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240 Topics

mkendrickNew Participant

asked in Configuration, Administration & Reporting

Where are all of the places that the Course Group Title and Session Title appear?

I am trying to determine all of the places that a course group title and session title appear within the platform, e-mails, etc. I believe the course group title appears in the learner dashboard and I believe the session title appears in the certificate earned email, but other than those, I can’t see where else they would show up. If anyone has any additional information, it would be appreciated.

7 months ago

lukefiretechNew Participant

asked in Design & Marketing

H1 Headers and Google Search Results

Hey! I’m looking into the back-end of our website (learning.firetech.com), we don’t have any H1 headers. I can’t seem to find where this can be changed and adjusted within TI. I have changed meta titles and descriptions but that isn’t helping our Google search results. Any help and advice would be appreciated!

7 months ago

Anonymous

asked in Content Authoring & Management

Using Pendo?

For those of you in the software space - is anyone using Pendo to link to TI training? Asking for a friend 😎

7 months ago

mkendrickNew Participant

asked in Content Authoring & Management

How to extend an individual learner's access to a course?

Does anyone know of a way to extend course access on an individual learner basis (without having to use registration/redemption codes)?

7 months ago

KoreyNew Participant

asked in Configuration, Administration & Reporting

How long are learners taking to finish a course or path?

I would love to see a report that shows the duration learners spend within a course or path. If I have goals to ensure courses don’t take learners longer than X hours, this would be extremely helpful to see if it’s too difficult, or if people are just skipping through content and therefore taking much less time than I intended.

7 months ago

brendasyroNew Participant

asked in Content Authoring & Management

Retake Survey Button on Surveys

Hello! I noticed on the Impact survey Phil and Amber asked us to do for Office Hours the survey had a “Retake Survey” button once you submitted your answers. Does anyone know how to add that button?

7 months ago

eferrinNew Participant

posted in Content Authoring & Management

Best Practices for Live Presentation

Hello all! Our team is currently exploring how we want to integrate the live presentation segment of our courses into Ti learning path experiences. We are currently looking at creating slides in Adobe Captivate/PowerPoint, which instructors would then share on-screen during an ILT/VILT session.What are the best tools and practices you would suggest for integrating live class presentations into Ti learning path experiences?

7 months ago

charles.zimmermanBrainy

asked in Content Authoring & Management

ILT I Don't Get It. What are the meanings?

So in my four years with Ti, I have never built and ILT session, meeting, event, whatever it is. The reason for this is simple. COVID was happening and ILT was not. I am trying to make up for lost time and need to start creating ILTs right now but I do not understand the difference between the Event, Session, and I think that the meeting is the actual date and time? But then there is this root session that must also be a date and time. In short, it makes no sense to me and I am having trouble grasping the concepts. What is a container for what? I think the meeting is where the Learners go ultimately. Can anyone put this in simple terms? The documentation could use a pictogram for how all of these parts fit to make a something people go to.

7 months ago

jdrakeInspiring

asked in Content Authoring & Management

Updating SCORM using CAM

I have been poking around trying to find the answer to this question but could not really decipher what the answer is. When we update a SCORM in the CAM, the option asks “Revert progress and display changes for all learners”. In this instance, if we revert progress, will the courses that this SCORM file lives in also revert to being not complete or just the SCORM itself? We have courses where this SCORM lives and while we made updates that we want to show for any users who return to the SCORM, we don’t necessarily want to mark them as not having completed it, so just wanted to see how this should actually work.

8 months ago

juliefiretech

asked in Configuration, Administration & Reporting

Enrollment dates vs Scheduled release

Does anyone know if there is any functional different between setting Content Enrollment dates vs a Scheduled Release? or if changing the date for either of these causes any issues?I’m struggling to find any documentation on it. Maybe in an office hours somewhere?Thanks-

8 months ago

DenjohnsonNew Participant

asked in Design & Marketing

CSS Course for Hiding Author

Does anyone have the Code or know how to create the CSS code for hiding the Author from the My Learning widget?

