Interacting with the SCORM is 100% normal, everything behaves as it should

34813
J
6 months ago
Roze
RozeActive Participant
asked in Content Authoring & Management
Completion Criteria - TIME

Anyone experiencing an issue with completion criteria that when you take a parent course, place it in a panorama and then set the time criteria to X (30 seconds in this case) that it propagates that time criteria up to the parent? Also, shouldn’t placing a course within a panorama isolate it so that changes of that type could be made to the panorama level course? Thanks! Thought that deselecting “force linear progress” might be an answer but that change pushes upward to the parent as well. 

396
charles.zimmerman
6 months ago
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dhallInspiring
asked in Content Authoring & Management
How does Due Date on Learning Paths work?

I recently set up Due Dates for all my learning paths for my side of the org and I’ve noticed the only way a Due Date is being assigned to a Learning Path is if a Manager enrolls them into the Learning Path.Here are some screenshots of some reports showing the Type and Source with Due Dates and without.Manager enrollment creates the “Enrollment” type and generates a Due Date.Learners starting LPs from Catalog doesn’t generate a Due Date.What am I missing? From what I can tell, I can’t go through and manually assign due dates for each Learner to Learning Path, but why if they access it from the Catalog, it doesn’t generate a Due Date for them?

345
D
6 months ago
chetler-findlay
chetler-findlayInspiring
asked in Content Authoring & Management
New Courses & Content in Progress vs. Panorama Admin View

Hi All,I need a little help from some TI experts to help talk through a scenario and think if there are any solutions - I had a few ideas but in testing, they did not pan out. We use Panoramas. Every customer of ours is in their own Panorama. Every customer gets an Admin for them to login and manage their own Learners. From the Pano Admin view, they can access our courses / content. My challenge is, that the courses we are currently working on for Edits or Pending Validation are also viewable to these customers. In the end, it's not a big deal but I would hate for them to see information that may not be fully defined, vetted, accurate, and cleaned up. All of these courses have EDIT MODE or DRAFT within their title, 1) for us to track internally on the backend and 2) my hope is that the customer Admin knows that they are currently being worked on and therefore may not be complete. My Question: Is there a way to find these courses from a Pano Admins view? Few other notes:We provision our

393
chetler-findlay
6 months ago
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jeananneInspiring
asked in Content Authoring & Management
Feedback on upcoming Redesigned Content Creation Flow

This morning we reviewed the upcoming redesign of the content creation flow by enabling the Preview toggle that has been made available.  We have a number of concerns with this new feature and would like to understand if this will be optional or if all users will be forced to accept this change?ConcernsCustom Content Types are not included in the new wizard.  This means that it adds both confusion and extra clicks each time we need to create a new content item (i.e. navigating to the Design Tab > catalog and change content type to a custom type). The UI is jarring and confusing - the screen background turns blue and all the navigation menu disappears. It feels like you are redirected to an external app We would like to understand what the value proposition is for this change?  For users that are very used to the existing process, what value does it offer for them? Given that this change is due to be rolled out on June 18th we would appreciate if you can confirm if this is optional o

28431
C
6 months ago
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dhallInspiring
asked in Content Authoring & Management
How do you track when content needs to be reviewed for accuracy?

Wondering what the others in the community do to track when content or course needs to be reviewed for accuracy. What’s your tracking method and what’s your cadence?My team handles training content for technical software, and with the rapid developments of our product, it is always changing so we don’t want stale / inaccurate information existing. Curious what others do and looking forward to the reponses!

253
J
7 months ago
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Alexis McLaughlinInspiring
asked in Content Authoring & Management
Learning path expiration dates

We are using learning paths for content and have the need to extend out the time frame from time to time. For example, they buy for 1 year, something happens and we want to extend their access by 2 more months. How are you managing this? In our conversations with content set up, it doesn’t seem like there is any way to manage this on TI if we enter in an expiration date/time frame. We’re being told to manage this time frame off platform and not enter an expiration date at all. This is just posing some internal challenges and wondering if anyone has figured out how to do it in TI?

40
A
7 months ago
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dhallInspiring
asked in Content Authoring & Management
During migration, courses were put at Site Level. Can we move them to Panorama level?

