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We created a course group in our sandbox environment and promoted/copied it to our production environment. Once in production, we created one session from the course group before we realized that two of the sections of the course group had not been published. We immediately published them in the main course group, but ever since then when we create a new session from it, one of the two sections that weren’t originally published still creates one of those sections as unpublished in the new session (even though both sections are now published in the course group). Has anyone else run across this bug? If so, have you figured out a solution/fix for it?thanks,

The only roster-like data that we can provide panorama admins is via reporting, which is very problematic because the reports are historic and list all enrollments. They are not the current state of enrollment for a course (not a current roster) and we can’t filter them to show only the current state.We really need a way to effectively provide panorama admins with a current roster because that is a function that most of our clients need, especially when there are seat limits set for vILT/ILT courses.This is related to  and  

Just wanted to know if anyone used the merge report function and got the report correctly.I am trying to create a custom report based on the below filters:-1. All Sublicenses in the Panorama2. All Learner - Name and Email id3. Learner Content Status - Started, Completed5. Certificate Status - Earned Date and Expiry DateI tried to create a custom report based on the above requirements using the merge feature, I merged 2 reports - Learner Content Progress and Certificates, however the report is not giving me the expiry date of the certificates, but when I do individual certificate report the data has the expiry date.When I merge the certificate data with Learner content progress report the expiry date gets lost.Is there a suggestion for this, please.

I am wondering if you can point me in a direction for this.We are looking to combine our English and Spanish versions of each individual module into one module so that the LMS tracks either version as one object. The learner would choose their preferred language at the start of each module.  I have been researching this topic and have not found mush on it. Any help in pointing to resources would be much appreciated.

I’m trying to create some reports I can share with others regarding Learning Paths so they can easily track learner progression. Am I missing something regarding using a specific Learning Path(s) as a filter to show a learner’s progress on the courses within that Learning Path? I start with this report here: and I can’t seem to figure out how to add the course names to it.I feel like my ask is very simple and I’m just hoping it’s my newness to the platform is the problem.

Has anyone found a reliable way to track Daily Active Users/Monthly Active users across multiple Panoramas? At the individual Panorama level TI has the “Learner Usage” report which shows visits across time, but these need to be exported from each Panorama. At the main site level there is “Logins” which is part of the Reporting Hub Library, however, this report will not track users who access via SSO (it appears to only track username and password logins). Unfortunately, my organization is split between 50% of our clients using a password login method and 50% under SSO. If anyone has suggestions of where to start it would be appreciated! 

Does anyone have a good way that you communicate to students how completion criteria work in a course?In Ti, a check mark and status circles can mean different things depending on the page type. We primarily use video and assessments as completion criteria but have found that a green check mark or bubble don’t communicate the same thing per page.We’ve included a ‘Before You Begin’ slide-deck (a few examples below) to inform learners what tools are available in a course and we feel like completion criteria should be explained just as easily.   

Hi all, When you create content in pages like highlight zones, TI suggests the resolution to be 1000x563px. This is horrible resolution as learners wont be able to see the finer details in the image. Im wondering if any of you found a workaround for this?

I’m building a learning path, and I’ve limited the days of access after enrollment to 180 days. However, the learning path is composed of courses that all have 90 days as their “limit days of access after enrollment.” will this contradiction of access days affect learners? Which access date will override the other? The 90 days within the individual course or the 180 set for the learning path?

Does anyone else use the reports that are found within content under the “Release” section? I’m finding the Learner report is often inconsistent in its reporting and wasn’t sure if it’s just our site or others too. Sometimes it will say I have no learners when there are active learners in the course, sometimes it will say I have a bunch of learners when they’re all expired (we limit days of access after enrollment). 

We use ILT sessions inside of Learning Paths. The ideal and designed UX for the content is for the learner to find the LP, open it and see their content laid out in order. We have some pre-work set up before the live session that lives in another course (we don’t want it in the same ILT template for many reasons), then the ILTs, then some post work in anther course. The challenge we’re running into is that when the learner is enrolled in an ILT, the “events” tab appears in the learner access widget and defaults to be the front tab. Then the learner sees the event first and never clicks on the LP tab, essentially bypassing the other materials. We would love to find a way to hide this tab altogether (or at a minimum have the LP default to the front always), so that they don’t get an events tab and have to go into the LP to get to the event. We’ve tested out various codes to hide it and can’t seem to get it to work. Anyone work through something like this? 

