Configuration, Administration & Reporting

If we were to pay someone to help us with an API pull of our content - would we get ecommerce settings? specifically we are looking for the info under Advanced Ecommerce settings:Limit Days of Access After Enrollment? Number of days to limit accessThanks-

7 months ago

juliefiretech

asked in Configuration, Administration & Reporting

Learning Path list?

I’m not finding how to get a report of all my learning paths? The Content (Site) report doesn’t include the Learning path content type from what I am seeing.Any assistance?

437

7 months ago

Alena EgorovaNew Participant

asked in Configuration, Administration & Reporting

Client Engagement Report

Hello. Do there is any possibility of customizing the colors within the Client Engagement Dashboard? Charts’ colors are not adjusted to our branding and I’m wondering if there is any way to change the colors within this report? Thank you in advance for your help and suggestions,

255

7 months ago

juliefiretech

asked in Configuration, Administration & Reporting

Viewing lesson progress/completion without impersonating

Am I missing something? I can’t find a good way to see what lessons a learner has completed without impersonating them. Basically looking for this info, but in their learner profile - digging through the SCORM activity is not easy or helpful really - this is such an easy & helpful view:

7 months ago

juliefiretech

asked in Configuration, Administration & Reporting

CRM other than Salesforce? monday.com?

Anyone use a CRM other than Salesforce and successfully integrate with TI? Would love to connect -

172

7 months ago

kristinmizeInspiring

posted in Configuration, Administration & Reporting

Third Party Badge Providers & Integrations

Hello! Curious if anyone has experience connecting a third party badge/credential provider to TI to issue certificates. If so who did you use and what was the integration process like? Zapier or API?

2059

7 months ago

giovanna.orlandoKnown Participant

asked in Configuration, Administration & Reporting

How do I change the Purchase Required text? And hide email capture?

We’re testing out the Free Course Preview feature, and want to be able to change the Purchase Required - In order to access…. text, as well as hide the email capture. Does anyone know how to do this?

376

7 months ago

VandanaNew Participant

asked in Configuration, Administration & Reporting

Content List

Hi,Is there a way to download the content list with tags, much required for us. please share your suggestion.RegardsVandana

262

8 months ago

sleverKnown Participant

asked in Configuration, Administration & Reporting

Changing Panorama name and reusing that name as a sublicense

I have inherited a Panorama that needs a little organizational tweaking. I want to change the Main Panorama name and a sublicense name. Here is my example:Current Pano name: Hero Current Sublicense name: Member Changes I want to make:New Pano name: Super Change Current Sublicense Name from Member to Hero (former Pano name)What type of repercussions should I expect from making a change like this?

110

8 months ago

Alexis McLaughlinInspiring

asked in Configuration, Administration & Reporting

Preventing specific content from showing up in the access widget

I’m trying to write a query to prevent certain tagged content from displaying in the learner access widget so that learners only access this content via a LP and not each component individually. When I do no tag: “XXX” or - tag: “XXX” or saying tags instead of tag, it hides ALL the content in the widget and not just what I'm targeting. So then NOTHING displays in the widget at all. What am I doing wrong here?

202

8 months ago

JulieCInspiring

posted in Configuration, Administration & Reporting

Providing Managers Oversight on Learning

Hi there, We currently have a Panorama we use for internal company training.We are looking for the best way to empower an employee manager to enroll/assign employees content as well as see progress of the employees on their team via a reporting dashboard. I realize we can create a custom role for managers, but I’m afraid we’d have to provide them too much training on the back end areas instead of just serving up the quick reports they’d need.Has anyone successfully done this and provided a “self serve reporting dashboard” without giving the managers access to too much of the admin area and totally overwhelming them with the back end of TI?Any ideas or recommendations are welcome!Thanks,Julie

210

9 months ago

juliefiretech

asked in Configuration, Administration & Reporting

Have you turned a sublicense into its own panorama?

Is there any *easy* way to do convert a sublicense to its own Panorama? I’d love some guidance, suggestions, anything you can offer. I know I can copy the Panorama and retain the branding and provisioned content for the desired sublicense (delete the rest) - but what about the users and their content?Thanks!

202

9 months ago

mariahmNew Participant

asked in Configuration, Administration & Reporting

Users Switching Panoramas - Need for timestamped reporting

We have a unique use case where users may potentially switch between two panorama views, this makes it extremely hard for reporting since the last visited panorama will be the one that the user now “lives” in. This means that despite the user previously completing an action in panorama A, their user reporting will reflect them as currently being in panorama B, meaning we potentially may be losing a lot of user data/ user action data when we filter reports by panorama (since we need to report on usage based for each panorama). Time-stamping exists in certain reports but we have not been able to successfully utilize the current reports for our purposes, essentially we’re looking for time-stamped panorama information to reliably filter for panorama A-only historical data.

241

9 months ago

juliefiretech

asked in Configuration, Administration & Reporting

Any way to send a completion certificate to a manager?

