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Content Authoring & Management

What tools are you using to build content? How do you structure it? How do you curate it? Grab a cup of your favorite beverage and let's discuss.

  • 170 Topics
  • 566 Replies
170 Topics
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dhallInspiring
asked in Content Authoring & Management
Resetting a Competency Assessment

Am I overlooking how to reset a user’s Competency Assessment attempt?I configured an Competency Assessment in Courses > Settings > Competency Assessment, added it to a Learning Path Milestone, and configured it to only allow the learner to attempt it once.After I tested it and purposefully failed, I can see my results (Learning Path > Reporting > Competencies) but I cannot “Forgive” the attempt anywhere.I also do not see the “Assessment” under the Assessments section in the user activity, just one from a different course. Am I missing something? What’s the purpose of the Competency Assessment if I can’t forgive or use it to actually assess learners?

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Community Team
NickStriegel
NickStriegelActive Participant
asked in Content Authoring & Management
Possible to populate catalog with multiple tags?

We are hoping to populate a “recent news” catalog of articles, and would like to include articles with multiple tags for a specific Panorama.  For example, we’d like articles with the tag “News” as well as those tagged with “Instructor News” to be populated in this specific catalog. But from the catalog widget, it seems like I’m only able to use a single tag to populate the widget. I seem to break the widget when i modify tags:”News” with any additional tags.   Anyone doing something similar and know if this is possible?  

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NickStriegel
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Alexis McLaughlinInspiring
asked in Content Authoring & Management
Delete a certificate from a learner transcript

Wondering if anyone has a solution for this…  We very regularly need to adjust course completions for learners that get credit for a course that they didn’t actually complete. In this scenario, the learner will have logged into an ILT (so they show up on the attendance report) and then have to leave part way through. They look like they attended, so they are marked as such and then a completion certificate is issued. Days/weeks later, the learner contact customer service because they want to re-schedule the session they needed to leave early from. Customer service will change the completion status and the attended status allowing the learner to reschedule, however we can’t get the certificate to come off of the learner’s transcript.  TI has some people working on a solution to try to help using 3rd party tools, but we aren’t there yet. This doesn’t seem to be too off the wall and I’m wondering if anyone else may have figured out how to work through revoking a certificate? 

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kristinmizeInspiring
asked in Content Authoring & Management
Setting a Password for a Course Section? How do you do this?

How do you set the password for a section in a course? Here is the support article I was referencing but it does not mention how to actually set the password. I do not see this as an option in the course authoring page, nor in the details. Any help is appreciated! Thanks!

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charles.zimmerman
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mkendrickNew Contributer
asked in Content Authoring & Management
course group/session creation issue

We created a course group in our sandbox environment and promoted/copied it to our production environment. Once in production, we created one session from the course group before we realized that two of the sections of the course group had not been published. We immediately published them in the main course group, but ever since then when we create a new session from it, one of the two sections that weren’t originally published still creates one of those sections as unpublished in the new session (even though both sections are now published in the course group). Has anyone else run across this bug? If so, have you figured out a solution/fix for it?thanks,

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charles.zimmerman
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Becky HayNew Contributer
asked in Content Authoring & Management
Multi-Lingual SCORM Module

I am wondering if you can point me in a direction for this.We are looking to combine our English and Spanish versions of each individual module into one module so that the LMS tracks either version as one object. The learner would choose their preferred language at the start of each module.  I have been researching this topic and have not found mush on it. Any help in pointing to resources would be much appreciated.

391
jonsynnott
jonathan_iti
jonathan_itiNew Contributer
posted in Content Authoring & Management
Learner Communication: Completion Criteria

Does anyone have a good way that you communicate to students how completion criteria work in a course?In Ti, a check mark and status circles can mean different things depending on the page type. We primarily use video and assessments as completion criteria but have found that a green check mark or bubble don’t communicate the same thing per page.We’ve included a ‘Before You Begin’ slide-deck (a few examples below) to inform learners what tools are available in a course and we feel like completion criteria should be explained just as easily.   

442
jonathan_iti
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JinNew Contributer
posted in Content Authoring & Management
Poor Image Resolution

Hi all, When you create content in pages like highlight zones, TI suggests the resolution to be 1000x563px. This is horrible resolution as learners wont be able to see the finer details in the image. Im wondering if any of you found a workaround for this?