Continue the conversation we started in the January 17, 2024 webinar, Defining Digital Excellence for Training Businesses in 2024. What trends are you seeing in the training industry? Where is your organization at in their digital transformation?

Hey everyone! I’d love to discuss the pros and cons of using content Session Titles with back-end-facing naming conventions compared to using content Catalog Setting Titles with customer-facing naming conventions.For example, we want to include the course number (SKU) in the Session Title to differentiate like-named courses. So for a course titled Troubleshooting with the SKU FAS 360 2022, the Session Title would be “Troubleshooting (FAS 360 2022)” and the Catalog Settings Title would be “Troubleshooting”. See screenshot below: This change will help us as we have other courses with the name Troubleshooting but with different SKUs as some are intermediate-level and some are advanced. So when making registration codes and learning paths, the different course names will be easier to identify in the course list from the

There is so much to consider.  The only thing that I am certain of is that you would NEVER put an individual session in a Learning Path unless that LP has a short shelf life.  Currently I am adding the Parent/Root/Primary content to the LP but the way ILT is structured, I find it all very confusing.  I then select to let the learner chose from any session available. Sometimes this works and sometimes not.What to do to keep it clean?  Are you archiving your past events or just unreleasing them?  I would love to do a Zoom and let you share your best practices with me if you are willing.  Thanks for the consideration and add what you can here for others who also struggling with ILT in a LP.  

Does anyone have any good suggestions for how to get a list/report of what courses are being used in Learning Paths? I asked support about this & was given the suggestion to list the courses in the SKU field - unfortunately, we already use the SKU field for course numbers, so that won’t work for us. Thanks!

We are updating our product and have all new courses coming out. We had a learning path for users to complete previously and I want them to still get credit for completing those. We are launching a new Learning Path and removing access to the other for new users and I don’t really want our current users to see those courses, but I do still want them to get credit for completing them since they are in essence the same content (just with the updates in the new versions.)So, if I archive those original courses/learning paths, will users still show in the data or on their transcripts that they completed those items? And will we be able to pull reports to show their work?I can’t seem to find this answer in any documentation about archiving. 

Hi Everyone - I’m trying to see if I can re-order the content without having to go in and recreate them all everytime I add something to a featured content carousel. Has anyone found a way to do this?

I’d love for Ti to have a more powerful search function. Automatic would be good where by you don’t need to press enter. Also having a wider - free text - search across the platform and not just within the course layout.  We use the course content for some pretty content/data heavy stuff and at the moment I need to ensure our learners know that they need to search within the course layout to find what they need and even then the results are not the easiest to understand. They wont find it from the main search as the 500 character limit means I can’t add nearly enough options to even come close. Does anyone else have improvements they’d like to see in the searching? 

Has anyone figured out how to run a report to find out if gifted purchases have been redeemed or not? I’m struggling to find a field that will help me with that. I’m hoping it’s obvious and I’m just missing it!Thanks!

Regarding new Admin Nav Please consider changing the Courses header link to Content.  Thank you.

Hello - Has anyone implemented or know of a way I can set TI up to allow my learners to filter based on if they completed a course or not, from the Catalog view on the Learner Dashboard? Some of my internal learners are stating it would be nice to hide the courses they have already completed. I’ve searched within TI and the Help Center articles but haven’t found anything, not sure it would be possible out of the box. Any information or feedback would be greatly appreciated. Thank you!  

Let’s all rally together around this one.  Imagine you decide how may items appear per catalog page.Customize pagination in catalog (number of items per page) | Thought Industries Customer Community

I know that we have the ability to email all learners within a course instance/session, but does anyone know if there is a way to email individual learners within a course instance/session? I only see an option to email everyone, but not individuals.thanks,

Has anyone else been seeing this in the control panel?  Fonts out of alignment and taking on new sizes.

Hello! Resurfacing this question - Do you require your customers / learners to sign any sort of legal documentation or license agreement to use the platform / courses? If so, any insights into the information or legal verbiage? Thank you in advance!