We have managers who would love to get their learner’s certificates without having to go into each profile. Does anyone know of a way to send the completion email to the manager as well as to the learner? Or even if there could be a monthly report that included the link to the certificates?(grabbing at straws here!)Thanks!

1233

9 months ago

craig_sumnerNew Participant

asked in Configuration, Administration & Reporting

January 31st release, learning path behavior will be enhanced so that learners must complete ALL required milestones in order to be marked Complete

Question regarding the upcoming update will this allow users to move onto the next milestone, even if they have not completed required content in the milestones?

494

10 months ago

markhendersonNew Participant

posted in Configuration, Administration & Reporting

Roster View for Panorama Client Admins

The only roster-like data that we can provide panorama admins is via reporting, which is very problematic because the reports are historic and list all enrollments. They are not the current state of enrollment for a course (not a current roster) and we can’t filter them to show only the current state.We really need a way to effectively provide panorama admins with a current roster because that is a function that most of our clients need, especially when there are seat limits set for vILT/ILT courses.This is related to and

424

10 months ago

VandanaNew Participant

asked in Configuration, Administration & Reporting

Merge report feature

Just wanted to know if anyone used the merge report function and got the report correctly.I am trying to create a custom report based on the below filters:-1. All Sublicenses in the Panorama2. All Learner - Name and Email id3. Learner Content Status - Started, Completed5. Certificate Status - Earned Date and Expiry DateI tried to create a custom report based on the above requirements using the merge feature, I merged 2 reports - Learner Content Progress and Certificates, however the report is not giving me the expiry date of the certificates, but when I do individual certificate report the data has the expiry date.When I merge the certificate data with Learner content progress report the expiry date gets lost.Is there a suggestion for this, please.

262

10 months ago

dhallInspiring

asked in Configuration, Administration & Reporting

Pull Content Actions Log for Courses in Learning Path

I’m trying to create some reports I can share with others regarding Learning Paths so they can easily track learner progression. Am I missing something regarding using a specific Learning Path(s) as a filter to show a learner’s progress on the courses within that Learning Path? I start with this report here: and I can’t seem to figure out how to add the course names to it.I feel like my ask is very simple and I’m just hoping it’s my newness to the platform is the problem.

633

10 months ago

Christopher.HernleyInspiring

asked in Configuration, Administration & Reporting

Tracking Daily Active Users across Panoramas

Has anyone found a reliable way to track Daily Active Users/Monthly Active users across multiple Panoramas? At the individual Panorama level TI has the “Learner Usage” report which shows visits across time, but these need to be exported from each Panorama. At the main site level there is “Logins” which is part of the Reporting Hub Library, however, this report will not track users who access via SSO (it appears to only track username and password logins). Unfortunately, my organization is split between 50% of our clients using a password login method and 50% under SSO. If anyone has suggestions of where to start it would be appreciated!

1007

10 months ago

juliefiretech

asked in Configuration, Administration & Reporting

Learner Report in Content Release section

Does anyone else use the reports that are found within content under the “Release” section? I’m finding the Learner report is often inconsistent in its reporting and wasn’t sure if it’s just our site or others too. Sometimes it will say I have no learners when there are active learners in the course, sometimes it will say I have a bunch of learners when they’re all expired (we limit days of access after enrollment).

395

11 months ago

KyleITIInspiring

asked in Configuration, Administration & Reporting

Admin over-ride for failed login attempt lockout

I don’t disagree with the security reasoning for this feature, but we receive requests to assist users who are locked out. This seems like something site admins should be able to reset/undo, possibly panorama admins as well.

100

11 months ago

LisaRollinsInspiring

asked in Configuration, Administration & Reporting

Archiving Courses

We are updating our product and have all new courses coming out. We had a learning path for users to complete previously and I want them to still get credit for completing those. We are launching a new Learning Path and removing access to the other for new users and I don’t really want our current users to see those courses, but I do still want them to get credit for completing them since they are in essence the same content (just with the updates in the new versions.)So, if I archive those original courses/learning paths, will users still show in the data or on their transcripts that they completed those items? And will we be able to pull reports to show their work?I can’t seem to find this answer in any documentation about archiving.

1288

11 months ago

juliefiretech

asked in Configuration, Administration & Reporting

Gifted purchases redeemed

Has anyone figured out how to run a report to find out if gifted purchases have been redeemed or not? I’m struggling to find a field that will help me with that. I’m hoping it’s obvious and I’m just missing it!Thanks!

202

1 year ago

charles.zimmermanGenius

asked in Configuration, Administration & Reporting

New Navigation: Change "Courses" header link to "Content"

Regarding new Admin Nav Please consider changing the Courses header link to Content. Thank you.

651

1 year ago

mkendrickNew Participant

asked in Configuration, Administration & Reporting

is there a way to email individual learners within a course instance/session?

I know that we have the ability to email all learners within a course instance/session, but does anyone know if there is a way to email individual learners within a course instance/session? I only see an option to email everyone, but not individuals.thanks,

201

1 year ago

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