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322 Topics

How to navigate Thought Industries training course.

Do any of you already have a course you have developed for YOUR Learners when using your LMS powered by TI? Any ideas or examples you can share? We are looking to create something to explain how to navigate courses, learning paths, and the dashboard, etc.

614

1 year ago

DannyRyanNew Participant

posted in Content Authoring & Management

Using / Integrating Google Text to Speech into Course pages?

Despite the Christmas Holidays, I never really switched off and have been thinking about how we can leverage TTS (Text To Speech) into our TI based Courses (Self-Paced).At low maturity level, I am thinking the team can separately from TI can prepare the SSML scripts offline and then post those to Google API to download the Audio Files, which we can upload to each page.At a more mature level, I am thinking we could have some API integration that posts the SSML from the TI page itself.

395

1 year ago

KarenPegramNew Participant

asked in Configuration, Administration & Reporting

Learning Path Reporting

In the past, we were able to pull reports that would tell us how people enrolled in content (for example, did they enter the content from a Learning Path or from the Catalog?). However, in 2021, TI made a change with how Learning Paths are provisioned that removed this ability from the reports we build. This is where we need help. Has anyone found a way to view how a person enrolled in a course? (whether from the Learning Path or Catalog)

310

1 year ago

juliefiretech

posted in Configuration, Administration & Reporting

Glitches, errors, etc. - Anyone else?

Hello friends!I’m starting this topic - not to be controversial - but to try to find out if it’s just our instance/user error; maybe get some “friend” support. We seem to have lots of glitches and errors and unexplainable issues with our system - for instance:Lots of error message pop-ups for admins & learners. One example: almost every time I edit an ecommerce product and try to save it, I get an error message (I have to click ok, then save again) I had a customer receive 2 redemption codes from a bulk purchase - the system is telling us that both of those codes were redeemed simultaneously (down to the exact second) when our learners are doing the “I forgot my password” - sometimes the emails send, sometimes they don't our learners have dashboard tabs that show there is content in there, but they can’t click them/access them completion certificates that have been awarded are missing from the learner profile & dashboardI feel like I could go on…Most of these have been submitt

973

1 year ago

Anonymous

asked in Content Authoring & Management

BOLD in Tables in Courses?

Good day all. I have a support tix in right now but support is able to see my bold text in a table, within a course. I cannot see the bold in Edit, Preview, or Released view. Anyone ever tried to bold in a table in a course? Thank you.

303

1 year ago

JinNew Participant

asked in Content Authoring & Management

Quiz - No need for Passing Percentage to show Pass/Fail message

In order to provide a message to learners after they have completed a quiz page, you have to provide a passing mark.Quizzes are also used for knowledge attainment, not necessarily knowledge retention. Please provide the option of showing a (concluding) message without the learners having to pass/fail a quiz.Setting the passing rate to 1% for a message to show is lowkey insulting to the learners. EDIT: THIS WAS MEANT TO BE IN “SUGGESTIONS”. I accidentally started a convo & now i have no way to delete this. Please add this capability as well jc.

220

1 year ago

Pedro da SilvaNew Participant

posted in Content Authoring & Management

The value of suggesting product features and upvoting

I am curious to understand what value is placed on the product suggestion page, as it appears that some features which have been highly upvoted are not being taken into consideration. On the other hand, some features which have much lower vote count have been completed. While I understand that other factors may be at play when making decisions, I would be grateful if you could provide further clarity into this process.

753

1 year ago

juliefiretech

asked in Configuration, Administration & Reporting

Panorama manager role to create content

Hello-Has anyone allowed a Pano manager to create content? Our CSM has told us that we should be able to create a custom role and add the permission “creating content” - but I believe what I am finding is if I base it off of a Panorama role type, it is error-ing out, can’t even log in to that account. If I use a Content Author manager and try to assign that manager to a panorama, it doesn’t allow me to do that either.We are getting in the weeds with Panoramas and manager roles - and are (understandably) being told by Ti support that this is difficult to support due to the massive amounts of customization - hoping there might be others out there who have done some of this.Thank you!

