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302 Topics

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kristinmizeKnown Participant

asked in Configuration, Administration & Reporting

Course Reports - Not Showing Data

Is anyone else having issues with their course reports not populating information? I know for a fact I have learners in this course who have completed content (because I confirmed it in the reporting hub) - but when I click into the actual individual course report all tabs are showing “no results.” Before I submit another ticket just want to see if this is a me issue or if others are seeing the same thing:

IreneKnown Participant

asked in Configuration, Administration & Reporting

Lockout after test attempt

Hello,we need to create test/quizzes within a course. We have specific needs:3 attempts Lockout of 24Hrs after 1st and 2nd attempt Lockout of 1 week after 3rd attemptI could not find anything like a lockout option in the tool and there was no mention in help articles.Anyone else has the same issue and found a way to set it up or a workaround?

IreneKnown Participant

asked in Design & Marketing

Use of Custom CSS in widgets - Affecting all content even when the widget is not there?

Hello, I am trying to use a CSS code to modify a video widget in a specific dashboard layout. I used the CSS class names provided by TI. In sandbox it worked and I got the look i wanted, but once I moved the code in production I noticed that it was affecting all the videos, and I was not even used in a widget.My understandig of how we can use CSS to modify a widget is that you can create it in Design>Theme> Custom Code leave it there, and then use the classes you need in the widgets you want.I tried to use my own CSS classes (because I thought that maybe the ones provided by TI were used in TI code already) but they would not work.Am I missing something? is there anyone that had the same or similar issues with Custom Code and can suggest a solution or best practice?Thank you!Irene

GedelmonNew Participant

asked in Content Authoring & Management

Using Prerequisites

Hello,I am working on moving our professional certification pages into Ti. There is a hierarchy where some certifications require that you pass another one before being authorized to register. I have been planning to use the prerequisite feature for this. However, as I was setting up a proof of concept yesterday, I found that users can’t get to the details page at all if they don’t have the the prerequisite. I had expected that you could get to the details page but wouldn’t have the start button or something like that. This has thrown off my plan because I want everyone to be able to see the general information about the certification including the study resources, etc. I have some ideas about workarounds that I’m exploring now. But, has anyone here addressed something like this where you don’t want someone to actually have access to the content item without the prereq, but you do want to inform them of what to do to get the prereq?Thanks!!

madelinefiretechInspiring

asked in Content Authoring & Management

Remove Bookmark Feature

Is there a way to remove the bookmark feature on courses? Our company uses SCORM and PPT files for courses, so the bookmark feature is not helpful to our learners. Is there a way to remove this feature from courses?

JulieCInspiring

asked in Configuration, Administration & Reporting

Assessments & Questions

Hi folks, I’m trying to find the BEST way for our trainers to view the results of a test to:Monitor and see the whole class and their test grades as they complete the assessment See the individual questions for each learner, their answer, and if it was correct and incorrectHow do you do it?Built in report? If so, which one? Custom report? If so, would you share an example of what you’ve included?Any thoughts or ideas are welcome!!TIA,Julie

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Anonymous

asked in Conversations on Customer Education

ROI session tomorrow - any questions?

Karen Swindells and I are talking ROI tomorrow. Anyone have anything they want to talk about?

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asked in Configuration, Administration & Reporting

Does anyone use Access Expiration in Panoramas?

I noticed that when we add a learner to a panorama, the access expiration date doesn’t show up until that learner enrolls in a course, then the access expiration shows up on their Access detail page as a License expiration.A couple questions:if they never enroll in a course, do they just stay in the Panorama forever? or until removed? if they enroll in more than 1 course, the course expiration is the same for all courses even if course start dates are different. So what happens after the expiration date? I know they lose access to their courses and they can still see their certificates, etc. Can they get another invitation to the Panorama and start courses again? Will that count as another seat?Thank you!

LisaRollinsInspiring

asked in Design & Marketing

Email formatting

We have our invitation emails formatted with our logo and a banner across the bottom. On most emails, it appears properly, but some of our users get a huge version of the images….like the social media icons are the size of the screen. Anyone else experience this and if so, what are some options for us to make sure everyone is getting the properly formatted sizing on the email? Thanks!

asked in Design & Marketing

Logo requirements

Hello all!Does anyone know what the logo requirements are? I need to give my designer specifications for what I need when adding a logo to our client panoramas and I cannot find that information anywhere in the Ti help documentation :( Only thing I can find is size, but not file type. Thanks!

Nora CelonisNew Participant

asked in Configuration, Administration & Reporting

Hi all,Is anyone an expert on giving our Manager Roles in TI?We often run into problems with the permissions and the design change of the manager role menu did not make the whole thing more intuitive for us.Happy to connect!