As the title says. We are working to figure out Panorama level content authors and have deduced that they cannot edit anything built at the site level, unless each PAGE in the course is modified. With over 200 courses and on average 3 pages per course, we’re looking at ~600 page modifications, which comes to about ~30,000 mouse clicks. Ain’t nobody got time for that. Is there a way to logically “move” the course from the site level to the panorama level? We tested this with the role and confirmed that they could create the course at the panorama level, and it could still be edited at the site level, without impacting the author at the panorama level.Is this doable? Maybe via API? I’d rather not have try to “rebuild” every course at the panorama level because then we’re dealing with completion data issues.  Thanks in advance for the details!

243
A
7 months ago
gguillen
gguillenInspiring
asked in Content Authoring & Management
Lock survey until end of course?

Does anyone have a clever solution for this?:All of our courses have an end-of-course survey (assesment), which is a required completion criterion. We are finding that some people are completing this (well) before the last day of class. Is there a way to lock the survey until a certain point? (e.g., lock until attendance has been marked, locked until a dynamic date). (We have considered a) locking a section until a certain date, except then we’d have to manually set that date on every session. b) Forced linear progression is also not an option for us because we don’t want EVERY piece of content in the course to have forced linear progression.)TIA for any creative solutioning!

293
A
7 months ago
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juliefiretech
asked in Content Authoring & Management
View Time for SCORM files

Our course lessons are created in Rise and uploaded to TI as SCORM 2004 (4th edition) files -We are having random issues with learners reporting view time issues on their SCORM files (Course lessons) -often we get reports that view time is inaccurate - sometimes it shows 0.0 hours when a learner has actually completed a course! Sometimes it just records an inaccurate amount of time - obviously this is a “he said/she said” issue, but when looking at the SCORM activity logs - it definitely looks like there is significant activity, but it very often ends up as Incomplete/Unknown. TI support suggests this could be due to browser settings or using incognito or VPN - all of which are possibilities. We always confirm that our learners are using an up to date browser as well as suggesting to not use private/incognito browsers.Does anyone know how to actually read those SCORM Activity logs? We’ve seen a log time indicate 4 hrs (first timestamp to last timestamp) for just 1 lesson - but the view

382
charles.zimmerman
8 months ago
Roze
RozeActive Participant
asked in Content Authoring & Management
Learner Self-Certification to Validate Course Completion

Hello, all. Does anyone use a learner self-certification to validate the completion of a course? I.e., “You must check the following boxes to receive credit for this course.” And the tie that to a completion criteria? I’ve tried using all the assessment tools (what’s available in my instance) but nothing works as I had hoped. The closest I got was using the Reflection / Select Boxes option but it won’t force the boxes to be checked even though I’ve selected “Prevent learner from progressing until reflection is answered.” See the images below. Anyone have a suggestions or know of a premium feature that does this effectively? Thanks!   

537
charles.zimmerman
8 months ago
jonsynnott
jonsynnottCommunity Manager
asked in Content Authoring & Management
I’m interested to know if TI has any clients that provide Continuing Legal Education (CLE) programming?

I’m interesting to know if TI has any clients that provide Continuing Legal Education (CLE) programming? In the US, most states have a CLE requirement whereby attorneys need to earn X credits through live (online or onsite) and/or on-demand (online) programming during a period of time (1, 2 or 3 years depending on the state).  @Jim Walker for Mark.

10
jonsynnott
8 months ago
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dhallInspiring
asked in Content Authoring & Management
Enable Course Menu expanded by default

Couldn’t find anything on the Support site nor the community. I’m hoping it’s something I am overlooking, but I would like to be able to have the course menu automatically expanded when a learner goes into a course.This is what they see: This is what I want them to see: I would have thought it would be under “Utilities” or “Appearance” but I can’t find anything that explicitly states it will start the course with the menu opened.Please tell me I’m missing something and this is not a feature request because it already exists!​​​​​​​

373
D
8 months ago
KyleITI
KyleITIInspiring
asked in Content Authoring & Management
Is anyone experiencing issues with the % of Video Viewed Completion Criteria?

We occasionally receive requests from learners who claim they have watched required course videos, usually going as far as saying they have done so “multiple times”. This puts us in an awkward position, as we are never ever to replicate the issue on our devices. Has anyone seen issues with this setting on certain web browsers or devices? Or do we continue to treat these requests with skepticism :) 

776
H
8 months ago
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