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madelinefiretechInspiring
asked in Content Authoring & Management
Limit Days of Access After Enrollment? on Learning Path

I’m building a learning path, and I’ve limited the days of access after enrollment to 180 days. However, the learning path is composed of courses that all have 90 days as their “limit days of access after enrollment.” will this contradiction of access days affect learners? Which access date will override the other? The 90 days within the individual course or the 180 set for the learning path?

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madelinefiretechInspiring
posted in Content Authoring & Management
Session Titles different than Catalog Settings Title

Hey everyone! I’d love to discuss the pros and cons of using content Session Titles with back-end-facing naming conventions compared to using content Catalog Setting Titles with customer-facing naming conventions.For example, we want to include the course number (SKU) in the Session Title to differentiate like-named courses. So for a course titled Troubleshooting with the SKU FAS 360 2022, the Session Title would be “Troubleshooting (FAS 360 2022)” and the Catalog Settings Title would be “Troubleshooting”. See screenshot below: This change will help us as we have other courses with the name Troubleshooting but with different SKUs as some are intermediate-level and some are advanced. So when making registration codes and learning paths, the different course names will be easier to identify in the course list from the search. However, we have noticed, that despite the Session Title being back-end facing, it is what appears on our certificates as we include the “Content Title” as a field

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charles.zimmerman
charles.zimmermanGenius
asked in Content Authoring & Management
How do you manager ILT in a Learning Path?

There is so much to consider.  The only thing that I am certain of is that you would NEVER put an individual session in a Learning Path unless that LP has a short shelf life.  Currently I am adding the Parent/Root/Primary content to the LP but the way ILT is structured, I find it all very confusing.  I then select to let the learner chose from any session available. Sometimes this works and sometimes not.What to do to keep it clean?  Are you archiving your past events or just unreleasing them?  I would love to do a Zoom and let you share your best practices with me if you are willing.  Thanks for the consideration and add what you can here for others who also struggling with ILT in a LP.  

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Anonymous
asked in Content Authoring & Management
Featured Content Carousel - Item Order

Hi Everyone - I’m trying to see if I can re-order the content without having to go in and recreate them all everytime I add something to a featured content carousel. Has anyone found a way to do this?

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charles.zimmerman
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Anonymous
posted in Content Authoring & Management
Searching

I’d love for Ti to have a more powerful search function. Automatic would be good where by you don’t need to press enter. Also having a wider - free text - search across the platform and not just within the course layout.  We use the course content for some pretty content/data heavy stuff and at the moment I need to ensure our learners know that they need to search within the course layout to find what they need and even then the results are not the easiest to understand. They wont find it from the main search as the 500 character limit means I can’t add nearly enough options to even come close. Does anyone else have improvements they’d like to see in the searching? 

422
charles.zimmerman
chetler-findlay
chetler-findlayInspiring
asked in Content Authoring & Management
Course Complete Filter

Hello - Has anyone implemented or know of a way I can set TI up to allow my learners to filter based on if they completed a course or not, from the Catalog view on the Learner Dashboard? Some of my internal learners are stating it would be nice to hide the courses they have already completed. I’ve searched within TI and the Help Center articles but haven’t found anything, not sure it would be possible out of the box. Any information or feedback would be greatly appreciated. Thank you!  

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charles.zimmerman
charles.zimmerman
charles.zimmermanGenius
posted in Content Authoring & Management
Pagination In Catalog Widget

Let’s all rally together around this one.  Imagine you decide how may items appear per catalog page.Customize pagination in catalog (number of items per page) | Thought Industries Customer Community

893
gguillen
charles.zimmerman
charles.zimmermanGenius
asked in Content Authoring & Management
Control Panel Font Gone Whacky

Has anyone else been seeing this in the control panel?  Fonts out of alignment and taking on new sizes.

201
charles.zimmerman
chetler-findlay
chetler-findlayInspiring
asked in Content Authoring & Management
Content License Agreement

Hello! Resurfacing this question - Do you require your customers / learners to sign any sort of legal documentation or license agreement to use the platform / courses? If so, any insights into the information or legal verbiage? Thank you in advance! 

