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Hello TI Community!I have a question related to webinar integrations.We plan to make use of various TI webinar integrations (primarily Zoom, Adobe Connect and hopefully MS Teams).  One thing we are struggling with is around how to prevent the webinar links from being shared beyond our approved attendees.   When someone registers and receives the event confirmation/ calendar link email from TI they contain direct links to the webinar room and theoretically these could be forwarded to other people (who aren’t approved/registered users) which would enable them to gain access to the session. Sometimes we have 500+ attendees so we can’t necessarily implement the features some webinar platforms have where you can place all attendees in a waiting room and admit them manually.Has anyone identified any workable options to manage this?Many thanks,Caroline @ Mastercard Academy

When setting up a learner notification using the type “Content/Learning Path(s)” Notification type -I want all content included from 1 specific Content Type (Online courses) - is there any way to choose all of those courses easily?Currently when we click “all content” - it is including our ILT (in-person event) learners as well, and the emails that go to online course learners do not match what our in-person learners should be getting.I’m hoping that I’m missing something obvious - Thanks for any assistance! 

Hi I was wondering is anybody is looking at using Helium for there Thought Industries Deployment? I have been engaged with Thought Industries as to how I may be able to use Helium to develop our Catalog and several other pages or content types, this is going to be a project that will take some time to achieve, and may even result in sticking with our current setup, and so I am keen to know if others here our considering it? and if so, how are you considering its use?

We need a "virtual parking lot" solution within a course. A place for learners to post questions/comments that is visible to the instructor and other learners. Needs to be in a prominent place, such as the Utilities menu on the left. Does anyone do something like this or have any ideas?(Note: We’ve considered using discussions but find that the placement isn’t prominent enough (either as a page in the course or at the bottom of the page...we really want something on the top and/or left side))TIA!

Hello! I’ve been told API can do a lot within Ti - but I don’t know what magic it can do yet! I don’t “speak” API language, so I’m not really sure what it is, but if you want to share what it does for you, maybe I can learn more about it!Thanks!  

Hey folks!I’m so curious to see and experience other instances of Thought Industries, and I bet a lot of you are too. If you have a publicly available site, with some free content, would you mind sharing a link? I’ll start: https://university.hyland.com/pages/nuxeo-catalog (you’ll need to sign up for a login) or https://university.hyland.com/support (no login needed)

Is it possible to assign a coupon code to a learning path? I do not see it as an option under the enrollment » ecommerce tab like I do for VILT/ILT/Webinars/Course content types. If not, how do you discount a learning path for a customer? Global coupon codes will not work - because those apply to all content in your instance (unless I am missing where you can append a specific content item)? Any help would be appreciated! Thanks!

 Do any of you already have a course you have developed for YOUR Learners when using your LMS powered by TI?  Any ideas or examples you can share?  We are looking to create something to explain how to navigate courses, learning paths, and the dashboard, etc.

Despite the Christmas Holidays, I never really switched off and have been thinking about how we can leverage TTS (Text To Speech) into our TI based Courses (Self-Paced).At low maturity level, I am thinking the team can separately from TI can prepare the SSML scripts offline and then post those to Google API to download the Audio Files, which we can upload to each page.At a more mature level, I am thinking we could have some API integration that posts the SSML from the TI page itself. 

Hello friends!I’m starting this topic - not to be controversial - but to try to find out if it’s just our instance/user error; maybe get some “friend” support. We seem to have lots of glitches and errors and unexplainable issues with our system - for instance:Lots of error message pop-ups for admins & learners. One example: almost every time I edit an ecommerce product and try to save it, I get an error message (I have to click ok, then save again) I had a customer receive 2 redemption codes from a bulk purchase - the system is telling us that both of those codes were redeemed simultaneously (down to the exact second) when our learners are doing the “I forgot my password” - sometimes the emails send, sometimes they don't our learners have dashboard tabs that show there is content in there, but they can’t click them/access them completion certificates that have been awarded are missing from the learner profile & dashboardI feel like I could go on…Most of these have been submitt

Good day all.  I have a support tix in right now but support is able to see my bold text in a table, within a course.  I cannot see the bold in Edit, Preview, or Released view.  Anyone ever tried to bold in a table in a course?  Thank you.

I am curious to understand what value is placed on the product suggestion page, as it appears that some features which have been highly upvoted are not being taken into consideration. On the other hand, some features which have much lower vote count have been completed. While I understand that other factors may be at play when making decisions, I would be grateful if you could provide further clarity into this process. 

Hello-Has anyone allowed a Pano manager to create content? Our CSM has told us that we should be able to create a custom role and add the permission “creating content” - but I believe what I am finding is if I base it off of a Panorama role type, it is error-ing out, can’t even log in to that account. If I use a Content Author manager and try to assign that manager to a panorama, it doesn’t allow me to do that either.We are getting in the weeds with Panoramas and manager roles - and are (understandably) being told by Ti support that this is difficult to support due to the massive amounts of customization - hoping there might be others out there who have done some of this.Thank you!

