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322 Topics

stinaintxKnown Participant

posted in Conversations on Customer Education

How do you all handle custom requests from customers? I thought my company was pushing the limits of what Ti can do, but some of my customers have really out paced us. Whether it is design of the panorama, course or how an assessment is graded, they all have different ideas and needs.

321

2 years ago

JanelleNew Participant

asked in Content Authoring & Management

How are you using video in your learning?

How do you use video in your learning? Micro-learning?

14712

2 years ago

Anonymous

posted in Conversations on Customer Education

Scavenger Hunt Day 1

Day 1 ListFind Question #1 in the Question of the Week and answer the question. Locate the Events Calendar. When is the next Office Hours scheduled? Make note. Find a post by Kristine Kukich. Hover over her picture. Use the mail envelope in the upper right corner of the popup to private message your your answer to question 2.

180

2 years ago

mgkaulenInspiring

posted in Design & Marketing

Workaround for the broken hex code box

As I’m sure most of us have figured out by now, we are unable to type a hex code box without it auto filling with the wrong hex code and then deleting when we try to fix it. We currently type out the hex code somewhere else and then copy it over. Seems to work well. Just annoying. Has anyone come up with any other solutions?

211

2 years ago

mgkaulenInspiring

asked in Design & Marketing

Live Event Mixed with On-Demand Courses in the same catalog widget / catalog page

With the limitations to adding live events to grid and list views of the catalog and the limitations to adding on demand courses to the calendar view, we were wondering how other groups are setting up their catalog.How do you set up your catalog page when you have a mix of live and on demand events?

413

2 years ago

mgkaulenInspiring

asked in Design & Marketing

When are your learner notifications sending

Hey all,We have been discovering that learner notifications send out in a roughly 3 hour window before and after midnight UTC. For us, this means our emails send out after people have already left work.Has anyone found any creative solutions to get your learner notifications to send at a reasonable time?

312

2 years ago

Anonymous

asked in Conversations on Customer Education

Question of the Week #6: What business practice or use case launched the use of panorama within your organization?

What was the business case that launched your use of segmentation or panorama within your environment?

424

2 years ago

Anonymous

asked in Conversations on Customer Education

Question of the Week #7: What drivers prompted your use of monetization?

One of the recent Hot Takes was about monetization. What drives your organization to charge for training, or not charge for training?

180

2 years ago

RebeccaAdamsNew Participant

asked in Content Authoring & Management

Course Manuals as Resources

I have a question in regards to Resource materials. Even though our manuals for our courses are in CAM, we also need them as a stand alone resource for learners. In order to do this we changed one of the titles of the content types to Resource which is to be used when uploading a pdf to be available as a resource. I’m looking to see other ways that people have made resources like this available to learners.

635

2 years ago

michelewInspiring

asked in Design & Marketing

Categories for filtering

I’d love to hear from others how you went about defining the categories to use for filtering on your catalog pages.

643

2 years ago

Anonymous

asked in Conversations on Customer Education

Going to Gainsight Pulse?

Anyone heading out to Pulse?

120

2 years ago

Anonymous

asked in Conversations on Customer Education

Question of the Week #4: How are you integrating social learning and communities into your learning structure?

Are you using tools inside and/or outside of Ti to enhance your social learning capabilities? Let us know!

201

2 years ago

sandraelliottParticipating Frequently

posted in Conversations on Customer Education

Building a better Catalog

Hi everyone!The Customer Education Team here at Thought Industries just finished a webinar about how we revamped our own catalog (see our attached slides). But our way is not the only way!We’d love to hear from you how you developed your catalog. What process did you use? What TI functionality did you engage? Any issues that you’d bring up?

1007

2 years ago

wwaysonNew Participant

asked in Configuration, Administration & Reporting

Site Visit report w/ filters

Hello,I am trying to create a basic report showing me how many times our LMS site is accesses per month. Any assistance would be greatly appreciated.Ti provides a canned Login Details report (Path: ReportHub > Library > Site Activity > Login Details). I’ve tried and tried to recreate within Explorer reports but not having any luck.Thank you in advance,Wayne

281

2 years ago

JulieCInspiring

asked in Configuration, Administration & Reporting

Scavenger Hunt Ideas?

Hi - has anyone created a “scavenger hunt” type of an exercise for getting learners used to TI, the content available, and navigation? If so, I’m wondering how you did it? Did you simply make a .pdf document available? Did you create something in TI that would lend itself to this kind of exercise? I’m leaning away from using any TI pages/content because I’m thinking that would require the user to continue to close out of the page to search/find the answers.Any thoughts on this from anyone? Would love to hear what you’ve done, or would like to do!Thanks,Julie

552

2 years ago

cmorejonNew Participant

asked in Content Authoring & Management

Options for Resources/Job Aids with Firewall or download issues

Hello Everyone.Our Courses have job aides and other resources that are getting blocked by external Company firewalls and have other download issues. What kind of options or workarounds have you found? Looking forward to hearing about your creative workarounds?Thank you

220

2 years ago

David JeggleNew Participant

asked in Configuration, Administration & Reporting

Integrating Caveon/Questionmark with TI

Hi community!we are currently in the process of selecting a Exam authoring and delivery platform to facilitate our certification program. We identified Caveon and Questionmark as the top two vendors in the space. Do you have experience integrating any of these plaforms with TI?

532

2 years ago

michelewInspiring

asked in Content Authoring & Management

Content development KPIs

What do others use as KPIs specific to new content production? I’ve been struggling with this because not all types or topics of content are created equal, so I’m not sure what is the right way to measure progress or performance.

474

2 years ago

katie.coxNew Participant

asked in Configuration, Administration & Reporting

Enabling SSO

Hey everyone!Our team has been trying for over a year to get SSO configured with our product (so that when you log in to our product dashboard, you can click a link to Thought Industries, and you’re automatically logged in).We have been struggling to get help from our dev team to “do what needs to be done” on our product side so that we can enable SSO for Ti. For folks who have already done this, do you have any advice for getting this buy-in from product teams?Thanks! I’m excited that TI has a community now where we can all share ideas!Katie

1544

2 years ago

Rebecca_PeltzNew Participant

asked in Content Authoring & Management

Embedding Web Content

Do you use the HTML iframe to embed content hosted on other servers in your TI content? For example, audio, video, and code-sandboxes can be embedded.

1862

2 years ago

RKBrodeurInspiring

asked in Configuration, Administration & Reporting

Adding SMEs to Content

Hello Fellow Ideators! We’re newer to TI, and our content library is growing quickly. Does anyone use the TI Platform to track and report subject matter experts or key contacts for a piece of content? Ideally we’d like to track who the SME is for each piece of content so we can:run a report contact the SME identify if updates are needed or the content should be retiredall in TI instead of tracking this via Excel or something else outside of the system.Digging through the various types of content, I didn’t see a field we could use for an SME that isn’t visible to the learners.We already use the Author field to display pricing (we cannot use the CC eCommerce). We do not have a separate content management system (outside of TI or OneDrive/local networks). We actively use Courses, Micro Learning, Videos, Learning Paths, and upload PDFs that we’d want to review annually.🤔 Do you track SMEs for pieces of content in Thought Industries? If so where/how? If not, how do you manage your content

230

2 years ago

LaceySNew Participant

asked in Content Authoring & Management

Regular Courses vs Micro-Courses

What are the main differences between the regular course template and the micro-course template?

801

2 years ago

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