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charles.zimmerman
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madelinefiretechInspiring
asked in Content Authoring & Management
Reverse Question Upload Order in Question Library

Hey everyone! I have submitted a help ticket on this issue and received feedback that this is now the intended function of the question library. However, I’m wondering if this new intended function has caused any difficulty for y’all. We believe this change happened in late Spring of this year as we built all of our quizzes in Fall of last year and early this year, so we have not built as many quizzes since to notice, but now it’s starting to become an issue in terms of QA-ing questions.Here’s the actual issue I’m referring to:In the question library, I noticed that the questions were being added in the reverse order, where newly added questions appear at the top rather than being added to the bottom in the category. This means that what was originally supposed to be question #1 will appear as the last question when added to the library and/or an assessment page. Prior to May of this year, when a question was added, it would remain at the top of the list and any subsequent questions wo

948
KyleITI
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andy_pecoraNew Participant
posted in Content Authoring & Management
How do you use tags?

Hi TI Community, My organization would like to better organize our current content using tags. We are using TI for internal training (compliance training, role-specific training, and onboarding) and use content types like courses, articles, SCORM, VILT, and ILTs. We’d love to hear your examples/ideas since we are fairly new to utilizing TI and its tagging feature. What tagging strategy does your company/organization use? Do you prefer to organize it by departments/teams? Any and all suggestions are welcome! Thanks,Andy

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D
dhallInspiring
asked in Content Authoring & Management
Tracking Attendance of VILT plus recording watchers

We are fairly new to Ti and have not yet fully set up my part of the organization into using it. However I am in the process of planning out certain things and one of these are ILT/VILT sessions we have with parts of the organization once per week. We host a live and virtual session (large conference room, joined via zoom, then remote learners join the zoom session). The presenter does their thing, and a team processes the recording then uploads into our current LMS (Docebo). We’ve been tasked with finding a way of tracking those that attended live versus those that watched the recording. Right now, the only way we can do it is to extract the participants list from Zoom and upload it into the course in Docebo, then mark them as complete. I’m curious if anyone already using Ti has something in place with similar metrics they are trying to track. If so, how are you doing it? How do you correlate “this video” or “this course” is equilivant to “this VILT” in Ti?

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grace.filkins
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juliefiretech
asked in Content Authoring & Management
any way to allow customers to choose 2 options for catalog searching?

We have custom fields that allow multiple values - and sometimes this would help our customers narrow down their options when searching in the catalog. Right now when they choose a value, that custom field section disappears and they cannot choose a 2nd value. Am I missing some way to change this?Thank you! 

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kristinmizeInspiring
posted in Content Authoring & Management
SCORM & TI?

Hello!I was hoping to connect with someone who has a fully integrated SCORM learning program with TI. Some things I am hoping to learn:What content authoring tool do you use and why?  Do you use standalone SCORM content or do you embed a SCORM page type within a native TI course? How is reporting? (more challenging?  - if so how/why?) If you already had a fully functioning learning program up and running in TI (all natively designed) would you make the transition to SCORM content? Or leave it alone? Anything else I should be aware of?If it’s easier to hop on a quick call to discuss - I’d love to set that up if preferred!  Thanks!Kristin

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mgkaulenInspiring
asked in Content Authoring & Management
How to Mark Learners as Attended in ILTs?

How is everyone marking learners as attended for ILTs?The only way I’m seeing is to manually select all attendees and change to attended for each meeting. This is a really tedious process for us when we have 30+ attendees for 3 meetings and we can’t doublecheck our work because there is an hour delay on all bulk functions? I’ve tried the bulk import but it just marks people as completed and doesn’t grant certificates or CEUs.Has anyone found a better way to do this?

936
charles.zimmerman
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brendasyroNew Contributer
asked in Content Authoring & Management
Retake Survey Button on Surveys

Hello! I noticed on the Impact survey Phil and Amber asked us to do for Office Hours the survey had a “Retake Survey” button once you submitted your answers. Does anyone know how to add that button? 

333
amberkleven
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eferrinNew Contributer
posted in Content Authoring & Management
Best Practices for Live Presentation

Hello all! Our team is currently exploring how we want to integrate the live presentation segment of our courses into Ti learning path experiences. We are currently looking at creating slides in Adobe Captivate/PowerPoint, which instructors would then share on-screen during an ILT/VILT session.What are the best tools and practices you would suggest for integrating live class presentations into Ti learning path experiences?

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