Hello, has anyone added a chat feature to their LMS? I am looking for a chat feature that can have the leaners continue their chat through each course in a learning path. Just curious if anyone has added something like this or if they have done any research. Thank you!

Hi All, Does anyone have any tips or tricks to help a Panorama Customer with easier navigation on their Learner Dashboard? We have created Learning Paths for the Learners. However, on the Learner’s Dashboard, they can see all of the individual courses that make up the Learning Paths. It is causing some confusion on what content they should be selecting / starting with. Any information or feedback would be greatly appreciated. Thank you!  

I see this in Learning Path level reporting and a few other places but not sure that I know the definition of a Competency on the Ti platform.  Anyone? In other LMS’s I have used, a competency was a set of Skills, which was achieved by one or more Learning Paths or other content.  It was essentially just another container for content.  Hopefully I am not missing something obvious.  :)

Hey all,We seem to be having an issue with learner notifications and multiday events. We are trying to send reminder emails out 2 weeks, 1 week, and 1 day before the start of the session. Because there are 3 meetings in this session, our attendees end up getting 9 reminder emails + confirmation + follow up. Obviously this is too many emails, so we are looking into how to cut back on the number. We use pre/post learning which means that the session start date is set way before the actual meeting because we need people to access content and information ahead of time.Has anyone found a way to set up learner notifications for a course group that send based on the first meeting date in the session?

I’m embarking on a project to bring more context to our online offerings. We not only create our own content, but we host other content. We want to leverage the Detail Video on the Details page of the content to show the client what that particular learning path/content looks like.Has anyone used the Detail Video in this manner? If so, would you be willing to share links to your catalog?

Is anyone else having issues with their course reports not populating information? I know for a fact I have learners in this course who have completed content (because I confirmed it in the reporting hub) - but when I click into the actual individual course report all tabs are showing “no results.” Before I submit another ticket just want to see if this is a me issue or if others are seeing the same thing: 

Hello, I am trying to use a CSS code to modify a video widget in a specific dashboard layout. I used the CSS class names provided by TI. In sandbox it worked and I got the look i wanted, but once I moved the code in production I noticed that it was affecting all the videos, and I was not even used in a widget.My understandig of how we can use CSS to modify a widget is that you can create it in Design>Theme> Custom Code leave it there, and then use the classes you need in the widgets you want.I tried to use my own CSS classes (because I thought that maybe the ones provided by TI were used in TI code already) but they would not work.Am I missing something? is there anyone that had the same or similar issues with Custom Code and can suggest a solution or best practice?Thank you!Irene 

Hello,I am working on moving our professional certification pages into Ti. There is a hierarchy where some certifications require that you pass another one before being authorized to register. I have been planning to use the prerequisite feature for this. However, as I was setting up a proof of concept yesterday, I found that users can’t get to the details page at all if they don’t have the the prerequisite. I had expected that you could get to the details page but wouldn’t have the start button or something like that. This has thrown off my plan because I want everyone to be able to see the general information about the certification including the study resources, etc. I have some ideas about workarounds that I’m exploring now. But, has anyone here addressed something like this where you don’t want someone to actually have access to the content item without the prereq, but you do want to inform them of what to do to get the prereq?Thanks!!

Is there a way to remove the bookmark feature on courses? Our company uses SCORM and PPT files for courses, so the bookmark feature is not helpful to our learners. Is there a way to remove this feature from courses?

Hi folks, I’m trying to find the BEST way for our trainers to view the results of a test to:Monitor and see the whole class and their test grades as they complete the assessment See the individual questions for each learner, their answer, and if it was correct and incorrectHow do you do it?Built in report? If so, which one? Custom report? If so, would you share an example of what you’ve included?Any thoughts or ideas are welcome!!TIA,Julie

I noticed that when we add a learner to a panorama, the access expiration date doesn’t show up until that learner enrolls in a course, then the access expiration shows up on their Access detail page as a License expiration.A couple questions:if they never enroll in a course, do they just stay in the Panorama forever? or until removed? if they enroll in more than 1 course, the course expiration is the same for all courses even if course start dates are different. So what happens after the expiration date? I know they lose access to their courses and they can still see their certificates, etc. Can they get another invitation to the Panorama and start courses again? Will that count as another seat?Thank you!

We have our invitation emails formatted with our logo and a banner across the bottom. On most emails, it appears properly, but some of our users get a huge version of the images….like the social media icons are the size of the screen. Anyone else experience this and if so, what are some options for us to make sure everyone is getting the properly formatted sizing on the email? Thanks!