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We are fairly new to Ti and have not yet fully set up my part of the organization into using it. However I am in the process of planning out certain things and one of these are ILT/VILT sessions we have with parts of the organization once per week. We host a live and virtual session (large conference room, joined via zoom, then remote learners join the zoom session). The presenter does their thing, and a team processes the recording then uploads into our current LMS (Docebo). We’ve been tasked with finding a way of tracking those that attended live versus those that watched the recording. Right now, the only way we can do it is to extract the participants list from Zoom and upload it into the course in Docebo, then mark them as complete. I’m curious if anyone already using Ti has something in place with similar metrics they are trying to track. If so, how are you doing it? How do you correlate “this video” or “this course” is equilivant to “this VILT” in Ti?

We have custom fields that allow multiple values - and sometimes this would help our customers narrow down their options when searching in the catalog. Right now when they choose a value, that custom field section disappears and they cannot choose a 2nd value. Am I missing some way to change this?Thank you! 

Anyone connecting their Thought Industries data to Hubspot? 

Has anyone used something to get learner notifications to be a “push” notification on a person’s device as opposed to an email? We have a youth product and am being told that the audience doesn’t use their email at all and want us to create something that would push a notification like an app does. 

I have a few questions about the system notifications settings for admins.  Are default notifications sent even if they’re not set up in the learner notifications area for specific courses or course groups? Or are emails only sent when the individual notification is created and a specific trigger is set? If a specific notification is disabled, does this mean individual emails set up in the learner notifications won’t be sent even though they’re set up to send based on triggers? How are course notifications emails classified in the system email activity report category? “Campaign” seems to be the only outlier category in the list of possible categories, but how could we determine whether an email sent was a “course starts next week” or “Course starts tomorrow” email.

Hello!I was hoping to connect with someone who has a fully integrated SCORM learning program with TI. Some things I am hoping to learn:What content authoring tool do you use and why?  Do you use standalone SCORM content or do you embed a SCORM page type within a native TI course? How is reporting? (more challenging?  - if so how/why?) If you already had a fully functioning learning program up and running in TI (all natively designed) would you make the transition to SCORM content? Or leave it alone? Anything else I should be aware of?If it’s easier to hop on a quick call to discuss - I’d love to set that up if preferred!  Thanks!Kristin

How is everyone marking learners as attended for ILTs?The only way I’m seeing is to manually select all attendees and change to attended for each meeting. This is a really tedious process for us when we have 30+ attendees for 3 meetings and we can’t doublecheck our work because there is an hour delay on all bulk functions? I’ve tried the bulk import but it just marks people as completed and doesn’t grant certificates or CEUs.Has anyone found a better way to do this?

I am trying to determine all of the places that a course group title and session title appear within the platform, e-mails, etc. I believe the course group title appears in the learner dashboard and I believe the session title appears in the certificate earned email, but other than those, I can’t see where else they would show up. If anyone has any additional information, it would be appreciated.

Hey! I’m looking into the back-end of our website (learning.firetech.com), we don’t have any H1 headers. I can’t seem to find where this can be changed and adjusted within TI. I have changed meta titles and descriptions but that isn’t helping our Google search results. Any help and advice would be appreciated!

I would love to see a report that shows the duration learners spend within a course or path. If I have goals to ensure courses don’t take learners longer than X hours, this would be extremely helpful to see if it’s too difficult, or if people are just skipping through content and therefore taking much less time than I intended.

Hello! I noticed on the Impact survey Phil and Amber asked us to do for Office Hours the survey had a “Retake Survey” button once you submitted your answers. Does anyone know how to add that button? 

Hello all! Our team is currently exploring how we want to integrate the live presentation segment of our courses into Ti learning path experiences. We are currently looking at creating slides in Adobe Captivate/PowerPoint, which instructors would then share on-screen during an ILT/VILT session.What are the best tools and practices you would suggest for integrating live class presentations into Ti learning path experiences?