778

1 year ago

lizhunt217New Participant

asked in Content Authoring & Management

Chat Feature

Hello, has anyone added a chat feature to their LMS? I am looking for a chat feature that can have the leaners continue their chat through each course in a learning path. Just curious if anyone has added something like this or if they have done any research. Thank you!

433

1 year ago

LisaRollinsInspiring

asked in Configuration, Administration & Reporting

New Attendance Report - How to sort by date?

On the new release email, I see that there is a new report for meeting attendance….“You can now access all of your meeting rosters in one place. Our data engineering team has created a new dashboard that combines enrollment and attendance (roster) records for all meetings, including ILT and VILT meeting types with automated and manual attendance. Use this report to pull all attendance for a single learner, a course, or a specific period of time.Find the new “Learner Attended Meetings” dashboard by visiting Reporting Hub > Library.”Am I missing where to filter this by date? It is only showing back to the start of February for me and I don’t see how to adjust the dates?

190

1 year ago

chetler-findlayInspiring

asked in Content Authoring & Management

Panorama Learner Dashboard: Courses & Learning Paths

Hi All, Does anyone have any tips or tricks to help a Panorama Customer with easier navigation on their Learner Dashboard? We have created Learning Paths for the Learners. However, on the Learner’s Dashboard, they can see all of the individual courses that make up the Learning Paths. It is causing some confusion on what content they should be selecting / starting with. Any information or feedback would be greatly appreciated. Thank you!

12711

1 year ago

saradashiellNew Participant

asked in Content Authoring & Management

How can users view wrong answers on a test?

Is it possible for learners to see their incorrect answers on a test page type? I often hear from users when they take a test that they passed the exam but missed 3 answers and want to know what the correct answers are to those questions. I haven’t found a way to do this in settings or advanced settings of the Test page type.

170

1 year ago

Anonymous

asked in Conversations on Customer Education

Question of the Week #2: How are you using Learning Paths in your education program?

Learning paths help define personalization in a program. How have you leveraged this functionality to define by role or persona? or are there other definitions for your learning paths?

10512

1 year ago

Anonymous

asked in Configuration, Administration & Reporting

What are Competencies in Ti?

I see this in Learning Path level reporting and a few other places but not sure that I know the definition of a Competency on the Ti platform. Anyone? In other LMS’s I have used, a competency was a set of Skills, which was achieved by one or more Learning Paths or other content. It was essentially just another container for content. Hopefully I am not missing something obvious. :)

241

1 year ago

juliefiretech

asked in Configuration, Administration & Reporting

Anyone using Waitlisting?

I have a few questions about Waitlisting if there’s anyone out there using it--Thanks!

180

1 year ago

mgkaulenInspiring

asked in Design & Marketing

Multiday Events - Learner Notifications

Hey all,We seem to be having an issue with learner notifications and multiday events. We are trying to send reminder emails out 2 weeks, 1 week, and 1 day before the start of the session. Because there are 3 meetings in this session, our attendees end up getting 9 reminder emails + confirmation + follow up. Obviously this is too many emails, so we are looking into how to cut back on the number. We use pre/post learning which means that the session start date is set way before the actual meeting because we need people to access content and information ahead of time.Has anyone found a way to set up learner notifications for a course group that send based on the first meeting date in the session?

463

1 year ago

IreneKnown Participant

asked in Content Authoring & Management

Video settings: how to turn off the "Mark as Watched" option

Hello there,we upload recordings of sessions and webinars, normally uploading the file into a course within a Video page.It’s usually fine, but we noticed that some of the videos display a "Mark as Watched” option on the top right of the video widget. I checked multiple times the settings and they are the same as other videos.I could not find any information on TI help pages and videos, and I can’t find the way to remove that option. Anyone knows where it comes from and how I can deactivate it from the course?Thanks

403

1 year ago

sleverKnown Participant

posted in Conversations on Customer Education

Utilizing the Detail Video

I’m embarking on a project to bring more context to our online offerings. We not only create our own content, but we host other content. We want to leverage the Detail Video on the Details page of the content to show the client what that particular learning path/content looks like.Has anyone used the Detail Video in this manner? If so, would you be willing to share links to your catalog?