8 months ago

psryan1New Participant

asked in Content Authoring & Management

Removing the word "Article" from article types

Hi all, I’m very new to Ti. I’m looking for the best way possible embed videos from Vidyard. I think the best way to do this would be through the article type, but then i have the print/share/favorite links along with “article” heading. Is there a better solution I’m not thinking about, or if not, is there a way i can remove that top header? Thanks in advance!

8 months ago

gguillenKnown Participant

posted in Content Authoring & Management

Preview open in new tab

Currently, when you Preview a course from the course group page, it opens in the same tab. It would be nice for this to by default open in a new tab, which would mirror the preview functionality when preview from inside of a course.Some of our admins don’t have course authoring permissions so they can’t open the course to get to that camera-icon preview, that’s why we need this open in new tab functionality at the course group level here:We’re headless so the home buttons redirect out of Thought Industries, and the browser back button doesn’t always take the admin back to the admin page (or you have to hit it multiple times to do so).

8 months ago

DenjohnsonNew Participant

asked in Configuration, Administration & Reporting

wwaysonNew Participant

asked in Configuration, Administration & Reporting

Stacked Bar Chart

Hello,I am attempting a simple report to show how many times each content is accessed.Report 1 - have to pull by content status where equal to ‘started’ or ‘completed’. This appears to give me a total count.Report 2 - shows the access per status. My thought report 1 as a stacked bar showing the total number, but also showing the number of completed and started.Thank you, Wayne

8 months ago

VandanaNew Participant

asked in Content Authoring & Management

How to reset progress in course

How can I reset progress of the learner, if I am updating a section/page or video inside existing course.

8 months ago

charles.zimmermanBrainy

asked in Content Authoring & Management

SCORM Open in NEW Window or Embed?

You have the ability to embed SCORM into the course window, or you can have it open in its own window. Which do you prefer and why? The new window option gives you the ability to size the window or accept the default size. Embedded means less steps for the learner and less more likely that can seamlessly continue the course and/or end the course. Thank you for your thoughts and considerations.

8 months ago

madelinefiretechInspiring

asked in Content Authoring & Management

How do you let learners know they received a certificate?

Upon completion of your course, is there a feature you use or a route you take to let the learner know that their certificate has been awarded and is not able to be accessed under the “Certificate” tab of the dashboard?

8 months ago

gguillenKnown Participant

asked in Content Authoring & Management

Issue Certificate WITHIN Course

Is there a way so that upon completion of a Course (in particular, we’re using “course” and “ILT” types), the certificate can be made available within the course? We don’t want learners to have to go back to the dashboard (because in many cases we’re not even using the Ti dashboard). I have 2 ideas but am open to anything else!On the final “Exit Course” screen: On the left-side navigation menu, where either it ONLY appears after cert has been earned OR that tab is always visible but it just won’t be usable/relevant/direct to a cert until the cert has been issued

8 months ago

GuylenGalarneauNew Participant

asked in Design & Marketing

Course Details not showing

For some courses the details are not showing eventhough we can see the details in the course as administrator. Anyone had this issue before ? Thanks !

8 months ago

grace.filkinsInspiring

posted in Content Authoring & Management

Allow learners of private (non-released) events to reschedule or cancel

Currently a learner cannot reschedule or cancel their session enrollment when an event is private (not released). This means admin intervention is needed when a learner needs to reschedule or cancel. A learner should be able to manage their session rescheduling or canceling regardless if the event is released or not. It was recommended that we write a query on our public catalog page to exclude a tag. It is a great solution but would be a very heavy lift for us as we expect to host events for many customers. I do want to share the suggestion in the event it helps anyone else. Here is what was suggested:In that case, the only other recommendation I can make based on the way that it works in our platform, would be to use a content tag on your events that you'd like to use reschedule within a panorama and place those as negative tags within your public catalog widgets so that they are hidden from view. This is using the negative operator, more on this here: Writing a Search Query Specifi

8 months ago

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