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Anonymous

posted in Content Authoring & Management

AI Artificial Intelligence- Check This Out

I am not a paid or promoted endorser but check this out. 60 languages. 180 avatars. For making videos. Just need the script and save your SME’s from having to become voiceover experts. Thoughts?https://www.synthesia.io/learning-and-development

dtarver89New Participant

asked in Configuration, Administration & Reporting

SCORM Reporting Data

We have a large number of eLearning courses (SCORM) uploaded to TI that include assessments. We are attempting to pull that assessment data (grades, passed/failed, questions and answers) but for eLearning courses this is only possible by going into the content section and pulling the SCORM report one course at a time which really is not possible with all the eLearning courses we have in TI. Does anyone have another solution? I could not find anything on the API page or the Help Center in TI on pulling SCORM reports on a large scale instead of one course at a time.

wwaysonNew Participant

asked in Configuration, Administration & Reporting

Reporting visualization

Hello, We have one panorama with four sublicenses. I can get a basic report listing the learner name, sublicense name, and last active. I am struggling to get a bar chart showing the number per sublicense. Any help would be very appreciated. Wayne

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Anonymous

posted in Content Authoring & Management

Try This To Keep Learners focused on the Sequence of a Learning Path

We love the Back to Learning Path link at top left of any learning path but my boss has asked if there is a way I can enforce or suggest the order that content should be completed. I have added a “Next Item” button to the bottom of every article and course that is literally hard coded to the next item in sequence. Here is that code if you are interested but please NOTE: You will not want to release the content. Just release the Learning Path. If you release the content, it will have a next item button that is totally out of context outside the Learning Path. Here is the Code.<p> </p><button onclick="window.location.href = 'https://sitetracker.thoughtindustries.com/learn/article/view-full-record-details';">Next Item</button>

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asked in Design & Marketing

Where does the modal description in ecommerce products appear?

I’m hoping someone has worked with ecommerce products and knows where the “modal” description shows up. I know for sure it shows up in a collection detail page, but wasn’t sure if it shows up anywhere else?Thanks-

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Anonymous

asked in Conversations on Customer Education

Question of the Week 5: Registration Code or Redemption Code? Which have you used, and why?

Have you used either registration codes or redemption codes in your setup? How did you use them? Do you know how your learners liked using them? Tell all...

Alexis McLaughlinInspiring

asked in Configuration, Administration & Reporting

Managing sublicenses

We are moving down the path of having a fairly complex sub-license structure in order in increase efficiencies. The one piece of pushback that I am getting from admins is that the number of sublicenses is too many and will only continue to grow and grow. I agree with them here. How do you manage your sublicense so that it’s not overwhelming to admins? We don’t want to delete sublicenses, just hide or find a way to better manage them.

mschutterNew Participant

asked in Configuration, Administration & Reporting

Fluid Time Stamp for Reporting

I am creating a daily transaction report and would like the time stamp to reflect the current day. This would change each day. Is there a way to do that?

DannyRyanNew Participant

asked in Configuration, Administration & Reporting

Class/Session Scheduling

Hi, new here 🖐🏻I have a question for the community, how do you manage your class scheduling for the teachers/instructors?We currently rely on Google Calendar, but it can be challenging to visualize the allocations and availability of the instructors at scale.Merry ChristmasDanny

DannyRyanNew Participant

asked in Configuration, Administration & Reporting

Keeping on top of Class/Session Scheduling

Hi, new here 🖐🏻I have a question for the community, how do you manage your class scheduling for the teachers/instructors?We currently rely on Google Calendar, but it can be challenging to visualize the allocations and availability of the instructors at scale.Merry ChristmasDanny

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Anonymous

asked in Conversations on Customer Education

Question of the Week #3: Are you using gamification?

Is gamification part of your learning plans? If yes, what’s your strategy? How are you using it? If no, do you plan to?

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posted in Design & Marketing

Anyone else getting random Ti ads in the admin interface?

They've been showing up on our Content and Registration code pages so far that we have seen! We are absolutely not interested in seeing Ti ads when we’re trying to do work.Just to explain a bit, they’re breaking up our data lists on these pages - data, then ad, then back to our data. It just seems a bit obnoxious to me for Ti to do this - wondering what you all think? Or if no one else has seen these, maybe it’s a bug in our site only??

LisaRollinsInspiring

asked in Content Authoring & Management

Unlocking for editing by children?

What does this advanced option do on a page? Does it allow you to update one page and that update applies to all pages that are an exact copy of the original page? I can’t find any documentation on it other than documents that just say that you can select it? What is it and how does it work?

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Anonymous

asked in Design & Marketing

Are you charging for your education? Let me know how you’re using it.

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