So in my four years with Ti, I have never built and ILT session, meeting, event, whatever it is.  The reason for this is simple.  COVID was happening and ILT was not.  I am trying to make up for lost time and need to start creating ILTs right now but I do not understand the difference between the Event, Session, and I think that the meeting is the actual date and time?  But then there is this root session that must also be a date and time. In short, it makes no sense to me and I am having trouble grasping the concepts.  What is a container for what?  I think the meeting is where the Learners go ultimately.  Can anyone put this in simple terms? The documentation could use a pictogram for how all of these parts fit to make a something people go to. 

I have been poking around trying to find the answer to this question but could not really decipher what the answer is. When we update a SCORM in the CAM, the option asks “Revert progress and display changes for all learners”. In this instance, if we revert progress, will the courses that this SCORM file lives in also revert to being not complete or just the SCORM itself? We have courses where this SCORM lives and while we made updates that we want to show for any users who return to the SCORM, we don’t necessarily want to mark them as not having completed it, so just wanted to see how this should actually work. 

Does anyone know if there is any functional different between setting Content Enrollment dates vs a Scheduled Release? or if changing the date for either of these causes any issues?I’m struggling to find any documentation on it. Maybe in an office hours somewhere?Thanks-

Does anyone have the Code or know how to create the CSS code for hiding the Author from the My Learning widget? 

Hi all, I’m very new to Ti.  I’m looking for the best way possible embed videos from Vidyard.  I think the best way to do this would be through the article type, but then i have the print/share/favorite links along with “article” heading. Is there a better solution I’m not thinking about, or if not, is there a way i can remove that top header? Thanks in advance!

Currently, when you Preview a course from the course group page, it opens in the same tab. It would be nice for this to by default open in a new tab, which would mirror the preview functionality when preview from inside of a course.Some of our admins don’t have course authoring permissions so they can’t open the course to get to that camera-icon preview, that’s why we need this open in new tab functionality at the course group level here:We’re headless so the home buttons redirect out of Thought Industries, and the browser back button doesn’t always take the admin back to the admin page (or you have to hit it multiple times to do so).

Does anyone know if it is possible to change the outline color for the Hotspot zone activity? It is black and hard to see. Red or something would stand out better. Suggestions?

Hi Friends!If your reports are loading super slow recently (within the last week), would you submit a support ticket about it? I’m hoping to get some assistance in numbers!Thanks! 

We have a supplemental course that we offer for our learners. However, this is not a stand-alone course, as there is a larger course that should be taken prior to it. Currently, the larger course is offered alone or both are sold together as a learning path. However, for those who buy only the larger course, we would like to add a promotional page to the course that refers them to the supplemental course if they need more practice. The supplemental course is published but not released, so it will appear in the learning path but not the catalog. In order to add a catalog link to the promotional page for easy purchase, is there a way to release the supplemental course, but not have it visible in the catalog (only accessible through the link)? I’m aware of the Prerequisite Content option on the Enrollment tab, but is that the only option?

I have created HTML & CSS for callout notifications to our learners. However, the Ribbons are overlaying on the HTML image. Does anyone have a suggestion on how to adjust the placement so the ribbon appears behind the callout? 

Upon completion of your course, is there a feature you use or a route you take to let the learner know that their certificate has been awarded and is not able to be accessed under the “Certificate” tab of the dashboard?

For some courses the details are not showing eventhough we can see the details in the course as administrator.  Anyone had this issue before ? Thanks !

Hi All -My Marketing Team is looking to expand our use of Vimeo and have looped me into the sales conversation from a training perspective. I vaguely remember a few individuals through TI Office Hours that had Vimeo experience and opinions around this video platform. Anyone willing to share their experience - good, bad, ugly? I am thrilled my Marketing Team is asking my opinion but would like to know if it's going to be a good fit for training our customers. Thank you all in advance!