202

1 year ago

madelinefiretechInspiring

asked in Content Authoring & Management

Quiz Progress/Loading Issues

Hi everyone! I’m reaching out to see if anyone else is having this issue.We are receiving frequent complaints/issues from our users on their quiz taking experience. For many of our users, their quizzes are either freezing up on them or they are receiving pop-up error messages that require them to restart their quiz. I recognize that this is often a browser/Wi-Fi/software issue, but it is happening to users who are using updated browsers and strong Wi-Fi connections.Our quizzes are built through Ti. They range from 10 questions to 100 questions based on the course. All quizzes have 5 attempts and specific time limits. Each time the user has to restart their quiz, that wastes one of their quiz attempts, which is why we receive emails from them, so we can forgive those wasted attempts.Overall, is anyone else facing a similar issue with their users and course quizzes? I have submitted a help ticket to Ti on the topic, but does anyone have any suggestions on how to fix the issue?

230

1 year ago

markhendersonNew Participant

asked in Content Authoring & Management

Polling and Assessment (Like Poll Everywhere)

Use Case:We have a need to run anonymous aggregate polls with participants, like Poll Everywhere, so that we can display the results in real-time for the participants and discuss the results. We also need to collect the individual responses so that we can review them for further assessment and follow-up as needed. We would like the results, or at least scores, for the participants to be collected and maintained in TI for review and reporting.The survey content type doesn’t really meet the needs stated. Does anyone have any experience with something that works with TI and meets the needs noted? Perhaps Alchemer does and is the only option for integration that will send user response data back to TI.

190

1 year ago

juliefiretech

asked in Configuration, Administration & Reporting

Report trigger "datagroup update"

In the Ti course: Reporting Hub, it shows that we can use a “Datagroup update” to trigger a report to send - has anyone had luck getting this to work? & if so, can you share how please! Thank you!

170

1 year ago

kristinmizeInspiring

asked in Configuration, Administration & Reporting

Course Reports - Not Showing Data

Is anyone else having issues with their course reports not populating information? I know for a fact I have learners in this course who have completed content (because I confirmed it in the reporting hub) - but when I click into the actual individual course report all tabs are showing “no results.” Before I submit another ticket just want to see if this is a me issue or if others are seeing the same thing:

487

1 year ago

IreneKnown Participant

asked in Design & Marketing

Use of Custom CSS in widgets - Affecting all content even when the widget is not there?

Hello, I am trying to use a CSS code to modify a video widget in a specific dashboard layout. I used the CSS class names provided by TI. In sandbox it worked and I got the look i wanted, but once I moved the code in production I noticed that it was affecting all the videos, and I was not even used in a widget.My understandig of how we can use CSS to modify a widget is that you can create it in Design>Theme> Custom Code leave it there, and then use the classes you need in the widgets you want.I tried to use my own CSS classes (because I thought that maybe the ones provided by TI were used in TI code already) but they would not work.Am I missing something? is there anyone that had the same or similar issues with Custom Code and can suggest a solution or best practice?Thank you!Irene

1222

1 year ago

GedelmonNew Participant

asked in Content Authoring & Management

Using Prerequisites

Hello,I am working on moving our professional certification pages into Ti. There is a hierarchy where some certifications require that you pass another one before being authorized to register. I have been planning to use the prerequisite feature for this. However, as I was setting up a proof of concept yesterday, I found that users can’t get to the details page at all if they don’t have the the prerequisite. I had expected that you could get to the details page but wouldn’t have the start button or something like that. This has thrown off my plan because I want everyone to be able to see the general information about the certification including the study resources, etc. I have some ideas about workarounds that I’m exploring now. But, has anyone here addressed something like this where you don’t want someone to actually have access to the content item without the prereq, but you do want to inform them of what to do to get the prereq?Thanks!!

292

1 year ago

madelinefiretechInspiring

asked in Content Authoring & Management

Remove Bookmark Feature

Is there a way to remove the bookmark feature on courses? Our company uses SCORM and PPT files for courses, so the bookmark feature is not helpful to our learners. Is there a way to remove this feature from courses?

302

1 year ago

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